Co-operative Bank Group is a leading financial institution committed to offering innovative banking solutions and excellent customer service. We pride ourselves on fostering a culture of professionalism, integrity, and continuous improvement. As part of our strategic growth, we are looking for highly skilled, dedicated, and forward-thinking individuals to join our team.
We are currently hiring for the following positions:
1. Enterprise Business Analyst
Job Description:
As an Enterprise Business Analyst, you will play a crucial role in analyzing business processes and identifying opportunities for efficiency and growth. Your key responsibilities will include:
- Conducting in-depth analysis of business operations to identify challenges and propose solutions.
- Collaborating with various departments to gather requirements and develop strategies to improve business functions.
- Assisting in the design and implementation of new systems and processes to enhance efficiency.
- Generating reports and insights to support decision-making by senior management.
- Monitoring industry trends and recommending best practices for business improvement.
- Providing technical and business support for enterprise-wide projects.
2. Digital & E-Channels Support Officer
Job Description:
As a Digital & E-Channels Support Officer, you will be responsible for ensuring the smooth operation of digital banking platforms and electronic channels. Your responsibilities will include:
- Monitoring and maintaining the bank’s digital banking platforms, including internet and mobile banking services.
- Providing support to customers and internal teams on digital banking issues.
- Collaborating with IT and business teams to enhance digital service offerings.
- Ensuring security and compliance standards are met for digital transactions.
- Troubleshooting and resolving system errors affecting e-channels.
- Conducting user training and awareness sessions on digital banking solutions.
3. Product Manager – Cash Management Sales
Job Description:
As a Product Manager in Cash Management Sales, you will drive the development and growth of cash management solutions for the bank’s customers. Your key responsibilities will include:
- Developing and implementing strategies to enhance cash management product offerings.
- Identifying market opportunities and customer needs to drive product innovation.
- Managing relationships with corporate clients and advising them on cash management solutions.
- Coordinating with internal teams to develop and refine cash management services.
- Conducting competitor analysis and benchmarking to ensure competitive product positioning.
- Ensuring compliance with regulatory requirements in cash management services.
4. Marketing Officer (REF: CBI/MAO/02/25)
Job Description:
As a Marketing Officer, you will be responsible for developing and executing marketing strategies to enhance the bank’s brand and market presence. Your duties will include:
- Creating and implementing marketing campaigns to drive brand awareness and customer acquisition.
- Conducting market research to identify trends and customer needs.
- Coordinating with internal teams and external agencies for marketing initiatives.
- Managing digital marketing efforts, including social media, email marketing, and website content.
- Developing promotional materials and communication strategies for new and existing products.
- Analyzing marketing campaign performance and reporting on key metrics.
5. ICT Officer (ICTO/03/25)
Job Description:
As an ICT Officer, you will be responsible for supporting and maintaining the bank’s IT infrastructure. Your key responsibilities will include:
- Ensuring the smooth operation of IT systems, networks, and databases.
- Troubleshooting technical issues and providing IT support to bank employees.
- Assisting in the implementation and maintenance of cybersecurity measures.
- Managing software and hardware installations, updates, and upgrades.
- Collaborating with external vendors for IT solutions and services.
- Documenting IT processes and ensuring compliance with regulatory requirements.
6. Human Capital and Administration Manager (REF: CBI/HCM/03/25)
Job Description:
As the Human Capital and Administration Manager, you will oversee human resource functions and administrative operations to ensure a productive work environment. Your responsibilities will include:
- Developing and implementing HR policies and procedures.
- Managing recruitment, employee onboarding, and performance appraisal processes.
- Overseeing training and development programs for staff.
- Handling employee relations and conflict resolution.
- Managing payroll, benefits, and compensation programs.
- Ensuring compliance with labor laws and internal HR policies.
- Supervising office administration functions, including facilities management.
7. Credit Manager (REF: CBI/CM/03/25)
Job Description:
As a Credit Manager, you will be responsible for assessing credit risk and ensuring sound credit policies are followed. Your key responsibilities will include:
- Analyzing and evaluating loan applications and creditworthiness of customers.
- Developing credit policies and procedures to minimize risk.
- Monitoring loan portfolios and ensuring compliance with lending regulations.
- Collaborating with relationship managers to structure credit solutions for clients.
- Managing credit approval processes and ensuring timely loan disbursements.
- Reviewing and improving credit risk assessment models and frameworks.
8. General Manager – Finance and Banking (REF: CBI/GM/03/25)
Job Description:
As the General Manager – Finance and Banking, you will be responsible for overseeing financial planning, banking operations, and strategic financial management. Your responsibilities will include:
- Managing financial planning, budgeting, and forecasting processes.
- Overseeing banking operations, ensuring efficiency and compliance.
- Developing financial policies and strategies to drive growth and profitability.
- Monitoring financial performance and reporting to executive management.
- Leading financial risk management and ensuring regulatory compliance.
- Supervising teams responsible for accounting, treasury, and financial reporting.
9. Chief Executive Officer (REF: CBI/CEO/03/25)
Job Description:
As the Chief Executive Officer, you will lead the bank’s strategic direction, ensuring business growth and sustainability. Your key responsibilities will include:
- Providing strategic leadership and vision for the bank’s growth.
- Overseeing all business operations and ensuring financial performance.
- Building strong relationships with stakeholders, including regulators and investors.
- Leading innovation and digital transformation initiatives.
- Ensuring compliance with legal and regulatory requirements.
- Driving operational excellence and organizational efficiency.
10. Senior ICT Officer (REF: CBI/ICT/02/25)
Job Description:
As a Senior ICT Officer, you will oversee advanced IT operations and ensure the smooth running of banking technology systems. Your responsibilities will include:
- Managing IT projects and overseeing system development.
- Ensuring the security and integrity of banking systems and customer data.
- Providing technical leadership in system upgrades and digital transformation.
- Collaborating with departments to optimize IT solutions for business needs.
- Conducting IT audits and ensuring regulatory compliance in ICT operations.
- Mentoring junior IT staff and fostering a culture of technological innovation.
Why Join Co-operative Bank Group?
- Be part of a prestigious financial institution with a reputation for excellence.
- Work in a collaborative environment that values professional growth.
- Enjoy career development opportunities and competitive compensation packages.
- Contribute to financial inclusion and economic growth through impactful banking solutions.
How to Apply
Interested candidates are encouraged to submit their applications via email to [Insert Email Here]. Ensure that your application includes an updated CV and a cover letter specifying the position you are applying for.
We look forward to welcoming talented individuals to our team!
