At Safaricom and M-Pesa Africa, we are driven by innovation, collaboration, and a commitment to delivering exceptional solutions in the world of technology and FinTech. We are a united, passionate team where leaders inspire, teams collaborate, and individuals are empowered to grow and excel. We believe in nurturing talent and providing opportunities for our people to become industry pioneers.
We are looking for dynamic and motivated individuals to join our team in the following roles:
1. M-Pesa Africa – Senior Officer Data Protection
Location: Nairobi, Kenya
Posting Date: 02/20/2025
Role Overview:
As a Senior Officer Data Protection at M-Pesa Africa, you will play a crucial role in safeguarding customer data and ensuring compliance with data protection regulations. You will lead the implementation of data protection strategies, oversee compliance activities, and foster a culture of data privacy within the organization. Your efforts will directly impact the trust and confidence our customers place in our services.
Key Responsibilities:
- Develop and implement data protection policies in line with local and international standards.
- Monitor compliance with data protection regulations and internal policies.
- Conduct regular audits and risk assessments to identify data protection risks.
- Collaborate with legal, IT, and business units to ensure integrated data protection practices.
- Manage data breach incidents and implement corrective measures promptly.
- Provide guidance and training on data privacy best practices across the organization.
- Serve as the point of contact for regulatory authorities and data subjects on privacy matters.
Ideal Candidate:
We are looking for a detail-oriented and proactive individual with a strong understanding of data protection laws and best practices. If you have a passion for data privacy and are committed to maintaining the highest standards of data integrity, we invite you to join our team.
2. M-Pesa Africa – Change & Release Specialist
Location: Nairobi, Kenya
Posting Date: 02/18/2025
Role Overview:
The Change & Release Specialist at M-Pesa Africa is responsible for managing and coordinating the deployment of new features, updates, and enhancements across our FinTech platforms. This role ensures that changes are implemented smoothly, minimizing service disruptions and maintaining system stability. You will work closely with cross-functional teams to drive continuous improvement in change and release management processes.
Key Responsibilities:
- Plan and coordinate changes and releases across multiple platforms and environments.
- Ensure rigorous testing and validation of changes before deployment.
- Collaborate with development, QA, and operations teams for smooth integration.
- Monitor post-release performance and address any issues that arise.
- Maintain detailed documentation of changes, releases, and associated impacts.
- Continuously improve change and release management practices to enhance efficiency.
- Communicate release schedules and status updates to stakeholders effectively.
Ideal Candidate:
We are seeking a strategic thinker with excellent organizational and problem-solving skills. If you are passionate about driving efficient change and release processes in a dynamic FinTech environment, we want to hear from you.
3. Metro Planning & Design Engineer
Location: Kenya
Posting Date: 02/18/2025
Role Overview:
The Metro Planning & Design Engineer is part of the Fixed Network Solutions Department within the Technology Division. In this role, you will design and plan the metro network infrastructure to support high-speed data services. You will collaborate with cross-functional teams to ensure optimal network performance, scalability, and reliability.
Key Responsibilities:
- Design and plan metro network infrastructure, including fiber optics and IP networks.
- Conduct feasibility studies and site surveys to determine technical requirements.
- Optimize network design for performance, scalability, and cost-efficiency.
- Collaborate with vendors and stakeholders to ensure network solutions align with business needs.
- Prepare detailed design documentation, including network diagrams and technical specifications.
- Provide technical support during the implementation, testing, and deployment phases.
- Monitor network performance and make necessary adjustments for continuous improvement.
Ideal Candidate:
We are looking for an innovative and analytical individual with a background in network design and planning. If you are passionate about building high-performance network infrastructures and thrive in a fast-paced environment, this role is for you.
4. Radio Access Network Support
Location: Kenya
Posting Date: 02/18/2025
Role Overview:
As a Radio Access Network Support specialist in the Converged Service Operations Department, you will be responsible for maintaining and optimizing our radio access network. This role involves monitoring network performance, diagnosing and resolving issues, and ensuring seamless connectivity for our customers. You will collaborate with cross-functional teams to support new network deployments and expansions.
Key Responsibilities:
- Monitor and optimize radio access network performance to ensure high availability.
- Diagnose and resolve network issues, including interference and connectivity challenges.
- Perform routine maintenance, upgrades, and configurations on radio network equipment.
- Collaborate with cross-functional teams to support network deployments and expansions.
- Conduct root cause analysis and implement solutions to prevent recurring issues.
- Maintain accurate documentation of network configurations, changes, and incident resolutions.
- Provide technical support and troubleshooting for network-related issues.
Ideal Candidate:
We are looking for a technically skilled and proactive individual with experience in radio access networks. If you are passionate about ensuring high-quality connectivity and enjoy solving complex network challenges, we encourage you to apply.
Application Process:
To apply for this role, please submit your application via link below
