Exciting Career Opportunities at Avenue Healthcare – Join Our Team Today!
Avenue Healthcare, one of Kenya’s leading private healthcare groups, is committed to providing high-quality and affordable medical services across the country. With a focus on excellence, innovation, and patient-centered care, we are expanding our operations and looking for dynamic, motivated, and qualified individuals to join our growing team. We are currently hiring for several positions across various locations, both in permanent and contract capacities.
Whether you’re experienced in clinical support, customer service, operations, or emergency response, Avenue Healthcare offers an empowering and rewarding work environment. Explore our current vacancies and take the next step in your career journey with us.
1. ERF0161 | Driver – EMT
Location: Thika Hospital
Type: Permanent
Department: Operations
Application Deadline: 10th June 2025
Job Description:
- Drive ambulance and other assigned hospital vehicles to transport patients, supplies, and medical personnel as needed.
- Provide basic emergency medical care and life support services to sick or injured patients during pre-hospital transport.
- Maintain vehicle cleanliness, fuel levels, and readiness for immediate dispatch.
- Ensure timely and safe patient transfers in accordance with hospital policies and road safety regulations.
- Perform routine vehicle checks and report maintenance issues promptly.
- Assist medical personnel during patient loading, unloading, and stabilization.
2. ERF0162 | Claims Assurance Officer
Location: Embakasi, Garden City, Green Span, Junction, Kakamega, Town
Type: Permanent
Department: Client Services
Application Deadline: 12th June 2025
Job Description:
- Review submitted insurance claims to ensure accuracy, completeness, and compliance with policy guidelines.
- Liaise with clinical staff and insurance providers to resolve discrepancies and facilitate timely processing.
- Monitor claim rejection trends and proactively identify root causes.
- Validate treatment documentation, tariffs, and pre-authorization requirements.
- Compile regular assurance reports for management use and audit preparation.
- Support in the continuous improvement of claims processing systems and procedures.
3. ERF0163 | Claims Assurance Assistant
Location: Buruburu, Eldoret, Embakasi, Garden City, Green Span, Junction, Kakamega, Kikuyu, Kisumu, Langata, Mombasa, Nakuru, Ongata Rongai, Town
Type: Permanent
Department: Client Services
Application Deadline: 12th June 2025
Job Description:
- Assist in verifying and processing claims submitted by various branches and facilities.
- Perform basic quality checks to identify errors or missing documentation.
- Support the Claims Assurance Officer in compiling reports and managing follow-up requests.
- Liaise with branches to obtain clarification on specific claims.
- Maintain organized claim filing systems (physical and electronic) for easy retrieval and audit purposes.
- Participate in departmental training and process improvement initiatives.
4. ERF0164 | Receptionist
Location: Buruburu, Eldoret, Kikuyu, Langata, Ongata Rongai
Type: Contract
Department: Client Services
Application Deadline: 12th June 2025
Job Description:
- Serve as the first point of contact for patients and visitors at the healthcare facility.
- Manage front desk operations, including check-ins, registration, and appointment scheduling.
- Handle phone inquiries and redirect calls to the appropriate departments.
- Provide accurate information on hospital services and procedures.
- Ensure a clean and welcoming reception area at all times.
- Support the administrative team with clerical duties such as data entry and document handling.
5. ERF0165 | Receptionist
Location: Garden City, Green Span, Junction
Type: Permanent
Department: Client Services
Application Deadline: 12th June 2025
Job Description:
- Welcome patients and visitors with professionalism and warmth.
- Facilitate efficient patient flow by managing check-in and check-out processes.
- Coordinate with medical personnel to confirm appointments and service availability.
- Collect patient information and ensure accurate data entry into hospital systems.
- Address client queries and concerns or escalate where necessary.
- Maintain confidentiality and uphold customer service standards.
