At Safaricom we are driven by our Spirit of Purpose, Customer Obsession, Innovation and Collaboration, and we pride ourselves in being the number one employer of choice; we take care of our people through work-life balance, rewards that meet your personal needs and a conducive work environment. We inspire and encourage our employees to grow and expand their thinking and possibilities.
Our people are our most valuable asset and are key to the achievement of our vision of transforming lives. This is reflected in our commitment to creating a working environment that supports our staff. We offer employees a wellness programme, crèche facilities, access to subsidized gym facilities, leisure amenities, regular social events, competitive salaries and career opportunities.
Vacancies
At Safaricom and M-Pesa Africa, we believe in empowering people to go further, faster. We are a united, energetic, and passionate team dedicated to driving innovation and creating a transformative impact in the world of technology and FinTech. Our leaders inspire, our teams collaborate, and our talents are nurtured to become industry superheroes. Join us on this exciting journey and be part of a dynamic environment where growth and opportunity know no bounds.
We are currently seeking talented and ambitious individuals for the following roles:
1. M-Pesa Africa – Senior Officer Data Protection
Location: Nairobi, Kenya
Posting Date: 02/20/2025
Role Overview:
As a Senior Officer Data Protection at M-Pesa Africa, you will play a pivotal role in ensuring data privacy and security for our customers. You will be responsible for implementing data protection policies, monitoring compliance, and leading initiatives to maintain the highest standards of data integrity. Your work will contribute directly to the trust our customers place in us, ensuring their information remains safe and secure.
Key Responsibilities:
- Develop and implement data protection strategies and policies in compliance with local and international regulations.
- Conduct regular audits and assessments to ensure adherence to data privacy standards.
- Collaborate with legal, IT, and business units to ensure integrated data protection practices.
- Provide guidance and training to teams on data protection and privacy issues.
- Monitor data processing activities and manage data breach incidents efficiently.
- Serve as the main point of contact for regulatory authorities on data protection matters.
Ideal Candidate:
We are looking for a detail-oriented and proactive individual with strong knowledge of data protection laws and best practices. If you have a passion for safeguarding data privacy and are committed to maintaining ethical data management standards, this role is for you.
2. M-Pesa Africa – Change & Release Specialist
Location: Nairobi, Kenya
Posting Date: 02/18/2025
Role Overview:
As a Change & Release Specialist at M-Pesa Africa, you will be responsible for managing the end-to-end change and release processes for our FinTech solutions. This role is critical to ensuring seamless deployment of new features, enhancements, and updates while maintaining system stability and minimizing service disruptions.
Key Responsibilities:
- Plan, schedule, and coordinate changes and releases across multiple platforms.
- Ensure all changes are thoroughly tested and validated before deployment.
- Collaborate with development, QA, and operations teams to ensure smooth transitions.
- Monitor post-release performance and address any issues that arise.
- Continuously improve change and release management processes for efficiency and effectiveness.
- Maintain detailed documentation of changes, releases, and associated impacts.
Ideal Candidate:
We are seeking an organized and dynamic individual who can balance technical expertise with strategic thinking. If you are passionate about driving seamless change and release processes in a fast-paced FinTech environment, we would love to hear from you.
3. Metro Planning & Design Engineer
Location: Kenya
Posting Date: 02/18/2025
Role Overview:
The Metro Planning & Design Engineer position is part of the Fixed Network Solutions Department within the Technology Division. In this role, you will be responsible for designing and planning the metro network infrastructure to support high-speed data services. You will work closely with cross-functional teams to ensure optimal network performance and scalability.
Key Responsibilities:
- Design and plan metro network infrastructure, including fiber optics and IP networks.
- Conduct feasibility studies and site surveys to assess technical requirements.
- Collaborate with vendors and stakeholders to ensure alignment with business needs.
- Optimize network performance and scalability for current and future requirements.
- Prepare detailed design documentation, including network diagrams and technical specifications.
- Provide technical support during the implementation and testing phases.
Ideal Candidate:
We are looking for a strategic thinker with strong analytical and problem-solving skills. If you have experience in metro network design and are passionate about building high-performance network infrastructures, this role is perfect for you.
4. Radio Access Network Support
Location: Kenya
Posting Date: 02/18/2025
Role Overview:
As a Radio Access Network Support specialist in the Converged Service Operations Department within the Technology Division, you will be responsible for maintaining and optimizing our radio access network. Your role will involve monitoring network performance, troubleshooting issues, and ensuring uninterrupted connectivity for our customers.
Key Responsibilities:
- Monitor and optimize radio access network performance to ensure high availability and quality of service.
- Diagnose and resolve network issues, including interference and connectivity problems.
- Perform regular maintenance, upgrades, and configurations on radio network equipment.
- Collaborate with cross-functional teams to support new network deployments and expansions.
- Conduct root cause analysis and implement solutions to prevent recurring issues.
- Maintain accurate documentation of network configurations and changes.
Ideal Candidate:
We are looking for a proactive and technically skilled individual with a deep understanding of radio access networks. If you have a passion for maintaining high-quality connectivity and are eager to solve complex network challenges, this is the role for you.
Why Join Safaricom and M-Pesa Africa?
At Safaricom and M-Pesa Africa, we are committed to fostering a culture of innovation, collaboration, and continuous growth. We provide a dynamic and inclusive workplace where ideas are nurtured, and careers are developed. Our people are our greatest asset, and we invest in their success through comprehensive training, mentorship, and leadership development programs.
Join us and be part of a forward-thinking organization where your contributions make a real impact. Experience the excitement of working with the best minds in technology and FinTech and embark on a journey of personal and professional growth.
How to Apply
If you are ready to take the next step in your career, apply for the above positions by submitting your application through the provided link addresses
