Career Opportunities at KCB Group – Apply for Exciting Banking Jobs in Kenya
KCB Group is one of the leading financial institutions in East Africa, known for its commitment to innovation, talent development, and customer-centric banking solutions. With more than 6,200 employees, operations in 7 countries, and a network of 250+ branches, the bank continues to play a major role in supporting economic growth and financial inclusion across the region.
At KCB, the goal is to attract, nurture, develop, and retain top talent by creating an environment where professionals can expand their skills and capabilities. The bank provides multiple career pathways through its Employee Programme, which includes internship opportunities, graduate development programs, management programs, and exchange programs designed to empower professionals and build future leaders in banking.
As part of its continued growth and commitment to delivering exceptional services to customers, KCB is currently recruiting for several positions across different departments. These roles offer talented professionals an opportunity to contribute to innovative banking solutions while advancing their careers in a dynamic and supportive environment.
Below are the available positions and their responsibilities.
1. Product Design Manager
Reporting to: Senior Manager, Product Design
Application Deadline: 20 March 2026
Job Description
The Product Design Manager plays a key role in shaping and transforming the organization’s product design processes. The role focuses on ensuring that banking products are developed with the customer in mind while aligning with the bank’s strategic business objectives.
The position requires close collaboration with designers, engineers, and other stakeholders involved in product creation and improvement. By coordinating cross-functional teams, the role ensures that both new and existing products meet customer expectations, remain competitive in the market, and support the bank’s innovation strategy.
The successful candidate will help translate ideas into practical solutions that improve the overall banking experience for customers.
Key Responsibilities
- Lead the development and transformation of the bank’s product design processes.
- Coordinate with designers, engineers, and cross-functional teams in the design and development of banking products.
- Drive the design and enhancement of both new and existing products to ensure they meet customer needs.
- Support product innovation initiatives that improve service delivery and customer experience.
- Align product design strategies with the broader business objectives of the bank.
- Oversee the improvement of product usability and customer engagement across banking platforms.
- Ensure product solutions are practical, scalable, and aligned with the bank’s strategic direction.
2. Direct Sales Representatives
Reporting to: Branch Manager
Application Deadline: 21 March 2026
Contract Duration: 12 months
Job Description
The Direct Sales Representative role is focused on expanding the bank’s customer base by actively identifying and acquiring new business opportunities within assigned sales locations.
The position requires proactive engagement with potential clients to promote the bank’s products and services while supporting branch sales targets. The role is ideal for individuals who are passionate about customer interaction, business development, and delivering financial solutions that meet client needs.
Direct Sales Representatives will play an important role in strengthening the bank’s market presence and supporting revenue growth through consistent acquisition of new customers.
Key Responsibilities
- Identify and acquire new business opportunities within assigned sales locations.
- Promote the bank’s products and services to prospective customers.
- Build relationships with potential clients to expand the customer base.
- Support branch sales strategies and revenue targets.
- Work closely with the Branch Manager to implement sales initiatives.
- Provide accurate information about banking products to prospective customers.
- Maintain strong engagement with customers to enhance the bank’s brand presence in the market.
3. Senior Manager, Oil, Gas & Extractives
Application Deadline: 20 March 2026
Job Description
The Senior Manager – Oil, Gas & Extractives leads and manages the bank’s portfolio within the MSME Oil & Gas sector. The role is responsible for providing strategic leadership and sector-specific direction to ensure growth and sustainability within this specialized segment.
The position focuses on driving revenue growth, managing risk, and ensuring the delivery of banking solutions tailored to businesses operating within the oil, gas, and extractives sectors. The role also supports the broader MSME ecosystem strategy by ensuring that clients receive financial solutions aligned with industry dynamics and opportunities.
Key Responsibilities
- Lead and manage the MSME Oil & Gas sector portfolio.
- Provide strategic direction for sector growth and development.
- Drive revenue generation within the sector through targeted initiatives.
- Oversee risk management within the portfolio.
- Deliver sector-specific banking solutions tailored to client needs.
- Support the bank’s MSME ecosystem strategy.
- Build and maintain strong relationships with key stakeholders in the oil, gas, and extractives industries.
- Ensure effective management of the sector portfolio to maximize value and impact.
4. Manager, Product Development and Commercialization
Application Deadline: 20 March 2026
Job Description
The Manager – Product Development & Commercialization is responsible for driving the design, development, and successful launch of banking products and services across various business segments.
This role ensures that products developed by the bank are customer-centric, commercially viable, and aligned with strategic business objectives. The position oversees the entire product lifecycle—from concept development and business case creation to product launch, monitoring, and continuous improvement.
By managing the full product lifecycle, the role ensures that the bank’s products remain competitive and deliver value to both customers and the institution.
Key Responsibilities
- Drive the design and development of new banking products and services.
- Oversee the commercialization and market launch of banking products.
- Ensure products are aligned with customer needs and market trends.
- Manage the full product lifecycle from concept to continuous improvement.
- Develop business cases for new product initiatives.
- Monitor product performance and implement improvements where necessary.
- Ensure all products comply with internal policies and regulatory requirements.
- Support profitability and market impact through effective product strategies.
5. Sahl Banking Cluster Manager – Great Rift, Central, Eastern, Nyanza
Application Deadline: 24 March 2026
Job Description
The Sahl Banking Cluster Manager is responsible for driving the performance, growth, and operational excellence of Sahl (Islamic) banking across a defined cluster of branches covering the Great Rift, Central, Eastern, and Nyanza regions.
The role focuses on ensuring that Islamic banking services are delivered effectively while supporting the bank’s strategic expansion within this segment. The Cluster Manager will coordinate branch operations, monitor performance, and support initiatives aimed at growing the Sahl banking portfolio.
Key Responsibilities
- Drive performance and growth of Sahl (Islamic) banking across the assigned cluster.
- Oversee operational excellence in branches offering Sahl banking services.
- Coordinate branch activities to ensure effective service delivery.
- Support expansion initiatives for Islamic banking products.
- Monitor performance of the Sahl banking portfolio across the cluster.
- Work closely with branch teams to ensure consistent implementation of banking strategies.
- Strengthen the presence and impact of Islamic banking services in the region.
Why Work at KCB
Working at KCB offers professionals an opportunity to grow in a dynamic environment that values innovation, teamwork, and continuous learning. Employees benefit from programs designed to develop their leadership and professional capabilities while contributing to impactful financial services across the region.
Through initiatives such as the Internship Program, Graduate Program, Management Program, and Exchange Program, KCB continues to invest in building a strong workforce capable of driving the future of banking in Africa.
