Nairobi Delegation
Application deadline
14-02-2025
About the ICRC
The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and at the same time promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.
Your role
ICT Specialist 2 manages and organizes all ICT systems and services in the location where he is posted. The Incumbent assists the ICT Manager in designing and installing ICT infrastructure.
Accountabilities & Functional responsibilities
- Manage ICT projects assigned by supervisor, document them and ensure that they are delivered on time;
- Ensures existing ICT infrastructure is functional by carrying out regular quality controls;
- Draft and keep technical documentation up to date for all ICT installations;
- Ensures that global/country-level policies and procedures are implemented and followed;
- Brief, advise and train end-users on ICT systems and equipment;
- Install, maintain and repair all IT hardware, IT infrastructure (LAN, WAN, Wireless) and Telecom (HF, VHF, sat phones, PABX, etc.);
- Perform support missions to the other sites when requested by his management;
- Enforces use of tickets for ICT requests from users and process user tickets on schedule;
- Allocates equipment in an efficient manner, considering users’ needs and organization policies;
- Keeps track of equipment allocations, dispatches equipment and follows up on shipments to and from other sites;
- Updates the ICT Inventory after every change of attribution or intervention on a device, strictly following the standard operating procedure for Inventory management and ensure regular physical checks;
- Place orders for parts, equipment and tools, locally or in Geneva, according to standing procedures and in collaboration with the ICT Management and logistics;
- Liaises with suppliers and support companies to request for goods or services as instructed by the ICT management and ensure that all the accounting details are in order before payments are made.
What we will look for in your profile
- Bachelor’s degree or equivalent in IT, electronics, computer science or similar field;
- Minimum 3-5 years’ Overalltroubleshooting experience in an area of the ICT service catalogue (e.g. network administration, workplace services, telecommunications, IT, helpdesk, radio, etc.);
- Professional certification(s) in domains of Network, Operating System, Software Development, ICT services management is/are an asset;
- Experience in HF & VHF radio, Vsat and PABX installations and technologies. GVF certification is an asset.
What we offer
The interested candidates should fill the application form by clicking the link below then submit their CV, motivation letter, including references details, supporting documents (Certificates, Diplomas, Degree etc) on or before 28th February 2025 to ICRC Nairobi Delegation, HR Department via the email address provided below:
- Application form Link
- E-mail: [email protected]
- The reference ICT Specialist must be stated in the application to be valid. If you do not clearly state the position for which you are applying and attach the required certificates & other supporting documents, your application may not be considered. Only shortlisted candidates will be contacted.
- Type of contract: 1-year Fixed term contract (renewable subject to Budget discussion and performance)
Applicants must have the permanent right to work in Kenya
