Shining Hope for Communities (SHOFCO) is an internationally recognized grassroots organization that unlocks the potential of urban slum dwellers to lead hopeful and fulfilling lives. SHOFCO disrupts survival mode by providing critical services including health care, clean water, education, and economic empowerment; and linking these efforts to a community-led advocacy platform. SHOFCO currently impacts over 2.4 million people across 17 urban slums in Kenya and is the largest employer in Kibera. SHOFCO is a trusted name and service provider in Kibera with a 10-year track record. For more information, please visit www.shofco.org
Job Overview
To be responsible for managing the GBV case management component and child protection work, including the database registrations and case follow-ups.
Location – Nairobi (5), Mombasa (1), Kilifi (2), Kwale (3), Kisumu (2), Siaya (2, Homabay (1), Migori (2),
Kakamega (1), Vihiga (1), Bungoma (2), TransNzoia (2), Machakos (2), Meru (2), Nakuru (2)
Rank – Field Staff
Section – Member/ Client Services
Department – Essential Services- Gender
Reports to – Gender and Inclusion Program Officer
Work Pattern/Hours – Monday – Friday | 8.00 AM – 5.00PM
Key Roles and Responsibilities:
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- Perform an assessment to gain background information and obtain psychosocial information to every new case reported.
- Perform administrative tasks such as compiling and maintaining case file.
- Carryout regular monitoring with follow-ups and review progress of cases in a timely manner.
- Support in provision of basic counselling and general case management services.
- Coordinate the care services given to the client – medical examination, reporting to the police or linking to legal authorities to ensure arrest is done especially on all SGBV cases.
- Identify children at risk and refer them to appropriate services and support.
- Conduct sessions and trainings in school – rights of children clubs (ROC) – life planning skills, SRH, Gender issues etc.
- Refer/link the client with medical, legal and social services to ensure full recovery and justice for the client.
- Take necessary steps to ensure that the client receives adequate care and protection.
- Organize awareness campaigns in the community by conducting door-to-door sensitizations, schools awareness campaigns and community outreach forums on sexual and Gender violence.
- Build and maintain partnerships and collaboration with other GBV partners and relevant stakeholders.
- Identify cases of concern (girls, boys and women) in the community liaising directly with other service providers present in the area (health and /or legal providers, etc.) and host community most vulnerable women, families and children.
- Assist in the developing of services mapping and functional referral pathways.
- Apply principles appropriately to age, gender needs with specialized counselling support for GBV survivors (young children, adolescents and women) respecting the principles of confidentiality, and do no harm.
- Conduct interviews, needs assessment and develops in collaboration with the Program Officer individual case management action plans and indicates cases for legal prosecution, ensures implementation, referrals, follow-up and case closures (if and when appropriate) in a timely manner.
- Ensure regular monitoring with follow-up and reviews progress of cases.
- In charge of SUN Gender desk in specific sites
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Education Qualifications
Academic Qualification:
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- Diploma in Social Sciences, Social Work, Gender Studies or related field of studies.
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Professional Qualification:
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- Additional training in child protection work.
- Trainer by profession in life planning skills, gender issues, SRH and young mentor will be added advantage.
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Other required qualifications (unique/job specific):
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- Excellent verbal and written communication skills
- Interviewing and Note taking skills
- Respect confidentiality standards and the dignity of beneficiaries, demonstrating and safeguarding ethics and integrity.
- Familiarity with human rights and gender related protection issues especially focused on violence, exploitation and abuse of girls, boys and women.
- Excellent organizational skills, independent, disciplined, with initiative and an ability to work under pressure and to prioritize work
- About 4 years’ experience in case management/child protection.
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Functional Skills:
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- Adopting practical approaches
- Making decisions
- Checking things
- Taking action
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Behavioral Competencies/Attributes:
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- Establishing rapport
- Following procedure
- Upholding standards
- Understanding people
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Disclaimer
SHOFCO does not charge any fee at recruitment process, as the process is free and fair
SHOFCO has zero tolerance to safeguarding and Protection concerns including protection from Sexual exploitation, abuse and harassment, and from any kind of harm
SHOFCO is committed to upholding Gender Equality, Diversity and Social inclusion.
All people are encouraged to apply, including those living with disabilities
Please note; If one is shortlisted for the interview, upon successful application, they will be required to come with a certificate of good conduct, and due diligence will be done before any offer of employment.
How to Apply
- We are an equal opportunity employer and value diversity in our organization, all interested applicants should send their applications together with a detailed Cover letter and CV to [email protected] with a clear subject line “Gender Case Worker – (Region Applying for)”. Female candidates are highly encouraged to apply. Only shortlisted candidates will be contacted. Applications should reach us no later than 25th February 2024.
