Join Safaricom’s Talent Community Today!
Are you ready to be part of a dynamic, innovative, and fast-paced team that is shaping the future of technology and business in Africa? Safaricom and M-Pesa Africa are looking for top talent to join our team. We are offering exciting career opportunities across multiple departments. If you are passionate about technology, business, and customer experience, explore the following open positions and take the next step in your career with us!
1. Regional Fixed Lead (5 Positions – One per Region)
Location: Kenya
About the Role: As a Regional Fixed Lead, you will be responsible for driving the fixed business agenda in your designated region. You will oversee the implementation of fixed network solutions, customer acquisition, revenue growth, and service quality enhancement in your area.
Key Responsibilities:
- Drive fixed network sales and ensure target achievement in the assigned region.
- Implement strategies to enhance customer acquisition and retention.
- Manage relationships with key clients and stakeholders.
- Oversee service quality and customer satisfaction.
- Monitor market trends and competition, offering insights for business growth.
2. M-Pesa Africa – Senior Software Engineering Manager
Location: Nairobi, Kenya
About the Role: As the Senior Software Engineering Manager, you will lead and mentor a team of software engineers to develop cutting-edge fintech solutions that power M-Pesa’s operations across Africa.
Key Responsibilities:
- Lead software development teams in designing and implementing scalable and secure systems.
- Develop and maintain high-quality fintech applications.
- Ensure compliance with coding best practices, security, and regulatory requirements.
- Foster a culture of innovation, collaboration, and continuous improvement.
- Work closely with stakeholders to align technology strategies with business objectives.
3. Safaricom Internship Program (2025/26)
Location: Nairobi, Kenya
About the Program: Are you a young, dynamic, and ambitious individual looking for hands-on experience in a leading technology company? Our Annual Internship Program offers students and fresh graduates an opportunity to gain practical experience across multiple departments, including:
- HR
- Legal
- Finance
- Supply Chain
- Marketing
- Audit
- PR & Communications
- Enterprise Risk
- Cyber Security
- Technology
This program provides invaluable mentorship, career growth, and networking opportunities with industry leaders.
4. M-Pesa Africa – Supply Chain Operations Manager
Location: Nairobi, Kenya
About the Role: As the Supply Chain Operations Manager, you will be responsible for managing the procurement and supply chain processes within M-Pesa Africa. You will ensure efficiency, cost-effectiveness, and compliance in all supply chain activities.
Key Responsibilities:
- Oversee procurement, logistics, and supplier relationship management.
- Optimize supply chain processes to enhance efficiency and reduce costs.
- Ensure compliance with policies, regulations, and industry best practices.
- Work closely with internal teams and external vendors to streamline operations.
- Analyze supply chain data to support strategic decision-making.
5. Product Manager
Location: Safaricom House, Kenya
About the Role: The Product Manager will play a critical role in shaping Safaricom’s product offerings within the Enterprise Business Unit. You will be responsible for managing the product lifecycle from ideation to market deployment.
Key Responsibilities:
- Define and execute the product roadmap in alignment with business objectives.
- Work closely with cross-functional teams, including engineering, marketing, and sales.
- Analyze market trends and customer feedback to enhance product performance.
- Develop go-to-market strategies for new product launches.
- Monitor key product metrics and drive continuous improvements.
