Exciting Career Opportunities
At Safaricom, we are committed to creating a workplace where leaders inspire, teams collaborate, and everyone is empowered to achieve excellence. With opportunities across various clusters, we provide an environment where innovation, growth, and passion thrive. Below are the exciting vacancies currently available. If you are looking for your next career challenge, we welcome you to apply and join our team.
Senior Officer – Digital Media
Location: Kenya
Posting Date: 23/01/2025
Department: Integrated Media, Brand COE
We are looking for a dynamic individual to manage and drive our digital media strategies. The Senior Officer – Digital Media will play a key role in optimizing media campaigns to enhance brand visibility and customer engagement.
Key Responsibilities:
- Develop and implement digital media strategies aligned with organizational goals.
- Monitor and analyze digital media performance, optimizing campaigns for maximum impact.
- Collaborate with creative teams to ensure brand consistency across all digital platforms.
- Keep abreast of emerging trends and technologies in digital marketing.
Principal Engineer – Telco and IT DCN – Planning and Design
Location: Kenya
Posting Date: 23/01/2025
Department: Network, Planning & Design, Technology Division
We are seeking an experienced Principal Engineer to lead the planning and design of Telco and IT Data Communication Networks (DCN).
Key Responsibilities:
- Design and implement robust DCN solutions to support business operations.
- Conduct network analysis and recommend improvements for efficiency and scalability.
- Collaborate with cross-functional teams to ensure seamless network integration.
- Provide technical leadership and mentorship to junior engineers.
Commercial Manager, Farmer Solutions
Location: Safaricom House, Kenya
Posting Date: 23/01/2025
Department: Business Development Cluster
The Commercial Manager, Farmer Solutions, will focus on developing innovative solutions to enhance value for farmers and drive business growth.
Key Responsibilities:
- Identify and develop farmer-centric solutions to address market needs.
- Drive partnerships and collaborations to expand solution offerings.
- Monitor market trends and develop strategies to enhance competitive advantage.
- Achieve revenue targets through effective solution deployment and customer engagement.
Financial Products Manager
Location: Safaricom House, Kenya
Posting Date: 23/01/2025
Department: Business Development Cluster
As Financial Products Manager, you will be responsible for managing and enhancing financial products to meet customer needs and drive business growth.
Key Responsibilities:
- Design and manage financial products that align with customer needs.
- Collaborate with internal teams and external stakeholders for product rollout.
- Analyze market trends to identify opportunities for product innovation.
- Monitor product performance and recommend enhancements.
Cloud Infrastructure Engineer
Location: Nairobi, Kenya
Posting Date: 22/01/2025
Department: Technology Function
We are seeking a skilled Cloud Infrastructure Engineer to design, implement, and manage scalable cloud solutions.
Key Responsibilities:
- Design and deploy secure cloud infrastructure solutions.
- Monitor and optimize cloud performance and costs.
- Ensure compliance with security standards and best practices.
- Provide support for cloud-related incidents and issues.
M-Pesa Africa – Service Operations Manager
Location: Nairobi, Kenya
Posting Date: 22/01/2025
At M-Pesa Africa, we are seeking a dedicated Service Operations Manager to oversee and enhance our service delivery operations.
Key Responsibilities:
- Manage service operations to ensure reliability and efficiency.
- Identify and resolve operational issues to enhance customer satisfaction.
- Implement processes to streamline service delivery.
- Collaborate with teams to maintain service excellence.
Enterprise Customer Support Engineer
Location: Kenya
Posting Date: 22/01/2025
Department: Technology Division
We are looking for a proactive Enterprise Customer Support Engineer to provide technical support and ensure seamless service for enterprise customers.
Key Responsibilities:
- Provide technical support for enterprise customers.
- Troubleshoot and resolve customer issues promptly.
- Collaborate with internal teams to improve service delivery.
- Ensure customer satisfaction through effective communication and support.
M-Pesa Africa – Change & Release Specialist
Location: Nairobi, Kenya
Posting Date: 21/01/2025
Join our passionate team at M-Pesa Africa as a Change & Release Specialist, ensuring seamless implementation of system updates.
Key Responsibilities:
- Plan and coordinate changes and releases across the organization.
- Ensure minimal disruption during system updates.
- Collaborate with teams to identify and mitigate risks.
- Monitor and document release processes for continuous improvement.
Senior Lead, Energy Operations and Support
Location: Nairobi, Kenya
Posting Date: 20/01/2025
Department: Technology Cluster
We are looking for a Senior Lead in Energy Operations and Support to drive operational efficiency and sustainability.
Key Responsibilities:
- Oversee energy operations and implement sustainable practices.
- Identify opportunities to optimize energy consumption.
- Ensure compliance with energy regulations and standards.
- Lead a team to achieve energy efficiency targets.
M-Pesa Africa – Senior Anti-Money Laundering Manager
Location: Nairobi, Kenya
Posting Date: 20/01/2025
Join M-Pesa Africa as a Senior Anti-Money Laundering Manager to strengthen our compliance and risk management framework.
Key Responsibilities:
- Develop and implement anti-money laundering strategies.
- Conduct risk assessments and identify areas of improvement.
- Ensure compliance with regulatory requirements.
- Provide training and support to teams on AML policies.
