Are you looking to advance your career in the hospitality industry? Fairmont Hotel and MGallery Hotel are pleased to announce a range of job opportunities across their luxurious locations in Nairobi, Nanyuki, and Maasai Mara.
They are dedicated to providing exceptional guest experiences, and they are searching for passionate and talented individuals to join their team. If you have a commitment to excellence and a desire to be part of a dynamic team, explore the positions available below and take the next step in your career journey with us.
1. Wait Staff
Job Description:
As a Wait Staff member, you will be responsible for providing an exceptional dining experience to our guests. Your duties will include taking orders, serving food and beverages, and ensuring guests are satisfied with their dining experience. Excellent communication skills, attention to detail, and the ability to work in a fast-paced environment are essential.
2. Porter / Valet
Job Description:
The Porter/Valet will greet guests upon arrival, assist with luggage, and provide information about hotel services and local attractions. This role requires strong customer service skills, professionalism, and a helpful demeanor to enhance the guest experience.
3. General Accountant
Job Description:
The General Accountant will manage financial transactions, maintain accurate financial records, and assist in preparing financial reports. This role demands strong analytical skills, attention to detail, and proficiency in accounting software.
4. Butchery Chef
Job Description:
The Butchery Chef will oversee the selection, preparation, and storage of meat products. Responsibilities include maintaining high standards of hygiene and ensuring quality cuts of meat to enhance our culinary offerings.
5. Laundry Attendant
Job Description:
The Laundry Attendant is responsible for washing, drying, ironing, and folding hotel linens and guest clothing. Attention to detail and the ability to handle large volumes of laundry efficiently are required.
6. Guest Service Agent
Job Description:
As a Guest Service Agent, you will provide exceptional customer service at the front desk, including check-in, check-out, and responding to guest inquiries. Strong communication and problem-solving skills are essential.
7. Assistant Front Office Manager
Job Description:
The Assistant Front Office Manager will oversee daily front desk operations, manage staff schedules, and ensure a seamless guest experience. Leadership skills and a commitment to exceptional customer service are required.
8. Reservations Agent
Job Description:
The Reservations Agent is responsible for processing guest reservations, managing room availability, and assisting with special requests. This role requires strong organizational skills and attention to detail.
9. Royal Service Agent
Job Description:
The Royal Service Agent provides personalized guest services, including room service coordination, special requests, and guest communication. Exceptional communication and multitasking skills are necessary.
10. Bartender
Job Description:
The Bartender will prepare and serve a variety of beverages while maintaining a clean and organized bar area. Knowledge of mixology and a passion for customer service are essential.
11. Barista
Job Description:
The Barista prepares high-quality coffee and beverages while providing excellent customer service. A passion for coffee and the ability to work efficiently under pressure are required.
12. Chef
Job Description:
Chefs are responsible for preparing high-quality dishes, managing kitchen operations, and maintaining hygiene standards. Creativity and culinary expertise are necessary.
13. Security Officer
Job Description:
Security Officers ensure the safety and security of guests, staff, and hotel property. Vigilance, integrity, and the ability to respond swiftly to security concerns are essential.
14. Gas / Electrical Technician
Job Description:
This role involves maintaining and repairing gas and electrical systems within the hotel. Technical expertise and problem-solving skills are required.
15. Painter
Job Description:
The Painter will maintain the aesthetics of the hotel by performing painting and minor repair work. Attention to detail and precision are necessary.
16. General Technician
Job Description:
The General Technician handles maintenance tasks including plumbing, electrical, and general repairs. Versatility and technical proficiency are required.
17. HVAC & Refrigeration Technician
Job Description:
The HVAC & Refrigeration Technician maintains and repairs heating, ventilation, and refrigeration systems. Technical expertise and problem-solving abilities are essential.
18. Laundry Supervisor
Job Description:
The Laundry Supervisor oversees laundry operations, ensuring quality and efficiency. Leadership skills and attention to detail are required.
19. Sous Chef
Job Description:
The Sous Chef assists the Executive Chef in menu planning, food preparation, and kitchen management. Culinary creativity and leadership are necessary.
20. Chef De Cuisine
Job Description:
The Chef De Cuisine is responsible for overseeing kitchen operations, ensuring high-quality dishes, and maintaining hygiene standards. Leadership and culinary innovation are required.
21. Chef De Partie
Job Description:
The Chef De Partie manages a specific kitchen station, ensuring food preparation is consistent and high-quality. Culinary skills and attention to detail are essential.
22. Strategic Procurement Manager
Job Description:
The Strategic Procurement Manager oversees purchasing strategies, supplier negotiations, and inventory management. Strong negotiation and analytical skills are required.
23. Assistant Food & Beverage Manager
Job Description:
The Assistant Food & Beverage Manager assists in managing dining operations, maintaining service quality, and maximizing revenue. Leadership and customer service skills are required.
24. Spa Therapist (Ayurvedic Treatment Specialist)
Job Description:
The Spa Therapist provides specialized Ayurvedic treatments to guests. Expertise in Ayurvedic therapies and customer care is essential.
25. Learning & Development Coordinator
Job Description:
The Learning & Development Coordinator designs and implements staff training programs. Excellent organizational and communication skills are required.
26. Incentives, Meetings & Events Coordinator
Job Description:
This role involves planning and coordinating corporate events and meetings. Strong organizational and communication skills are necessary.
27. Laundry Operator
Job Description:
The Laundry Operator manages the operation of laundry machines, ensuring cleanliness and efficiency. Attention to detail is essential.
28. Assistant Outlets Manager
Job Description:
This role assists in managing food and beverage outlets, ensuring quality service and operational efficiency.
29. Assistant Sales Manager – Corporate & MICE
Job Description:
The Assistant Sales Manager – Corporate & MICE is responsible for driving sales and revenue growth within the corporate and Meetings, Incentives, Conferences, and Exhibitions (MICE) segments. This role involves developing strategic sales plans, building relationships with corporate clients, and ensuring customer satisfaction to maximize event bookings and revenue.
30. Assistant Sales Manager – Leisure
Job Description:
The Assistant Sales Manager – Leisure focuses on generating revenue through leisure travel bookings, including individual travelers, travel agencies, and group tours. The role involves developing promotional strategies, building partnerships with travel agents, and maximizing room occupancy during peak and off-peak seasons.
31. Housekeeping Supervisor
Job Description:
The Housekeeping Supervisor is responsible for overseeing housekeeping staff, ensuring high standards of cleanliness and guest satisfaction. This role includes scheduling, training, and inspecting guest rooms and public areas to maintain the hotel’s quality standards.
32. Restaurant Manager
Job Description:
The Restaurant Manager is responsible for overseeing the daily operations of the restaurant, ensuring exceptional guest service, and maintaining high standards of food quality and hygiene. This role involves managing staff schedules, inventory, and customer relations to create a memorable dining experience.
33. Banquet Manager
Job Description:
The Banquet Manager coordinates and oversees all aspects of banquet and event services, ensuring exceptional guest experiences. Responsibilities include event planning, team coordination, and maintaining quality service standards throughout the event.
34. Night Manager
Job Description:
The Night Manager oversees hotel operations during nighttime hours, ensuring guest safety, smooth check-in and check-out processes, and maintaining service quality. This role requires effective decision-making, problem-solving skills, and the ability to handle emergencies.
35. MICE Coordinator
Job Description:
The MICE Coordinator is responsible for planning and coordinating Meetings, Incentives, Conferences, and Exhibitions. This role includes managing event logistics, liaising with clients, and ensuring smooth execution of events to enhance client satisfaction and drive revenue.
37. Sous Chef
Job Description:
The Sous Chef assists the Executive Chef in overseeing kitchen operations, ensuring high-quality food preparation, and maintaining hygiene standards. This role includes menu planning, staff supervision, and ensuring consistency in food quality and presentation.
38. Pastry Chef De Partie
Job Description:
The Pastry Chef De Partie is responsible for preparing and presenting high-quality pastries, desserts, and baked goods. This role requires creativity, precision, and the ability to work efficiently in a fast-paced kitchen environment.
39. Pastry Demi Chef
Job Description:
The Pastry Demi Chef assists in preparing pastries and desserts, ensuring consistency in taste and presentation. This role supports the Pastry Chef De Partie in maintaining quality and creativity in the dessert menu.
