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Job Description
- Ensure that all restaurant policies and procedures, standards specifications, guidelines, and training programs are followed and completed on a timely basis.
- Ensure compliance with health and safety, food preparation and serving, repair and maintenance.
- Ensure company objectives in sales, service quality, appearance of facility and hygiene through training of employees and creating a positive, productive working environment through organizing and supervising branch deep cleaning.
- Adhere to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
- Prevent, handle and resolve complaints regarding food quality and service.
- Train and review financial statements and activity reports, other performance data to measure productivity of goal achievement to identify areas needing cost reduction or program improvement.
- Sample food and drink items by testing to ensure palatability and flavor conformity through regular store audits.
- Prevent and resolve personnel problems,
- Administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures at branch level.
- Review work procedures and operational problems to determine ways to improve service, performance, or safety.
- Organize Branch H.O.Ds meetings and offer leadership in seeking to develop the team for continuous improvement.
- Managing staff shifts to ensure balanced strength across all departments.
- Conduct regular performance reviews for your subordinate staff.
- Minimum Qualification:
- Experience Length: 0 Years
- Location: NAIROBI
- Application Deadline: 09/06/2026
- Salary Range: KSh 0.00
QUANTITY SURVEYOR
Regular
QUANTITY SURVEYOR
PROJECTS & PROPERTY
BRANDING COORDINATOR
Regular
Branding Coordinator
MARKETING
Branch Manager
Regular
Branch Manager
SERVICE
Branch Supervisor
Regular
Branch Supervisor
SERVICE
