CIC Group Hiring Branch Tender Documentation Officer – Nairobi

by Lozano R

PURPOSE:

Reporting to the Director, Branch & Distribution, the position holder will be responsible for evaluating, pricing, and setting terms for risk proposals to achieve desirable loss ratio and profitability. The role involves underwriting General Business in a commercially sound manner while ensuring operational efficiency and effectiveness.

PRIMARY RESPONSIBILITIES:

  • Coordinate the preparation and submission of bids, tenders, and proposals in response to client requirements (both physical and online submissions)
  • Requesting correct bid bond & performance security amounts from the bank
  • Returning bonds for cancellation in cases where tender was unsuccessful.
  • Sending of Authorization Letters, Forwarding Letters and Broker’s statutory requirements
  • Delivery of direct client tenders, handling of customer calls, walk in clients enquires, follow-up on bid & performance bonds/ securities.
  • Tender Business Reporting – Participating in tender opening and advising sales team on outcomes and areas of improvements and updating of the Tender Log Outcome
  • Prepare and maintain tender reports and a tender log tracker (monthly performance reports on tender achievements).
  • Put in place mechanisms to build and sustain good relations with clients and intermediaries.
  • Support the business development and retention teams in executing sales strategies to achieve revenue targets.
  • Collaborate with internal stakeholders, including underwriters, actuaries, and legal teams, to ensure bid submissions meet regulatory and company standards.
  • Respond to all incoming calls, letters, emails from clients/brokers within set TAT’s and attend to walk in clients promptly and professionally. Ensure all issues complaints are promptly and pro-actively resolved.
  • Provide monthly intelligence reports on prevailing market rates and terms.
  • Ensure all CIC Group and subsidiary renewable tender documents remain current and up to date.

Key Skills, Knowledge, Experience and Behavioural Competencies

Academic and Professional Requirements

  • Degree in business or related field.
  • Progress towards CII or IIK is an advantage
  • Proficiency in MS Office and other applications.

Experience Required:

  • 1 year minimum experience in similar role
  • Exposure to procurement processes is a plus.

Special Position Requirements (Optional section: any travel, security, hazard or related special conditions which apply to the position)

·         The role holder may be required to travel to distant branches or wherever the Company has any interest.

·         Role holder may be required to work extended working hours to ensure jobs are completed on schedule and to specification.

If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, strictly apply through: https://careers.cicinsurancegroup.com/ clearly indicating the position being applied for.

The application should reach us by close of business on 14th March, 2025. Please note only short-listed candidates will be contacted. If you do not hear from us by 30th April, 2025 consider your application unsuccessful.

N/B: This job advert is open to both internal and external candidates.

Apply Now

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