
Job Listing
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Property Advisor -Affordable Housing
HFDI
The Property advisor is responsible for selling of properties listed with the digital property business unit (both private and publicly developed), guiding customers through the initial stages of the property acquisition process, and ensuring a smooth handover to onboarding and portfolio teams. The role involves follow-up on initial deposits, timely execution of offer letters and sale agreements. Ensuring the customer documentation is done on the system. This role is vital in driving uptake of properties, ensuring client satisfaction, and supporting the achievement of sales targets.
Team Leader Sales – Affordable Housing
HFDI
The role holder is responsible for leading, motivating, and managing a team of Property Advisors to achieve and exceed sales targets. This role requires a strategic thinker with a passion for real estate and the ability to drive sales growth in a competitive market.
Team Leader Collections -Tenant Purchase Administration
HFDI
The TPS Collections Team Lead plays a central role in safeguarding the financial health of the Tenant Purchase Scheme portfolio. Operating at the intersection of credit risk management, tenant engagement, and regulatory compliance, the role holder leads a team of collection officers to proactively manage delinquency, restore non-performing accounts, and ensure the organization meets its Portfolio at Risk (PAR) targets — all while upholding the values embedded in Kenya’s Affordable Housing Act, 2024.
Branch Business Manager ( Nyeri and Naivasha)
Retail
To mobilise deposits and grow asset book while ensuring compliance to laid down policies and procedures for purposes of effective and efficient management of branch resources and maximising branch profitability and Customer Service
Manager Payments and Digital Integration
Retail
The Manager, Payments and Digital Integration, is responsible for overseeing the resolution of system-related issues specific to Payments, Tills, and Merchant Transactions. This includes handling queries from Digital Payment Agents (DPAs), Tills, and Merchant Users, providing resolutions or guidance, managing system downtime, and Raising with IT and Safaricom for quick issue resolution or escalation when necessary. Additionally, the Manager will oversee training of DPAs, coordinate their operations, and address critical customer queries related to Tills and Merchant Transactions. They will work closely with the Digital Support Officer to ensure the smooth operation of the department, manage back-office audit queries, and ensure proper customer document
Manager Financial Crime
Risk and Compliance
The purpose of this role is to participate in fraud risk management programs through continuous implementation of prevention and detection measures. The role holder conducts investigations and fraud risk assessments, process reviews and transactions exception alerts/reports review analysis to proactively identify and mitigate fraud risks and creating awareness on fraud trends across the business.
Bancassurance Direct Sales Representative
HFBI
To provide complete and appropriate insurance solutions for every customer in order to boost top-line revenue growth, customer acquisition levels and profitability.
Relationship Manager-Diaspora Banking
Retail
To market and sell consumer banking products to existing and potential Diaspora customers. Provide personalized, prompt and efficient customer services to these customers whilst managing and controlling the operations of their accounts. The role holder’s responsibility includes customer acquisition, satisfaction, growth and retention engagement activities.
Assistant Relationship Manager (ARM) – Ultimate Banking
Retail
Selling Liabilities and Assets in order to grow the Ultimate Banking Business
Ultimate Banking Relationship Manager
Retail
The Relationship Manager is primarily responsible for servicing and managing client relationships by engaging them, identifying their needs and providing them with the appropriate products, services and solutions from the entire range of HF Banking products. The role holder will also be responsible for driving profitable revenue and volume growth from their portfolio with a focus on new acquisition, deepening of existing customer relationships and cross sell thereby increasing customer share of wallet with the Bank.