Digital Credit Products Analyst – Faulu MFB
Lets Write Africa’s Story Together!
Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
Job Description
Reporting to the Senior Manger Credit Analysis, the Digital Credit Products Analyst is responsible for bridging the gap between business needs and technological solutions, ensuring the seamless integration and functionality of the digital credit products and book quality.
In collaboration with product managers and technical teams he/she is responsible for the design and implementation of digital credit product features across the Bank. He or she conducts market analysis to continuously identify the customers’ needs and advises the Bank on the best digital credit products to meet the changing customer needs and stay competitive.
They ensure that all digital credit products comply with regulatory requirements and internal policies. The job holder should have a strong understanding and background of digital financial services, and emerging technological trends in the industry. An understanding of scorecard developments and calibrations and digital limits allocation for clients
KEY MEASURABLE GOALS
- Digital Products development.
- Digital Products Monitoring and performance review
- Scorecard Monitoring
- Quality of digital Credit facilities (PAR)
- Digital credit products reporting.
- Customer complaints resolutions for Digital Credit products.
- Product Development and Collaboration: Collaborate with product managers and technical teams to design, develop, and implement new digital credit products and features, ensuring smooth integration and optimization.
- Credit Scorecard Management: Support the development, refinement, and review of credit application scorecards, ensuring accuracy and effectiveness, and analyse the impact of scorecard changes on product performance and risk management.
- Growth -Design and develop Credit Limits allocation for new customers and limit enhancement framework for existing customers
- RFO -Develop Income and expenditure review for Digital products.
- Fraud -Review customer trends and responsible for identifying and reporting potential and actual frauds on digital credit platforms including suspicious transactions.
- Market Research and Analysis: Conduct market research to identify customer needs, competitive landscape, and emerging trends, and analyse product performance data to derive insights and identify areas for improvement.
- Performance Tracking and Reporting: Develop and maintain dashboards and reports to track key performance indicators (KPIs) and continuously evaluate and optimize digital credit products based on data-driven insights and customer feedback.
- Partnerships– Managing external partnership such as Credit Bureaus, BB partners such as Solve and knowledge/Resource sharing, creating a supportive team environment to deliver results for the bank
- Regulatory Compliance and Risk Mitigation: Ensure all digital credit products comply with regulatory requirements and internal policies and assist in identifying and mitigating risks associated with these products.
- A bachelor’s degree in information technology, Computer Science, Statistics, Data Analysis or related quantitative field.
- Professional certification in credit/lending
- Conversant with emerging technologies and new digital business model.
Additional Qualification
Artificial intelligence tools and programming Languages such as python.
Competencies Required
Technical
- Computer Literacy
- Budgeting skills
- Knowledge on industry regulations
Functional
- Banking laws and regulations
- Strategic Planning
- Ability to drive change
- Project Management
- Governance – knowledge and ability to ensure good governance practices in assigned Department
- Analytical –highly analytical and ability to challenge status quo based on quantitative facts and impacts
- Cost benefit analysis
- Stakeholder Management
- Report writing-ability to develop reports
- Behavioral
- Leadership and management-
- Professionalism
- Integrity and honesty
- Building consensus and influencing
- Resilience
- Emotional Intelligence
Performs routine administrative duties such as drafting correspondences, scheduling appointments, organising and maintaining data, as well as assisting internal and external stakeholders
Responsibilities
Administration
Produce, update, and provide best practice support on complex Microsoft documents, databases, and other departmental systems, advising colleagues as needed and using expertise to help improve processes.
Correspondence
Prepare tailored letters, emails, and more complex reports and agendas and minutes of meetings for approval by a board-level executive.
Data Collection and Analysis
Collate and analyze data using preset tools, methods, and formats. Involves working independently.
Insights and Reporting
Contribute to the preparation of various data and analytics reports.
Document Preparation
Organize and prepare complex documents using a variety of applications for technology devices, such as standard office software. Also responsible for gathering and summarizing data for special reports.
Business Meetings/Events Arrangement
Arrange venues, equipment, catering, accommodations, and travel for participants arriving from various locations to ensure the smooth running of medium-scale events.
Work Scheduling and Allocation
Assign short-term work schedules to a team of subordinates in order to achieve expectations while following established timelines.
Operational Compliance
Identify, within the team, instances of noncompliance with the organization’s policies and procedures and/or relevant regulatory codes and codes of conduct, reporting these instances and escalating issues as appropriate.
Procurement
Achieve specific procurement goals or provide support to others while following established procurement systems and protocols.
Budgeting
Track budgets and report variances to more senior colleagues.
Personal Capability Building
Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.
Skills
Accounting, Action Planning, AI Concepts, Analytical Thinking, Budget Management, Calendar Coordination, Computer Literacy, Credit Products, Data Analysis, Data Analytics, Database Reporting, Data Compilation, Data Interpretations, Digital Literacy, Digital Products, Executing Plans, Management Reporting, Numerical Aptitude, Oral Communications, Regulatory Compliance, Report Review
