2
Luxury & Lifestyle
Job Description
Reporting to the Cluster Chief Engineer, responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional, friendly and engaging service.
- Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
- Able to maintain financial checkbook and accurately close month end.
- Handle Guest concerns and react quickly, logging and notifying the proper areas.
- Maintain inventory/attic stock.
- Coordinate with royal services for closing of Job orders.
- Actively participate in daily briefing and department meetings.
- Ensure staff is informed daily about priorities in their section.
- Follow departmental policies and procedures.
- Report necessary maintenance items.
- Follow all safety and sanitation policies.
- Other duties as assigned.
Qualifications
- Diploma in Electrical/Mechanical/Civil Engineering’ or any other technical Engineering field.
- Minimum 1 year experience in a clerical capacity in a hotel Engineering environment.
- Experience with Hotel Property Management System would be beneficial.
- Strong organizational and communication skills.
- Able to convey information and ideas clearly.
- Ability to evaluate and select among alternative courses of action quickly and accurately.
- Work well in stressful, high-pressure situations.
- Effectively listening, understanding and clarifying the concerns and issues raised by coworkers and guests.
- Must be able to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work well with limited supervision.
Additional Information
Physical Aspects of Position (include but are not limited to):
- Constant standing and walking throughout shift
- Frequent standing and walking throughout shift
- Occasional lifting and carrying up to 30 lbs
- Occasional kneeling, pushing, pulling, lifting
- Occasional ascending or descending ladders, stairs and ramps
