EX250009C Nairobi, Nairobi City,
IT’S NOT JUST AN OPPORTUNITY TO GET ON THE CAREER LADDER.
IT’S AN OPPORTUNITY TO HELP THE WORLD GET ON TOGETHER
Why do people call us the world’s most international company? Is it because we operate in more countries than any other logistics provider? Is it because we invented cross border shipping over 45 years ago? Or is it, perhaps, because what we do connects people across the world. And the more we can connect people, the better life on earth becomes.
We love our role in the world. And we’re looking for the right people to help us maintain – and grow it. People like you.
Role Context
Plan, organise and direct the Key Accounts Group in country in order to achieve targeted revenues and profitability.
Key responsibilities
- Manage and develop a portfolio of prospects and existing customers & establish customer agreements. Develop and implement an approach to secure competitors major account customers (prospects) in the shortest time possible
- Is in daily contact with customers, provide customer and sales support. Liaise with Ground Operations to ensure that Regular customers get the required service
- Make decisions during negotiation with customers related to volume and discount levels. Propose discount agreements to the sales manager for approval
- Plan, organise and direct the National Channel Group in country in order to achieve targeted revenues and profitability
Minimum Requirements
Education & Experience
- Bachelor Degree and 6-8 years’ experience in related field, including at least 2 years of supervisory experience
- Extensive depth of expertise and knowledge in specialized areas
- A thorough understanding of specific aspects of work supervised
- Develops advanced concepts
- Viewed as expert in functional or business area within DHL
- Deals with cross-cultural tactical issues
- Relationship building
- Commercial focus
- Customer Orientation
- Building and leading teams
- Cross border thinking
- Computer proficiency
