Britam is a leading diversified financial services group in East and Central Africa, providing insurance, investment, and property solutions. With a strong focus on excellence, innovation, and customer-centric solutions, Britam operates across multiple markets, empowering businesses and individuals with tailored financial solutions.
We are looking to expand our team by hiring a dedicated Business Development Executive (Asian Markets) to spearhead profitable growth in sales through direct clients, brokers, and independent financial agents.
Position: Business Development Executive (Asian Markets)
Location: Nairobi, Kenya
Organization: Britam
Job Type: Permanent, Full-Time
Shift: Day Job
Application Deadline: January 23, 2025
Job Purpose
The Business Development Executive will manage and drive top-line growth by identifying and developing new business opportunities, building strong relationships with clients and intermediaries, and delivering exceptional customer service in the Asian Markets.
This role involves working closely with the underwriting team, branch manager, and other business lines to achieve sales objectives and maintain client satisfaction.
Key Responsibilities
1. New Business Acquisition
- Secure new General Insurance (GI) business through intermediaries and direct channels.
- Develop and implement strategies to recruit and convert Financial Advisors (FAs) and Independent Financial Agents (IFAs) to place general insurance business with Britam.
- Use authorized incentive schemes to attract new business and train intermediaries on these schemes.
2. Client Retention and Servicing
- Retain existing GI business by delivering exceptional service to intermediaries and clients.
- Follow up on renewals for general insurance policies to ensure business continuity.
- Resolve customer complaints promptly to maintain client satisfaction.
3. Collaboration and Strategic Partnerships
- Create and nurture strategic partnerships with intermediaries to maximize business opportunities.
- Work closely with underwriters, branch managers, and other business lines to meet set objectives.
- Share market intelligence and insights with supervisors to align strategies with market dynamics.
4. Training and Development
- Train intermediaries on general insurance products and submit training schedules to supervisors.
- Promote awareness of incentive schemes among intermediaries to encourage business growth.
5. Operational Excellence
- Prepare and submit weekly and daily reports as required.
- Undertake initial underwriting in line with set guidelines to ensure sound risk acceptance.
- Handle customer and client inquiries and follow up on premium collections.
- Monitor commissions and claims issues from intermediaries and address them effectively.
6. Market Insights and Adjustments
- Continuously execute and review strategies per market to achieve objectives.
- Provide market intelligence and recommend adjustments to ensure competitiveness in the Asian Market segment.
Delegated Authority
The role holder will operate within the approved delegated authority matrix.
Knowledge, Experience, and Qualifications
- Education: Bachelor’s degree in a business-related field.
- Professional Certification: Diploma in Insurance (DIP ACII, DIP IIK, ACII, or IIK).
- Experience: 3-6 years of relevant experience in the insurance industry, with hands-on experience in handling Asian Markets preferred.
- Proven ability to build and maintain relationships with intermediaries and clients.
Skills and Competencies
- Strong interpersonal and relationship management skills.
- Exceptional communication and presentation abilities.
- Analytical thinking with a focus on data-driven decision-making.
- Proficiency in strategic planning and execution.
- Ability to work independently and as part of a collaborative team.
- Deep understanding of insurance products, policies, and industry practices.
What We Offer
Joining Britam means becoming part of a market leader committed to fostering innovation, inclusivity, and professional growth. The successful candidate will have the opportunity to work in a dynamic environment where individual contributions are recognized and rewarded.
How to Apply
If you are a passionate and results-driven professional ready to take your career to the next level, we invite you to apply.
Apply Now by submitting:
- Your CV outlining your relevant experience and qualifications.
- A Cover Letter highlighting your suitability for the position.
Ensure your application is submitted before January 23, 2025, and include “Business Development Executive (Asian Markets)” in the subject line.
Additional Information
- Equal Opportunity Employer: Britam values diversity and encourages applications from all qualified candidates.
- No Recruitment Fees: Britam does not charge any fees during the recruitment process.
- Disqualification: Canvassing will lead to automatic disqualification.
- Consent: By applying, candidates agree to necessary background checks as part of the recruitment process.
Take the next step in your career and join Britam as a Business Development Executive to drive growth, build relationships, and make an impact in the Asian Markets.
