Kenya
Job Description
Brief Description
Reporting to the CRM Operations & Order Management SRE Lead, the position holder will provide support and maintenance of CVM platform and ecosystem. This role will be responsible for monitoring the CVM ecosystem to ensure availability including performance tuning, bug fixing, system patching, and change deployments (DevOps).
Responsibilities
Key Responsibilities
- Monitoring, troubleshooting, configuration and deployment of services in production.
- Actively participate in defining strategy, roadmaps and architecture design for the CVM Platforms.
- Optimize and streamline logging and alerting, automate daily operations and optimize server processing capabilities.
- Be a gatekeeper of all deployments made to production environment, ensuring minimum quality requirements are met before allowing the same to production.
- Enhance processes and DevOps to improve delivery and increase efficiency by focusing on continuous improvement.
- Embrace a DevSecOps culture by ensuring all developed products and Services are gracefully handed to operations for support.
- Load-balance traffic across different available clusters during deployment for continuous service availability across the organization.
- Develop and continuously update a knowledge base of best practice for CVM products and Services.
- Collaborate with both Technical and Business teams to ensure seamless deployment of products.
- Uphold the company code of conduct, policies and procedures, ensuring integrity and accountability in every aspect of your work.
- All employees have a responsibility to adhere to safety, health, and wellbeing policies, guidelines and procedures in all actions and decisions.
Qualifications
Qualifications
- BSc. Degree in Telecommunication Engineering/Electrical & Electronics engineering/Computer Science/IT.
- 2 years’ experience in a busy IT environment or Software Engineering with good knowledge backend programming languages such as Java, Python, Go and or their associated frameworks
- Software Engineering methodologies including Agile-oriented development.
- Proficiency in networking protocols – TCP/IP, DNS and load balancing.
- Working knowledge in Unix systems, Kubernetes and Databases – Oracle, MySQL or POSTGRESS.
- Working knowledge of security encryption solutions – SSL, firewalls, VPN, IPsec
- Strong experience in programming/scripting language(s) – Python, Perl , Shell or equivalent.
- 3rd Party RESTful API integration, PHP, MySQL, SQL server, web service working knowledge preferred.
How to Apply
If you feel that you are up to the challenge and possess the necessary qualification and experience, kindly proceed to update your candidate profile on the recruitment portal and then Click on the apply button. Remember to attach your resume.
About Us
We are the leading telecommunication company in East Africa. Our purpose is to transform lives by connecting people to people, people to opportunities and people to information.
We keep over 42 million customers connected and play a critical role in the society, supporting over one million jobs both directly and indirectly while our total economic value was estimated at KES 362 Billion ($ 3.2 billion) for the 12 months through March 2021. We are listed on the Nairobi Securities Exchange (NSE) and with annual revenues of close to KES 298 Billion ($2.5 billion) as at March 2022.
We were founded in 1997 as a fully owned subsidiary of Telkom Kenya before a 40 percent acquisition by Vodafone Group PLC in May 2000, and a public offering of 25 percent shares through the NSE in 2008. Under the management of Vodafone Group PLC, we welcomed Michael Joseph, as our first CEO, a few months later in July of 2000. He led the company’s growth to accommodate 16.71 million subscribers from the previous 20,000, largely owing to innovative products like M-PESA in 2007.
