A leading financial institution in Kenya is currently undertaking a strategic talent acquisition initiative aimed at strengthening its product innovation, sales performance, sector leadership, and specialized banking services. The organization is seeking experienced, high-performing professionals to fill multiple positions across product design, direct sales, sector portfolio management, product commercialization, and Islamic banking cluster leadership.
These roles present an opportunity for professionals to contribute to a dynamic and evolving financial services ecosystem, where customer-centric innovation, data-driven decision-making, and market responsiveness are critical to business success. The positions are designed to support the institution’s growth agenda, enhance customer experience, and expand market share across diverse segments including MSMEs, retail banking, and specialized financial products.
The available roles span both strategic leadership and operational execution, providing opportunities for candidates at different career levels to engage in impactful work within a structured and performance-driven environment.
The organization invites applications from qualified candidates who demonstrate strong technical expertise, leadership capabilities, and a commitment to delivering measurable business outcomes.
1. Product Design Manager
Role Overview
The Product Design Manager reports to the Senior Manager, Product Design and plays a critical role in shaping and transforming the organization’s product design framework. The position is responsible for overseeing the end-to-end design process, ensuring that products are aligned with customer needs, market trends, and the institution’s strategic objectives.
This role operates at the intersection of design, engineering, and business strategy, requiring close collaboration with cross-functional teams to deliver innovative and scalable financial solutions.
Key Responsibilities
The Product Design Manager is tasked with leading the design and development of both new and existing products. This includes establishing and refining product design methodologies that enhance efficiency, consistency, and quality across all product lines.
The role involves coordinating with designers, engineers, and business stakeholders to conceptualize, prototype, and deliver products that meet defined user requirements. The incumbent is expected to translate business objectives into design strategies that improve usability, functionality, and customer experience.
The position also requires continuous evaluation of product performance, incorporating user feedback and data insights into iterative design improvements. The Product Design Manager is responsible for ensuring that all design outputs align with regulatory standards, internal policies, and market expectations.
In addition, the role involves mentoring and guiding design teams, fostering a culture of innovation, collaboration, and continuous improvement. The manager is expected to champion best practices in product design, including user-centered design principles and agile development methodologies.
The successful candidate will also play a strategic role in aligning product design initiatives with broader organizational goals, contributing to the development of a competitive and differentiated product portfolio.
2. Direct Sales Representatives (Contract – 12 Months)
Role Overview
The Direct Sales Representatives report to the Branch Manager and are responsible for driving customer acquisition and revenue growth within assigned sales locations. This is a contract-based role with a duration of 12 months, focused on expanding the institution’s customer base and promoting financial products and services.
The role is performance-driven and requires individuals with strong sales capabilities, customer engagement skills, and the ability to operate effectively in target-driven environments.
Key Responsibilities
The Direct Sales Representatives are responsible for identifying and acquiring new customers through proactive sales efforts. This includes engaging potential clients, presenting relevant financial products, and converting leads into active customers.
The role requires maintaining a strong understanding of the institution’s product offerings, enabling representatives to effectively match customer needs with appropriate solutions. The incumbents are expected to conduct market outreach activities, including field visits, customer meetings, and promotional engagements.
The position also involves maintaining accurate records of customer interactions, sales activities, and pipeline progress. Representatives are required to meet and exceed assigned sales targets while ensuring compliance with internal policies and regulatory requirements.
In addition, the role includes building and maintaining strong customer relationships to support retention and cross-selling opportunities. The Direct Sales Representatives are expected to provide feedback on market trends, customer preferences, and competitive activities to inform business strategy.
The successful candidates will demonstrate resilience, adaptability, and a results-oriented mindset, contributing to the overall growth and performance of the sales function.
3. Senior Manager, Oil, Gas & Extractives
Role Overview
The Senior Manager, Oil, Gas & Extractives is a strategic leadership role responsible for managing and growing the MSME sector portfolio within the oil, gas, and extractives industry. The position requires deep sector knowledge, strong commercial acumen, and the ability to drive business growth while managing associated risks.
This role is central to the institution’s efforts to expand its footprint within specialized industry segments and deliver tailored financial solutions to sector players.
Key Responsibilities
The Senior Manager is responsible for developing and implementing sector-specific strategies that align with the institution’s broader MSME ecosystem objectives. This includes identifying growth opportunities, defining value propositions, and driving revenue generation within the oil, gas, and extractives portfolio.
The role involves managing relationships with key clients, stakeholders, and industry partners, ensuring the delivery of customized financial solutions that meet client needs. The incumbent is expected to provide leadership in structuring deals, managing complex transactions, and optimizing portfolio performance.
Risk management is a critical component of this role, requiring the Senior Manager to assess and mitigate sector-specific risks while ensuring compliance with regulatory and internal risk frameworks.
The position also involves leading and mentoring a team, fostering a high-performance culture, and ensuring alignment with organizational goals. The Senior Manager is expected to provide insights on industry trends, policy developments, and market dynamics to support strategic decision-making.
In addition, the role includes monitoring portfolio performance, analyzing financial metrics, and implementing corrective actions to enhance profitability and sustainability.
4. Manager, Product Development and Commercialization
Role Overview
The Manager – Product Development & Commercialization is responsible for driving the creation and successful market introduction of banking products and services across multiple business segments. The role encompasses the full product lifecycle, from ideation and development to launch and continuous optimization.
This position plays a pivotal role in ensuring that products are customer-centric, commercially viable, and aligned with the institution’s strategic priorities.
Key Responsibilities
The Manager is responsible for leading product development initiatives, including concept generation, business case development, and product design. The role requires close collaboration with cross-functional teams to ensure that products meet defined requirements and are delivered within agreed timelines.
The position involves overseeing the commercialization process, including go-to-market strategies, pricing models, and marketing alignment. The incumbent is expected to ensure that product launches are well-coordinated and achieve desired market impact.
The role also includes monitoring product performance, analyzing customer feedback, and implementing enhancements to improve competitiveness and profitability. The Manager is responsible for ensuring compliance with regulatory requirements and internal policies throughout the product lifecycle.
In addition, the position requires strong stakeholder management, including engagement with internal teams, external partners, and regulatory bodies. The Manager is expected to drive innovation, identify new opportunities, and contribute to the development of a robust product portfolio.
The successful candidate will demonstrate strong analytical, strategic, and execution capabilities, ensuring that products deliver value to both customers and the organization.
5. Sahl Banking Cluster Manager – Great Rift, Central, Eastern, Nyanza
Role Overview
The Sahl Banking Cluster Manager is responsible for overseeing the performance, growth, and operational efficiency of Islamic banking services across a defined cluster of branches. The role focuses on driving business development, ensuring service excellence, and maintaining compliance with Shariah principles.
This position requires a strong understanding of Islamic banking, leadership capabilities, and the ability to manage multi-branch operations effectively.
Key Responsibilities
The Cluster Manager is responsible for developing and executing strategies to grow the Sahl banking portfolio within the assigned regions. This includes driving customer acquisition, enhancing product penetration, and optimizing branch performance.
The role involves overseeing branch operations, ensuring that all activities are aligned with Islamic banking principles and regulatory requirements. The incumbent is expected to provide leadership and guidance to branch teams, fostering a culture of excellence and accountability.
The position also includes monitoring performance metrics, identifying areas for improvement, and implementing initiatives to enhance operational efficiency and customer satisfaction.
The Cluster Manager is responsible for building and maintaining relationships with key stakeholders, including customers, community leaders, and industry partners. The role requires active engagement in market development activities and the promotion of Islamic banking products and services.
In addition, the role involves ensuring effective risk management, compliance, and governance across the cluster. The successful candidate will play a key role in positioning the institution as a leader in Islamic banking within the region.
Application Process
Interested candidates are encouraged to submit their applications before the respective deadlines indicated for each position. Applicants should ensure that all required documents are provided and that their applications clearly demonstrate relevant experience and alignment with the role requirements.
Only shortlisted candidates will be contacted.
