7 Vacancies Open At Safaricom

by Recal

The Technology Division continues to play a central role in driving digital transformation, systems reliability, and enterprise innovation across modern organizations. With increasing demand for scalable infrastructure, cloud-native systems, and high-performance platforms, organizations are investing significantly in talent that can support mission-critical systems, ensure uptime, and deliver robust digital services.

In line with evolving business needs and strategic priorities, several engineering and technology-focused vacancies have been announced within the Digital IT and Financial Services IT departments. These roles are designed to support infrastructure modernization, platform engineering, service reliability, revenue systems, and IT governance frameworks.

This recruitment drive targets highly skilled professionals capable of working within complex enterprise environments, supporting high-availability systems, and contributing to continuous improvement in operational efficiency, automation, and system resilience.

The following positions are currently open for applications in Kenya.

Platform Engineer – Container Platforms Planning
Location: Kenya
Posting Date: 13 March 2026

Job Overview

The Platform Engineer – Container Platforms Planning role is positioned within the Digital IT function and focuses on the design, planning, and optimization of containerized environments. The role is critical in supporting modern application deployment strategies through container orchestration, automation, and infrastructure scalability.

The successful candidate will be responsible for ensuring that container platforms are robust, secure, and aligned with enterprise architecture standards. This role requires close collaboration with DevOps teams, software engineers, and infrastructure teams to support continuous integration and continuous deployment pipelines.

Key Responsibilities

The Platform Engineer will be responsible for designing and implementing container platform strategies that align with organizational digital transformation goals. This includes planning Kubernetes-based environments, container orchestration frameworks, and platform automation solutions.

The role involves managing and optimizing container infrastructure to ensure scalability, high availability, and performance efficiency. The engineer will also be responsible for developing and maintaining infrastructure-as-code configurations to support repeatable and reliable deployments.

Additionally, the role requires continuous monitoring of platform performance, identifying bottlenecks, and implementing improvements to enhance system resilience. Security best practices must be integrated into container environments, including vulnerability management and access control mechanisms.

The Platform Engineer will also collaborate with development teams to support application containerization, troubleshooting deployment issues, and ensuring smooth integration with CI/CD pipelines.

Engineer – IT Assets Management and Compliance
Location: Kenya
Posting Date: 13 March 2026

Job Overview

The Engineer – IT Assets Management and Compliance role focuses on governance, tracking, and optimization of IT assets across the organization. This role ensures that all IT assets are properly managed, compliant with internal policies, and aligned with regulatory requirements.

The position plays a key role in maintaining visibility and control over IT infrastructure, software licensing, and asset lifecycle management.

Key Responsibilities

The role involves maintaining a comprehensive inventory of all IT assets, including hardware, software, and network components. The engineer will be responsible for tracking asset utilization, lifecycle stages, and ensuring proper documentation.

The position requires enforcing compliance with internal policies, regulatory standards, and audit requirements. This includes managing software licenses, ensuring adherence to vendor agreements, and minimizing risks associated with non-compliance.

The Engineer will also conduct periodic audits of IT assets, identify discrepancies, and implement corrective measures. Collaboration with procurement, finance, and IT teams is essential to ensure accurate asset tracking and reporting.

In addition, the role includes developing asset management frameworks, improving processes, and implementing tools to enhance asset visibility and control.

Engineer – Infrastructure SRE
Location: Kenya
Posting Date: 11 March 2026

Job Overview

The Engineer – Infrastructure Site Reliability Engineering (SRE) role focuses on maintaining the reliability, availability, and performance of critical infrastructure systems. The role is designed to ensure that infrastructure services meet defined service level objectives (SLOs) and service level agreements (SLAs).

This position requires a strong focus on automation, monitoring, incident management, and continuous improvement of infrastructure systems.

Key Responsibilities

The Infrastructure SRE Engineer will be responsible for designing and implementing monitoring solutions to track system performance, uptime, and reliability metrics. The role involves proactive identification of potential system failures and implementing preventive measures.

The engineer will manage incident response processes, including root cause analysis, post-incident reviews, and implementation of corrective actions. Automation of operational tasks is a key responsibility, aimed at reducing manual intervention and improving system efficiency.

The role also requires collaboration with development and operations teams to ensure seamless integration of infrastructure with application services. Continuous improvement initiatives will be driven to enhance system resilience and scalability.

Additionally, the engineer will contribute to capacity planning, ensuring that infrastructure resources are optimized to meet current and future demands.

Support Engineer – Financial Services IT
Location: Kenya
Posting Date: 11 March 2026

Job Overview

The Support Engineer – Financial Services IT role focuses on providing technical support for financial systems and applications. This includes ensuring system availability, resolving technical issues, and supporting end-users within the financial services environment.

The role requires strong troubleshooting skills, understanding of financial systems, and the ability to operate within high-pressure environments.

Key Responsibilities

The Support Engineer will be responsible for providing first-line and second-line support for financial systems, including transaction platforms, payment systems, and internal applications.

The role involves diagnosing and resolving system issues, minimizing downtime, and ensuring continuous system availability. The engineer will also be responsible for monitoring system performance and identifying potential issues before they impact operations.

In addition, the role includes supporting system upgrades, patches, and maintenance activities. The engineer will work closely with development teams, vendors, and stakeholders to ensure smooth system operations.

Documentation of incidents, solutions, and system configurations is also a key responsibility, ensuring knowledge sharing and continuous improvement.

Engineer – Backend Microservices
Location: Kenya
Posting Date: 11 March 2026

Job Overview

The Engineer – Backend Microservices role is focused on developing scalable and high-performance backend systems using microservices architecture. This role is central to modern application development and supports distributed systems that require flexibility and scalability.

Key Responsibilities

The Backend Microservices Engineer will be responsible for designing, developing, and maintaining microservices-based applications. This includes building APIs, integrating services, and ensuring efficient communication between system components.

The role requires writing clean, maintainable, and scalable code while adhering to best practices in software development. The engineer will also be responsible for optimizing system performance and ensuring reliability.

Collaboration with frontend developers, DevOps engineers, and product teams is essential to deliver end-to-end solutions. The role also involves implementing security measures, data protection mechanisms, and system monitoring capabilities.

Testing and debugging of applications will be a continuous responsibility, ensuring that systems operate efficiently under varying workloads.

Engineer – Revenue Management (Convergent Charging System and Billing)
Location: Kenya
Posting Date: 11 March 2026

Job Overview

The Engineer – Revenue Management role focuses on managing billing systems, charging platforms, and revenue assurance processes. This position is critical in ensuring accurate billing, revenue tracking, and system integrity.

Key Responsibilities

The role involves managing convergent charging systems, ensuring accurate billing for services, and maintaining system configurations. The engineer will be responsible for monitoring revenue systems, identifying discrepancies, and implementing corrective actions.

The position also requires supporting system integrations, upgrades, and enhancements to improve billing accuracy and efficiency. Collaboration with finance, operations, and IT teams is essential to ensure seamless revenue processes.

Additionally, the role includes implementing controls to prevent revenue leakage, conducting system audits, and ensuring compliance with regulatory requirements.

Engineer – CCS & Billing SRE Engineer
Location: Kenya
Posting Date: 11 March 2026

Job Overview

The Engineer – CCS & Billing SRE role combines site reliability engineering principles with billing system management. This role ensures that billing and charging systems are highly available, reliable, and performant.

Key Responsibilities

The engineer will be responsible for monitoring billing systems, ensuring uptime, and responding to incidents affecting revenue platforms. The role involves implementing automation, improving system resilience, and reducing operational risks.

The position requires conducting root cause analysis for system issues, implementing preventive measures, and improving system performance. Collaboration with cross-functional teams is essential to ensure smooth system operations.

The engineer will also contribute to capacity planning, system optimization, and continuous improvement initiatives to enhance billing system reliability.

Application Process

Interested candidates are encouraged to review each role carefully and align their experience with the responsibilities outlined above. These positions offer opportunities to work in high-impact environments, contributing to enterprise-scale systems and digital transformation initiatives.

Applicants should ensure that their application documents are updated, clearly structured, and aligned with the specific role requirements.

Apply Now

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