Jubilee Insurance, established in August 1937, is the leading Composite insurer in East Africa, handling Life, Pensions, General, and Medical Insurance. With over 1.9 million clients and a strong presence in Kenya, Uganda, Tanzania, Burundi, and Mauritius, Jubilee Insurance is the only ISO-certified insurance group listed on the three East Africa stock exchanges – The Nairobi Securities Exchange (NSE), Dar es Salaam Stock Exchange, and Uganda Securities Exchange.
We are currently seeking a dynamic and experienced professional to join our team as Chief Distribution Officer at Jubilee Life Insurance Limited. The successful candidate will report to the Chief Executive Officer and will be based at our Head Office in Nairobi.
Position: Chief Distribution Officer
Job Ref. No: JLIL 298 Location: Nairobi, Kenya
Role Purpose
The Chief Distribution Officer will be responsible for overseeing and managing the retail life sales division, ensuring efficient and effective service delivery, driving business growth, and ensuring compliance with industry regulations and standards. The role involves developing strategic initiatives, enhancing distribution strategies, and maintaining strong business relationships to drive success.
Key Responsibilities
1. Strategic Leadership
- Support the CEO in developing the departmental strategy with supporting budgets and business plans.
- Lead the evaluation of short and long-term strategic financial objectives with comprehensive financial analysis.
- Develop and execute business development strategies to drive revenue growth and market expansion.
- Identify and evaluate strategic partnerships, alliances, and joint ventures to expand the company’s capabilities and reach.
- Foster relationships with key stakeholders, industry associations, and networks to enhance the company’s visibility and reputation.
- Monitor portfolio performance, asset allocation, and risk exposure on an ongoing basis.
2. Business Growth & Development
- Develop and execute distribution strategies within the Agency, Bancassurance, and Alternative Channels.
- Identify and assess new business opportunities, conducting market research to determine customer needs.
- Maintain relationships with key decision-makers and influencers to drive business growth.
- Collaborate with internal teams to design and launch innovative solutions that meet client demands.
- Represent Jubilee Insurance at industry events and conferences to build networks and identify potential partnerships.
3. Operational Excellence
- Oversee the performance of agency, bancassurance, and alternative distribution channels.
- Identify opportunities for process improvement, automation, and digitization to enhance operational efficiency.
- Maintain strong relationships with banking partners to ensure successful bancassurance distribution.
- Work closely with the training manager to enhance the skills and capabilities of agency personnel.
- Ensure compliance with operational risk management and control measures.
- Establish and maintain strong client relationships, proactively identifying opportunities to improve customer experience.
4. Brand Development
- Enhance Jubilee Life’s corporate image by ensuring effective public relations with stakeholders and partners.
5. Corporate Governance & Compliance
- Stay updated on industry regulations, compliance requirements, and best practices.
- Ensure adherence to insurance laws, company policies, and regulatory standards.
- Implement risk management strategies and establish mitigation measures for emerging business risks.
- Maintain a high standard of corporate governance and internal controls.
6. Leadership & People Development
- Collaborate with channel leaders to align performance with strategic objectives.
- Provide transformational leadership to meet and surpass stakeholder expectations.
- Build and lead a high-performing team by fostering a culture of collaboration and knowledge sharing.
- Conduct regular team meetings and training sessions to enhance industry-related skills and knowledge.
- Promote ethical business practices and a positive work environment to attract and retain top talent.
Key Competencies
- Strong knowledge of the life insurance industry, including products, underwriting, actuarial principles, risk management, and regulatory compliance.
- A strategic mindset with a passion for performance, team collaboration, and achieving results in a competitive environment.
- Exceptional communication, negotiation, and interpersonal skills.
- Strong risk management, analytical, and problem-solving abilities.
- A demonstrated track record of revenue and profit growth through new business development.
- Excellent leadership and strategic execution capabilities.
- A results-driven and innovative approach to business.
Qualifications & Experience
- Master’s degree in Finance, Business Administration, Strategy, or a related field.
- Bachelor’s degree in Finance or Business-related fields.
- CPA-K/ACCA, Diploma in Insurance, LOMA/CII, or TDPK qualification.
- Minimum of 10 years of experience within the Life Insurance Business.
- Experience operating in complex business environments and regulated sectors.
- Strong understanding of technology, change management, and process improvement.
- Experience in financial planning, budgeting, forecasting, and financial analysis within the insurance industry.
- Proven ability to build high-performing teams and mentor professionals.
How to Apply
If you are qualified and seeking an exciting new challenge, please apply via [email protected] quoting the Job Reference Number and Position by 6th March 2025.
Only shortlisted candidates will be contacted.
