At Old Mutual, we believe in the power of people to shape Africa’s success story. With our deep roots and an unwavering commitment to building a better future, we continuously seek to partner with talented individuals who share our passion for excellence, innovation, and ethical leadership.
As part of our drive to create a meaningful impact in the financial services sector, we are currently recruiting for two exciting roles within our Nairobi office: Compliance Officer and Administrative Support. If you’re ready to be part of a transformative organization with a strong presence in Africa and a legacy of trust, this is your opportunity.
Position 1: Compliance Officer
Location: Nairobi
Job Type: Full-Time
Job Requisition ID: JR-66392
Date Posted: Posted Yesterday
Application Deadline: 29 May 2025, 23:59
Role Overview
Reporting to the Compliance Manager, the Compliance Officer will be instrumental in implementing the Bank’s Compliance programs. This includes identifying, assessing, and prioritizing key compliance risks, providing risk mitigation advice, and ensuring alignment with the Bank’s zero-tolerance policy towards non-compliance.
This role plays a critical part in reviewing and monitoring emerging compliance risks and regulations, updating internal policies, and promoting a culture of compliance across the organization. The successful candidate will conduct compliance assessments, support training, and provide compliance risk input during product and process innovations.
Key Responsibilities
- Review department policies and procedures for compliance with current regulations and group standards.
- Analyze Bank policies and highlight gaps with recommended compliance improvements.
- Oversee the attestation and adoption of the Group Regulatory Compliance Policy and the Risk Management and Compliance Program (RMCP).
- Advise and assist business units in aligning policies and procedures with applicable regulations.
- Facilitate compliance training and awareness initiatives across departments.
- Design and refine compliance checklists and snap check templates for high-risk areas.
- Perform compliance assessments on regulatory requirements, internal policies, and procedures.
- Conduct risk assessments for new products, services, system implementations, and process changes.
- Monitor new regulatory developments (local, regional, and global), assess their impact, and ensure timely updates to the regulatory universe.
- Collaborate with management to develop and track action plans for regulatory compliance.
- Compile and submit compliance reports to aid informed decision-making by leadership.
- Monitor the implementation of actions resulting from audit and assurance reviews.
- Enforce the board-approved policies on Know Your Customer (KYC), Anti-Money Laundering (AML), Combating the Financing of Terrorism (CFT), and Customer Protection Framework (CPF).
- Assist in group-related compliance projects and policy implementation.
Experience and Skills Required
- A minimum of 4 years’ experience in a bank or financial institution.
- At least 2 years’ experience in a compliance or audit-related function.
- Strong understanding of regulatory compliance matters, compliance risk management, and banking operations.
- Familiarity with data protection, AML, CFT, and CPF-related laws and regulations is desirable.
- Excellent interpersonal and communication skills.
- Strong analytical and problem-solving capabilities.
- High attention to detail with a consistent record of meeting deadlines.
- Ability to work independently and manage projects effectively.
Education
- Bachelor’s degree in a business-related field.
Desirable Certifications
- Certification in Compliance Risk Management
- ACAMS (Association of Certified Anti-Money Laundering Specialists)
Position 2: Administrative Support Officer
Location: Nairobi
Job Type: Full-Time
Application Deadline: 29 May 2025, 23:59
Role Overview
This role is pivotal in providing administrative and operational support to internal teams, helping maintain an efficient work environment and supporting smooth departmental functioning. The Administrative Support Officer will undertake a variety of administrative tasks such as managing schedules, preparing documents and reports, organizing meetings, and maintaining data systems.
This is a great opportunity for an individual who thrives on organization, multitasking, and is keen to work in a structured, fast-paced environment.
Key Responsibilities
- Perform general administrative duties, including scheduling meetings, drafting correspondence, and maintaining organized records.
- Provide support in preparing Microsoft documents, managing departmental databases, and ensuring document quality.
- Arrange appointments and travel logistics, ensuring that senior colleagues utilize their time efficiently.
- Draft routine letters, meeting minutes, and reports, ensuring accuracy and clarity before final approval.
- Create moderately complex documents and consolidate data for reports using various applications and systems.
- Design and manage personal monthly schedules and delegate tasks as needed to meet operational timelines.
- Collect data from standard sources to generate accurate departmental and management reports.
- Monitor and analyze financial and operational data using budgeting tools and protocols.
- Support procurement functions by following established guidelines for purchases and vendor coordination.
- Ensure all activities comply with internal policies, regulatory standards, and codes of conduct.
- Proactively participate in both formal and informal training sessions to build technical and process-related capabilities.
Skills and Competencies
- Proficiency in Microsoft Office and other standard software tools.
- Strong ability to coordinate calendars and meetings.
- Solid understanding of budget management and report preparation.
- Effective written and verbal communication skills.
- Capable of interpreting data and generating meaningful insights.
- High attention to detail, numerical aptitude, and analytical mindset.
- Able to manage complexity, plan ahead, and drive results efficiently.
- Technologically adept with a continuous improvement mindset.
Competency Areas
- Directs Work
- Drives Results
- Ensures Accountability
- Manages Complexity
- Optimizes Work Processes
- Plans and Aligns
- Tech Savvy
Education
- NQF Level 2 & NQF Level 3 – Below school leaving
Why Join Old Mutual?
Old Mutual is more than just a financial institution. We are a pan-African organization that believes in empowering individuals, communities, and businesses to thrive. When you join our team, you become part of a legacy of innovation, inclusion, and integrity. We provide a nurturing work environment, opportunities for professional growth, and the chance to make a tangible impact in society.
Our people are our greatest strength. We are committed to diversity and are proud of our workforce that reflects the richness of Africa. With us, your voice is heard, your ideas are valued, and your contributions help shape the future.
How to Apply
If you’re passionate about compliance or administration and ready to contribute to a purpose-driven organization, we encourage you to apply today.
