Consolidated Bank has announced multiple career opportunities for qualified and experienced professionals seeking to advance their careers in Kenya’s banking sector. The bank continues to position itself as a customer-focused financial institution committed to operational excellence, innovation, compliance, and sustainable growth.
The latest recruitment drive features vacancies across several departments including ICT, business development, audit, digital banking, product development, debt recovery, project management, ESG and climate risk, and branch operations. These opportunities are suitable for professionals looking to work in a structured banking environment with exposure to modern banking systems, customer relationship management, digital transformation, and strategic operations.
According to the bank, employees are offered a conducive working environment designed to support career progression and personal growth. The institution emphasizes professional development, teamwork, accountability, innovation, and service delivery.
The advertised positions provide opportunities for individuals with backgrounds in banking, information technology, audit, cybersecurity, project management, sustainability, finance, and branch operations.
Below is a detailed overview of the available vacancies and their responsibilities.
- ICT Manager – Business Systems & Applications
The ICT Manager – Business Systems & Applications will play a strategic role in overseeing the bank’s business applications and systems infrastructure. The position focuses on ensuring the reliability, efficiency, integration, and optimization of banking systems to support operational and strategic objectives.
Key Duties and Responsibilities
- Managing the implementation, maintenance, and support of business applications across the bank
- Coordinating system upgrades, testing, and deployment activities
- Ensuring seamless integration between banking applications and other enterprise systems
- Monitoring system performance and resolving application-related issues
- Working closely with vendors and service providers on ICT solutions
- Supporting digital transformation initiatives within the institution
- Ensuring compliance with ICT governance and security standards
- Preparing reports on systems performance and operational efficiency
- Leading ICT projects related to business applications and process automation
- Supervising ICT officers and technical support teams
The role requires strong leadership skills, technical expertise, and the ability to align technology solutions with business needs.
- Business Development Manager
The Business Development Manager will be responsible for driving business growth, customer acquisition, and revenue generation for the bank.
Key Duties and Responsibilities
- Developing and implementing business growth strategies
- Identifying new market opportunities and customer segments
- Managing relationships with corporate and retail clients
- Coordinating sales and marketing initiatives
- Monitoring market trends and competitor activities
- Supporting branch teams in achieving business targets
- Preparing business performance reports and forecasts
- Enhancing customer retention and satisfaction initiatives
- Promoting the bank’s products and services to prospective clients
- Driving deposit mobilization and loan portfolio growth
The position requires strategic thinking, strong communication abilities, and experience in banking business development.
- Information Systems Auditor
The Information Systems Auditor will support the bank in evaluating ICT systems, processes, and controls to ensure compliance, efficiency, and risk management.
Key Duties and Responsibilities
- Conducting audits on information systems and ICT infrastructure
- Reviewing system security controls and data protection measures
- Assessing compliance with ICT policies and regulatory requirements
- Identifying vulnerabilities and operational risks within systems
- Preparing audit reports and recommendations
- Monitoring implementation of audit recommendations
- Supporting risk management and governance processes
- Reviewing access controls and user management procedures
- Participating in investigations involving ICT systems
- Evaluating disaster recovery and business continuity processes
The role is critical in strengthening ICT governance and minimizing operational risks.
- Information Security Officer
The Information Security Officer will focus on safeguarding the bank’s information assets, systems, and digital infrastructure against cyber threats and unauthorized access.
Key Duties and Responsibilities
- Monitoring and managing information security risks
- Implementing cybersecurity policies and procedures
- Conducting security assessments and vulnerability testing
- Monitoring suspicious activities and responding to incidents
- Supporting user awareness on information security practices
- Ensuring compliance with security standards and regulations
- Investigating cybersecurity incidents and preparing reports
- Supporting data protection and privacy initiatives
- Coordinating security monitoring tools and controls
- Working with ICT teams to enhance system security
The position requires knowledge of cybersecurity frameworks, risk management, and information protection strategies.
- ESG & Climate Risk Officer
The ESG & Climate Risk Officer will support the integration of environmental, social, governance, and climate risk frameworks within the bank’s operations and decision-making processes.
Key Duties and Responsibilities
- Supporting implementation of ESG and sustainability initiatives
- Assessing climate-related financial and operational risks
- Monitoring compliance with sustainability policies and frameworks
- Preparing ESG performance and risk reports
- Supporting sustainable financing initiatives
- Conducting research on climate risk and sustainability trends
- Coordinating stakeholder engagement on ESG matters
- Assisting in development of sustainability strategies
- Supporting environmental and social risk assessments
- Promoting responsible banking practices
The role reflects the growing importance of sustainability and responsible finance in the banking sector.
- Debt Recovery Officer
The Debt Recovery Officer will be responsible for supporting the recovery of non-performing loans and maintaining the quality of the bank’s loan portfolio.
Key Duties and Responsibilities
- Following up on overdue accounts and loan repayments
- Negotiating repayment arrangements with customers
- Monitoring delinquent accounts and recovery progress
- Preparing debt recovery reports and documentation
- Coordinating legal recovery processes where necessary
- Engaging customers to minimize default risks
- Maintaining accurate recovery records and files
- Supporting branch teams on recovery initiatives
- Conducting customer visits and follow-up activities
- Ensuring compliance with recovery procedures and regulations
The position requires strong negotiation, analytical, and communication skills.
- Project Analyst
The Project Analyst will support planning, implementation, monitoring, and evaluation of projects within the bank.
Key Duties and Responsibilities
- Supporting project planning and coordination activities
- Monitoring project timelines, budgets, and deliverables
- Preparing project reports and status updates
- Conducting research and data analysis for projects
- Supporting stakeholder communication and engagement
- Identifying project risks and recommending mitigation measures
- Tracking project performance indicators
- Supporting implementation of strategic initiatives
- Coordinating meetings and project documentation
- Assisting in project evaluation and reporting processes
The role requires organizational skills, analytical capabilities, and attention to detail.
- Officer – Digital Banking
The Officer – Digital Banking will support digital banking operations and customer engagement through electronic banking channels.
Key Duties and Responsibilities
- Supporting mobile banking and internet banking operations
- Assisting customers with digital banking services
- Monitoring digital banking transactions and activities
- Supporting rollout of new digital products and services
- Investigating and resolving digital banking issues
- Preparing reports on digital banking performance
- Supporting digital adoption and customer awareness initiatives
- Coordinating with ICT and operations teams
- Monitoring customer feedback and service quality
- Supporting innovation and automation initiatives
This role is important in supporting the bank’s digital transformation agenda.
- ICT Officer – Business Systems & Applications
The ICT Officer – Business Systems & Applications will support the management and maintenance of business applications and ICT systems.
Key Duties and Responsibilities
- Supporting maintenance of banking applications and systems
- Assisting users with system-related issues
- Monitoring system performance and availability
- Supporting software updates and testing activities
- Maintaining system documentation and records
- Coordinating issue resolution with vendors and support teams
- Supporting implementation of ICT projects
- Assisting in system integration and configuration
- Preparing technical reports and updates
- Supporting compliance with ICT standards and policies
The role is suitable for professionals interested in banking technology and enterprise systems support.
- Business Development Officers
Business Development Officers will support customer acquisition, sales growth, and relationship management initiatives across the bank.
Key Duties and Responsibilities
- Identifying and recruiting new customers
- Marketing banking products and services
- Supporting achievement of business growth targets
- Managing customer relationships and inquiries
- Conducting market intelligence and competitor analysis
- Supporting deposit mobilization initiatives
- Assisting in loan portfolio growth activities
- Preparing customer and sales reports
- Participating in business campaigns and activations
- Enhancing customer satisfaction and retention
The role provides opportunities for professionals interested in banking sales and customer engagement.
- Product Development Officer
The Product Development Officer will support the development, enhancement, and management of banking products and services.
Key Duties and Responsibilities
- Conducting market research on banking products
- Supporting development and review of products and services
- Monitoring product performance and customer feedback
- Assisting in implementation of product strategies
- Supporting product launches and marketing activities
- Coordinating with internal departments on product initiatives
- Preparing product reports and recommendations
- Monitoring industry trends and customer needs
- Supporting innovation and service improvement
- Ensuring products comply with regulatory requirements
The role focuses on innovation, customer needs, and product competitiveness.
- Branch Manager
The Branch Manager will oversee branch operations, customer service, staff supervision, and business performance.
Key Duties and Responsibilities
- Managing day-to-day branch operations
- Supervising branch staff and service delivery
- Driving business growth and branch profitability
- Ensuring compliance with banking regulations and procedures
- Managing customer relationships and branch performance
- Monitoring branch operational risks and controls
- Supporting loan and deposit portfolio management
- Preparing operational and financial reports
- Coordinating branch marketing and customer engagement initiatives
- Promoting high standards of customer service
The role requires leadership skills, banking operations experience, and the ability to manage branch performance effectively.
Why These Opportunities Matter
The banking sector in Kenya continues to evolve rapidly due to technological advancements, changing customer expectations, cybersecurity concerns, sustainability requirements, and digital banking adoption. Financial institutions are increasingly investing in innovation, risk management, customer experience, and operational efficiency.
The vacancies announced by Consolidated Bank reflect these changing industry priorities. Positions such as Information Security Officer, ESG & Climate Risk Officer, Officer – Digital Banking, and ICT Manager – Business Systems & Applications demonstrate the institution’s focus on modernization and resilience.
At the same time, roles such as Branch Manager, Business Development Manager, Debt Recovery Officer, and Product Development Officer remain essential in supporting customer engagement, financial performance, and sustainable business growth.
Professionals applying for these opportunities may gain exposure to modern banking operations, digital transformation initiatives, regulatory compliance processes, and customer-centered financial services.
Application Process
Interested candidates are expected to submit their applications through the bank’s official recruitment platform or career portal as guided in the official advertisement.
Applicants are encouraged to carefully review the detailed job descriptions and ensure all required documents are submitted before the application deadline.
