Job Description
Primary Purpose
This position is responsible for ensuring safety and security in the hostels and adhering to policies regarding hostel residency.
Principal Responsibilities.
- Responsible for enforcing policy regulations relating to visiting hours to ensure strict adherence to timekeeping.
- Responsible for safety and security in the hostels and protection of students by ensuring safety standards are upheld.
- Handle all emergency cases during service hours and report them to the housekeeping lead or security in charge, obtaining the help needed.
- Recommend changes in the hostel operating procedures and equipment to reflect better security or protective methods.
- Handle students’ issues when concerns are raised within the hostels.
- Report any unusual events or misconduct within the students or staff to the Housekeeping Lead for necessary measures.
- Patrol and ensure running water is turned off, misplaced, or property requiring maintenance and repairs is attended to.
- Ensures all security lights are in proper working condition and report on those that require repairs or replacement.
- Perform any other reasonable requests as assigned by the supervisor.
Qualifications
Education, knowledge and experience
- Diploma in institutional management/housekeeping or equivalent.
- At least 3 year of experience in the Hospitality industry.
- Knowledge of the operations of a university will be an added advantage.
Skills and Competencies
- Must have basic housekeeping skills.
- Knowledge of safety and sanitation regulations
- Knowledge of intermediate clerical, operational or customer service skills acquired through education, experience or on-the-job training.
- Excellent interpersonal and customer care skills.
- Good verbal and written communication skills.
- Must be result-oriented, self-driven, articulate, and proactive.
- Must have the ability to make quick and sound decisions.
- Accommodative and adaptive to new changes and regulations.
- Flexible and able to handle multiple concurrent tasks, work with speed and under pressure.
- Ability to work independently as well as part of a team.
- Ability to prioritize workload and work with minimal supervision
- Quick learner willing to go the extra mile
Additional Information
Your application should include a cover letter detailing why you are the best fit for this position and your CV with relevant skills and experience. The closing date will be Thursday, 20th March 2025.
All Amref International University open vacancies are published on our website under the Vacancies page and on our official social media pages. Kindly note that official emails from AmIU will arrive from an @amref.ac.ke or @amref.org address.
Amref International University is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff to share this commitment. Amref International University is dedicated to diversity and is an equal-opportunity employer with a non-smoking environment policy.
