Exciting Career Opportunity at DHL Supply Chain Kenya: Join the World’s Leading Logistics Company
Posted: April 23, 2025 | Location: Nairobi, Kenya | Job Type: Full-time, Permanent | Travel: Less than 25%
Introduction
Deutsche Post DHL Group, the global leader in logistics and mail services, continues to transform the way the world connects and does business. Operating in over 220 countries and territories, DHL is recognized for pioneering logistics solutions that shape global trade. At the heart of our success is our commitment to service excellence, quality, innovation, and sustainability. Now, DHL Supply Chain Kenya is calling on ambitious, dynamic professionals to join our expanding team as we seek to fortify our presence in East Africa.
We are currently hiring for the role of:
Senior Manager: Business Development – East Africa
Reference: AV-255000
Location: Nairobi, Nairobi Municipality, Kenya
Division: DHL Supply Chain Kenya Limited
Job Level: Professionals
Type: Full-time | Permanent
Travel Required: Less than 25%
About the Role
As the Senior Manager: Business Development – East Africa, you will play a pivotal role in implementing business development strategies that grow our market share, drive revenue, and solidify DHL’s position as the market leader in logistics across the East African region. This role is ideal for a high-performing and visionary professional who thrives in a fast-paced, customer-centric environment and is passionate about identifying and closing new business opportunities.
Key Responsibilities
Strategic Business Development
- Design and execute business development plans in line with regional business strategy and financial goals.
- Deliver strategic projects that promote DHL’s brand visibility and growth across East Africa.
- Conduct in-depth market and feasibility studies to evaluate new opportunities and customer segments.
Client Acquisition and Relationship Management
- Source and qualify new business prospects through research and marketing initiatives.
- Initiate and develop high-level relationships with potential key accounts, including senior decision-makers.
- Maintain and grow a healthy sales pipeline through effective lead generation and nurturing.
- Prepare comprehensive proposals and lead negotiations to successful deal closures.
Customer Engagement and Account Management
- Conduct pre-proposal visits to understand client needs and tailor solutions.
- Partner with internal teams to deliver client-centric solutions that drive customer satisfaction and retention.
- Continuously seek innovative ways to add value to customer engagements.
Team Leadership and Cross-functional Collaboration
- Work closely with regional and local management to align strategies and ensure service excellence.
- Guide and mentor junior team members, sharing expertise and providing support on complex projects.
- Coordinate with inside sales teams and product management for seamless customer solutions.
Market Intelligence and Strategic Input
- Stay abreast of industry trends, competitive activity, and economic factors impacting logistics and supply chain operations.
- Provide market feedback and insights that inform business planning and strategy refinement.
- Collaborate with key internal and external stakeholders to shape go-to-market strategies.
Functional Competencies & Skills
- Business Development & Sales Strategy
- Account Management & Client Relationship Building
- Contract Negotiation & Proposal Development
- Cross-selling and Value-based Selling
- CRM Tools (including Salesforce)
- Project & Stakeholder Management
- Analytical Thinking & Market Research
- Presentation & Storytelling
- Change Management & Innovation
- Entrepreneurship & Customer Orientation
Stakeholder Engagement
- Influence key decision-makers and external partners to embrace DHL’s solutions.
- Build and sustain high-trust relationships across departments, external vendors, and executive-level stakeholders.
- Represent DHL in professional forums, trade shows, and industry events to promote the brand.
Leadership & Management Responsibility
- Operate as an individual contributor with leadership responsibilities over strategic processes and initiatives.
- May manage up to two direct reports.
- Provide coaching and delegate responsibilities to lower-level professionals.
- Ensure optimal team performance through motivation, support, and development planning.
DHL Core Competencies
- Strong analytical and problem-solving capabilities
- Effective communication and strategic thinking
- Results-oriented and quality-driven mindset
- Continuous improvement advocate
- Proven ability to inspire, coach, and lead
- Self-motivated with a strong sense of ownership
- Commitment to personal growth and learning
Language Requirement
- English: Fluent in both verbal and written communication
Why Join DHL?
At DHL, we offer more than just a job. We offer a platform to transform your career and influence how global trade connects communities. You’ll work in a diverse, inclusive environment that values every employee’s input and encourages continuous professional development. Whether you’re driving innovation, shaping new markets, or managing high-stakes client relationships, your impact will be felt across the globe.
How to Apply
Ready to accelerate your career with a global industry leader? We invite you to take the next step and
Apply Now
