NCBA Bank is excited to announce 25 incredible career opportunities across various departments. We are seeking talented and motivated professionals who are ready to contribute to our mission of delivering world-class banking solutions. Our commitment to innovation, customer satisfaction, and employee growth makes NCBA Bank a rewarding place to build your career. If you are ready to take on new challenges and grow with us, explore the detailed job descriptions below and see where you can make an impact.
1. SME Banking Assistant Relationship Manager
Department: SME Banking
Reporting To: SME Banking Relationship Manager
Position Overview:
As an SME Banking Assistant Relationship Manager, you will be responsible for supporting the growth and management of the SME banking portfolio. You will assist in maintaining client relationships, enhancing customer experience, and driving profitability by ensuring efficient delivery of banking solutions tailored to the needs of small and medium enterprises.
Key Responsibilities:
- Assist in managing and growing a portfolio of SME clients.
- Support relationship managers in preparing credit proposals and financial analysis.
- Maintain regular communication with clients to understand their financial needs.
- Coordinate with internal departments to ensure smooth transaction processing.
- Monitor account activities to mitigate risks and identify business opportunities.
2. Branch Manager (4 Positions)
Department: SME Banking
Reporting To: Regional Manager
Position Overview:
The Branch Manager is responsible for leading the branch team to achieve sales targets, deliver exceptional customer service, and ensure operational efficiency. You will be responsible for managing branch operations, maintaining regulatory compliance, and driving growth in customer acquisition and retention.
Key Responsibilities:
- Lead and manage branch staff to meet sales and service targets.
- Develop and implement strategies for customer acquisition and retention.
- Oversee day-to-day branch operations and ensure compliance with banking regulations.
- Maintain high standards of customer service and resolve client issues promptly.
- Monitor branch performance and report to the regional management team.
3. Principal Engineer – Cyber Security Architecture
Department: Technology Security
Reporting To: Cyber Security Architecture Senior Manager
Position Overview:
The Principal Engineer in Cyber Security Architecture is responsible for designing, implementing, and maintaining secure network and system architectures. This role is crucial in safeguarding NCBA Bank’s digital assets against cyber threats.
Key Responsibilities:
- Design and implement security solutions to protect banking systems and data.
- Collaborate with IT teams to ensure security standards are integrated into system architectures.
- Conduct security assessments and vulnerability testing.
- Develop security protocols, policies, and best practices for the organization.
- Provide guidance on incident response and risk management strategies.
4. Business Development Manager, Property Sales
Department: Retail Sales
Reporting To: Head of Property Finance – Sales
Position Overview:
As a Business Development Manager for Property Sales, you will be responsible for driving sales growth through strategic partnerships, customer acquisition, and enhancing customer relationships in the property finance segment.
Key Responsibilities:
- Develop and execute sales strategies to achieve property finance targets.
- Build and maintain strategic partnerships with real estate developers and agents.
- Identify new business opportunities and market trends in property financing.
- Provide leadership and training to the sales team to enhance productivity.
- Ensure excellent customer experience through tailored financial solutions.
5. Applications Support Manager
Department: Technology – Engineering
Reporting To: Business Analysis & Applications Support Senior Manager
Position Overview:
The Applications Support Manager ensures the smooth operation of business applications by providing technical support, managing system updates, and resolving issues to enhance operational efficiency.
Key Responsibilities:
- Manage application support teams to resolve technical issues promptly.
- Coordinate system upgrades and patches with minimal disruption to business operations.
- Monitor application performance and implement improvement strategies.
- Collaborate with development teams to enhance application functionality.
- Provide technical guidance and support to users across the organization.
6. Senior Manager, Security Architecture & Engineering
Department: Technology Security
Reporting To: Head of Technology Security
Position Overview:
This role is responsible for overseeing the design and implementation of robust security architectures. The Senior Manager will lead security engineering initiatives to protect information systems from cyber threats.
Key Responsibilities:
- Develop and implement security architecture frameworks.
- Lead security engineering projects to enhance system security.
- Collaborate with stakeholders to ensure compliance with security policies.
- Conduct risk assessments and recommend mitigation strategies.
- Provide leadership and mentoring to security engineering teams.
7. Head of Auto & Personal Property
Department: Auto & Personal Lines
Reporting To: Managing Director
Position Overview:
The Head of Auto & Personal Property will be responsible for leading the strategic direction and growth of the auto and personal property finance business.
Key Responsibilities:
- Develop and execute strategic business plans for auto and personal property financing.
- Oversee product development and marketing strategies to increase market share.
- Build strategic alliances with dealerships and real estate partners.
- Ensure compliance with regulatory requirements and risk management policies.
- Lead a high-performing team to achieve sales and profitability targets.
8. IT Asset Management Analyst
Department: Information Technology
Reporting To: IT Asset and Configuration Manager
Position Overview:
The IT Asset Management Analyst is responsible for managing and optimizing the IT asset lifecycle, ensuring accurate asset tracking, and supporting cost-effective procurement practices.
Key Responsibilities:
- Manage and maintain the IT asset inventory database.
- Coordinate with procurement teams for cost-effective purchasing decisions.
- Ensure compliance with software licensing agreements.
- Perform regular audits to ensure accuracy of asset records.
- Provide reports and insights on asset utilization and cost optimization.
9. Delivery & Performance Specialist
Department: Technology and Operations
Reporting To: IT Business Planning Head
Position Overview:
The Delivery & Performance Specialist will be responsible for monitoring project delivery timelines, performance metrics, and ensuring alignment with strategic objectives.
Key Responsibilities:
- Track project delivery timelines and performance metrics.
- Coordinate with project teams to ensure efficient resource allocation.
- Develop and present performance reports to senior management.
- Implement strategies to enhance operational efficiency.
- Collaborate with stakeholders to align projects with business goals.
10. Cybersecurity Assurance Specialist
Department: Information Technology
Reporting To: Cybersecurity Assurance Senior Manager
Position Overview:
This role involves ensuring that NCBA Bank’s cybersecurity measures are effective, compliant, and aligned with best practices to safeguard digital assets.
Key Responsibilities:
- Conduct security audits and assessments to identify vulnerabilities.
- Develop and enforce cybersecurity policies and protocols.
- Monitor security incidents and coordinate incident response efforts.
- Collaborate with IT teams to implement security improvements.
- Provide cybersecurity training and awareness programs to staff.
How to Apply
If you are ready to join a dynamic and forward-thinking financial institution, NCBA Bank invites you to apply for these exciting opportunities. Be part of a team that is dedicated to empowering people, creating opportunities, and transforming lives.
To apply, please submit your application via email to the specified address in each job listing. We look forward to welcoming you to the NCBA family.
Good luck with your application!
