Caritas Microfinance Bank has announced new career opportunities for qualified professionals seeking to contribute to the growth of a customer-focused financial institution in Kenya. The bank is inviting applications for two positions within its Marketing Research and Corporate Communications function.
These vacancies provide an opportunity for professionals with expertise in corporate communications, brand management, market research, innovation, and data analytics to support strategic decision-making and strengthen the bank’s market presence.
The available positions are:
- Brand Corporate Communications Manager
- Research and Data Analytics Officer
Below is a detailed overview of each position.
1. Brand Corporate Communications Manager
Department: Marketing Research & Corporate Communications
Application Deadline: 9th July 2026
Job Purpose
Reporting to the Head of Marketing Research & Corporate Communications, the Brand & Corporate Communications Manager is responsible for developing, implementing, and overseeing strategies that strengthen, promote, and protect the Caritas Microfinance Bank brand and corporate reputation.
The role provides leadership in brand management, corporate communications, media relations, digital communications, and stakeholder engagement while ensuring consistent brand positioning across all communication channels.
Key Duties and Responsibilities
- Develop and implement comprehensive brand and corporate communication strategies aligned with the bank’s strategic objectives.
- Strengthen and safeguard the bank’s corporate identity and reputation across all stakeholder groups.
- Ensure consistent application of the bank’s brand guidelines across all communication platforms.
- Lead corporate branding initiatives to enhance visibility and public perception.
- Develop and manage internal and external communication plans.
- Coordinate media relations and maintain strong relationships with media houses.
- Prepare press releases, speeches, corporate publications, newsletters, and other communication materials.
- Oversee crisis communication planning and execution to protect the bank’s reputation.
- Manage digital communication channels, including social media and online platforms.
- Develop content strategies that enhance customer engagement and brand awareness.
- Monitor media coverage and provide timely reports and recommendations.
- Coordinate stakeholder engagement initiatives to strengthen relationships with customers, partners, regulators, and the public.
- Collaborate with internal departments to ensure consistent messaging across the organization.
- Support marketing campaigns through integrated communication initiatives.
- Monitor communication performance and recommend continuous improvements.
- Ensure compliance with corporate communication policies, brand standards, and applicable regulatory requirements.
- Prepare communication reports and performance metrics for management.
- Support corporate social responsibility communication initiatives.
- Perform any other duties assigned within the scope of the role.
2. Research and Data Analytics Officer
Department: Marketing Research & Corporate Communications
Application Deadline: 9th July 2026
Job Purpose
Reporting directly to the Head of Marketing Research & Corporate Communications, the Research & Data Analytics Officer is responsible for driving data-informed decision-making and fostering a culture of innovation across the organization.
The role leads market research, data analysis, innovation initiatives, and reporting to generate actionable insights that support marketing strategy, customer segmentation, campaign effectiveness, and business growth.
Key Duties and Responsibilities
- Conduct market research to identify customer needs, market trends, and competitive insights.
- Collect, analyze, and interpret data to support strategic business decisions.
- Develop reports, dashboards, and presentations that communicate actionable business insights.
- Support customer segmentation initiatives through data analysis.
- Evaluate the effectiveness of marketing campaigns and recommend improvements.
- Monitor market dynamics and emerging industry trends.
- Conduct competitor analysis to identify opportunities and potential risks.
- Generate research findings that inform product development and service improvement.
- Support innovation initiatives by identifying opportunities based on research and analytics.
- Collaborate with cross-functional teams to provide analytical support for strategic projects.
- Maintain research databases and ensure the accuracy and integrity of collected data.
- Develop performance reports and monitor key business indicators.
- Provide analytical insights that support business growth initiatives.
- Prepare regular management reports and recommendations.
- Promote evidence-based decision-making across the organization.
- Perform any other duties assigned within the scope of the role.
How to Apply
Interested candidates should submit their applications before the closing date of 9th July 2026.
