Career Opportunities at Old Mutual – Nairobi, Kenya (April 2026)
Are you ready to build a meaningful career in financial services? Old Mutual is currently hiring for multiple roles in Nairobi, offering opportunities across banking, insurance, customer service, and operations.
As a leading pan-African financial services provider, Old Mutual delivers innovative solutions in banking, lending, insurance, and asset management. Join a team that values growth, performance, and delivering exceptional customer experiences.
Explore the available vacancies below:
1. Faulu MFB – Senior Relationship Officer (SME)
Location: Nairobi
Reference: JR-77088 / JR-77091
Posted: 30+ Days Ago
Job Description:
- Manage and grow SME client portfolios.
- Identify new business opportunities and acquire clients.
- Provide tailored financial solutions to SMEs.
- Monitor portfolio performance and manage credit risk.
- Build and maintain strong client relationships.
2. Underwriter
Location: Nairobi
Reference: JR-78847
Posted: Yesterday
Job Description:
- Assess insurance applications and determine risk levels.
- Evaluate policy terms and pricing.
- Ensure compliance with underwriting guidelines.
- Review and approve insurance proposals.
- Support product development and risk management processes.
3. Business Processing Officer
Location: Nairobi
Reference: JR-78834
Posted: Yesterday
Job Description:
- Handle processing of business transactions and documentation.
- Ensure accuracy and compliance with operational procedures.
- Support internal teams with administrative processes.
- Maintain records and update systems accordingly.
- Improve efficiency in processing workflows.
4. Call Centre Agent
Location: Nairobi
Reference: JR-78831
Posted: Yesterday
Job Description:
- Handle inbound and outbound customer calls.
- Provide product information and resolve customer queries.
- Escalate complex issues to relevant departments.
- Maintain high levels of customer satisfaction.
- Record and track customer interactions.
5. Faulu MFB – Universal Banker
Location: Nairobi
Reference: JR-77092
Posted: 30+ Days Ago
Job Description:
- Provide front-line banking services to customers.
- Handle account opening, deposits, and withdrawals.
- Cross-sell bank products and services.
- Ensure compliance with banking procedures.
- Deliver excellent customer service at all times.
6. Faulu MFB – Senior Relationship Officer (SME)
Location: Nairobi
Reference: JR-77091
Posted: 30+ Days Ago
Job Description:
- Drive SME portfolio growth and profitability.
- Conduct credit analysis and manage lending processes.
- Build long-term relationships with SME clients.
- Identify market opportunities and expand client base.
- Ensure portfolio quality and risk management.
