A leading institution in Kenya’s education and training sector is seeking to recruit highly competent, motivated, and results-driven professionals to join its expanding team in Nairobi. These roles are positioned within both academic and administrative functions, reflecting the institution’s commitment to excellence in service delivery, digital transformation, and industry-aligned training.
The institution continues to strengthen its operational capacity, academic delivery, and stakeholder engagement frameworks to meet evolving market demands. As such, it invites applications from qualified candidates for the following positions: Alumni Liaison & Partnerships Officer, Assistant ERP Support Officer, and Hospitality Lecturer/Trainer (Housekeeping, Laundry & Front Office Operations).
This recruitment drive presents an opportunity for professionals to contribute to a dynamic environment that emphasizes innovation, institutional growth, and impact-driven education.
Alumni Liaison & Partnerships Officer
Location: Nairobi, Central, Kenya
Department: Academics Department
The Alumni Liaison & Partnerships Officer will play a strategic role in strengthening alumni engagement and building sustainable partnerships that support the institution’s academic and professional development objectives. The role is anchored within the Academics Department and requires a strong understanding of stakeholder management, relationship building, and program coordination.
The officer will be responsible for developing and implementing alumni engagement strategies aimed at fostering long-term relationships between the institution and its graduates. This includes maintaining an updated alumni database, coordinating alumni events, and facilitating communication channels that keep alumni informed and engaged.
A key component of the role involves establishing and managing partnerships with industry stakeholders, corporate organizations, and development partners. The officer will identify collaboration opportunities that enhance student placement, internships, mentorship programs, and institutional visibility.
The position also entails coordinating alumni-driven initiatives such as mentorship programs, guest lectures, and networking forums. The officer will work closely with academic departments to align alumni contributions with curriculum development and industry trends.
In addition, the role requires monitoring and evaluating the effectiveness of alumni engagement and partnership programs. The officer will generate periodic reports, track key performance indicators, and recommend improvements to optimize impact.
The successful candidate will also support fundraising and resource mobilization efforts by leveraging alumni networks and external partnerships. This includes coordinating campaigns, sponsorships, and collaborative projects that contribute to institutional sustainability.
The position demands strong communication, organizational, and stakeholder engagement skills, as well as the ability to manage multiple initiatives simultaneously within a structured environment.
Assistant ERP Support Officer
Location: Nairobi, Kenya
The Assistant ERP Support Officer will be responsible for supporting the implementation, maintenance, and optimization of the institution’s Enterprise Resource Planning (ERP) systems. This role is critical in ensuring seamless system functionality, user support, and data integrity across various departments.
The officer will provide first-level technical support to system users, addressing issues related to system access, functionality, and performance. This includes troubleshooting system errors, resolving user queries, and escalating complex issues to senior IT personnel where necessary.
The role involves assisting in system configuration, updates, and testing to ensure that ERP modules align with institutional processes and requirements. The officer will also participate in system upgrades and enhancements, ensuring minimal disruption to operations.
A key responsibility includes supporting data management processes by ensuring accurate data entry, validation, and reporting within the ERP system. The officer will work closely with departments to maintain data consistency and support decision-making processes.
The position also entails user training and capacity building. The officer will assist in developing user manuals, conducting training sessions, and guiding staff on best practices for system utilization.
In addition, the role requires monitoring system performance and identifying opportunities for improvement. The officer will contribute to system optimization initiatives aimed at enhancing efficiency, automation, and user experience.
The Assistant ERP Support Officer will also support system documentation, including process workflows, troubleshooting guides, and system configurations. This ensures continuity and knowledge transfer within the IT function.
The role requires a strong understanding of ERP systems, technical troubleshooting skills, and the ability to communicate effectively with both technical and non-technical users.
Hospitality Lecturer/Trainer (Housekeeping, Laundry & Front Office Operations)
Location: Nairobi, Central, Kenya
Department: Academics Department
The Hospitality Lecturer/Trainer will be responsible for delivering high-quality training in housekeeping, laundry, and front office operations. The role is central to the institution’s mission of providing industry-relevant skills and preparing students for careers in the hospitality sector.
The lecturer will develop and deliver training programs that align with competency-based education and training (CBET) standards. This includes preparing lesson plans, instructional materials, and assessment tools that facilitate effective learning outcomes.
The role involves conducting both theoretical and practical training sessions, ensuring that students acquire hands-on experience in hospitality operations. The lecturer will supervise practical sessions in simulated or real-world environments, guiding students on industry best practices.
A key responsibility includes assessing student performance through continuous assessment methods, practical evaluations, and examinations. The lecturer will provide constructive feedback and support students in achieving competency standards.
The position also entails curriculum development and review to ensure alignment with industry trends and regulatory requirements. The lecturer will collaborate with academic teams to update course content and incorporate emerging practices in hospitality management.
The lecturer will also play a role in student mentorship and career guidance, supporting students in transitioning into the workforce. This includes facilitating industry exposure, internships, and job placement opportunities.
In addition, the role requires maintaining training facilities and equipment to ensure a conducive learning environment. The lecturer will ensure compliance with health, safety, and hygiene standards within training areas.
The Hospitality Lecturer/Trainer will also participate in institutional activities such as academic planning, quality assurance processes, and stakeholder engagement initiatives.
The role demands strong instructional skills, industry experience in hospitality operations, and the ability to deliver practical, competency-based training.
Application Process
Interested candidates are encouraged to submit their applications through the designated application platform before the respective deadlines. Applicants should ensure that all required documents are provided and that their applications clearly demonstrate their suitability for the respective roles.
Only shortlisted candidates will be contacted for further assessment and interviews.
