CBS Product development Engineer
Kenya
Trending
Job Description
Reporting to the CCS and Billing Lead- Revenue Management,the position holder will work with the Revenue management; product development team to design, configure and deploy new products and services. He/ She will be expected to guarantee quality through proper configurations, user acceptance testing and advice on improvements on customer experience and journey. He /She will also carry out Operational activities to support the platform and the customer needs.
Detailed Description
Overall, the product development engineer will be charged with:
Health and Safety- Uphold the company code of conduct, policies and procedures, ensuring integrity and accountability in every aspect of your work. All employees have a responsibility to adhere to safety, health, and wellbeing policies, guidelines and procedures in all actions and decisions
- Participate in Product development life cycle activities while achieving faster time to market.
- Translate business and customer requirements into technology requirements to meet current and future business needs.
- Operation and Maintenance Activities
- Reviews and contribute to the test cases, based on the services in scope.
- Research, review and recommend emerging technologies and innovative customer solutions and liaise with stakeholders for technology adoption.
- Participate in quality assurance through execution of Unit testing, SITs and supporting the UATS of new products & services.
- Ensuring quality and accuracy and that all customer related issues have been addressed.
- Deep understanding of customer operations.
- Passion to work with the team members.
- Automation and Digitization of processes.
Job Requirements
- A degree in IT, computer science, Telecommunication or Electrical Engineering
- 3 years working experience relevant to the role
- Strong Linux/Unix skills,
- Strong database skills including MySQL, PostgreSQL.
- Software development skills; Java or python programming
- Strong analytical and problem-solving abilities.
- Excellent verbal and written communication skills.
- Team player.
- Organized and detail oriented.
- Experience of Huawei Convergent Billing System (CBS) will be an added advantage.
- Knowledge of GSM technologies
- Knowledge of Machine learning, Robotic Process Automation and Cloud technologies will be an added advantage.
- System analysis and design is an added advantage
