Job Description
Reporting to the Head of PR & Corporate Communications, this position is responsible for the development and execution of PR plans and strategies with effective delivery of internal and external communication programs to improve the public image of the company.
The role requires a keen interest in new media with good writing and research skills, well-organized, confident and excellent communication skills. The goal is to facilitate support in the smooth running of daily operations and success of PR efforts.
Key Responsibilities
- Uphold the company code of conduct, policies and procedures, ensuring integrity and accountability in every aspect of your work.
- All employees have a responsibility to adhere to safety, health, and wellbeing policies, guidelines and procedures in all actions and decisions.
- Responsible for ideation, development and execution of strategies align business communications with the immerging trends and shifts to digital and new media.
- Responsible for ensuring the development and implementation of effective communication strategies for several divisions and departments including but not limited to; Consumer Business Unit, Channels, Assets & Sponsorships, and the M-Pesa and Safaricom Foundations.
- Provide expert internal and external communications counsel to the team’s leaders.
- Generate positive press coverage around news, events, activities, issues, developments & personalities.
- Contribute to ensuring that Safaricom is perceived positively across all major stakeholders & constituencies.
- Leading press engagement strategy for the company and develop & maintain personal relationships with key media influencers.Manage relationship with and output of PR agencies.
Core competencies, knowledge and experience
Working With Others
- Consciously takes steps to make the most of every conversation/interaction
- Identifies people’s needs, interests and motivates to be able to influence the decisions they make
- Communicates simply to excite and engage people
- Pro-actively adapts own style and approach to build rapport, and work with others more effectively
- Builds and maintains strong relationships and networks
Operational Excellence
- Targets effort and resources on high-value and high impact activity
- Focuses on achieving maximum performance and driving continuous improvement
- Thinks about processes and problems cross-functionally and end-to-end
- Uses knowledge of products, technology, process, systems and policy to solve problems
Creativity and Innovation
- Finds creative ways to exploit opportunities and solve problems
- Takes risks and pushes what is possible
- Experiments with unorthodox approaches
Business Know-how
- Uses facts to make decisions that are competitively and financially robust
- Balances current and future needs
- Thinks and acts like an owner of the business
- Acts in line with legal, regulatory, professional and ethical standards
Working With Change
- Responds flexibly to changing situations
- Manages the business and people aspects of change to drive performance
Project and Programme Management
- Defines scope and deliverables in terms of time, cost, quality and business benefit
- Schedules activity and identifies resource needs, dependencies and synergies Evaluates progress, mitigates risks and addresses issues
Qualifications
- Bachelor’s degree in any field with a demonstrable interest in communications and public relations
- 5-8 years’ experience in communication or public relations
- Proven track record designing and executing successful campaigns
- Exceptional writing, verbal and editing skills
- Solid experience in new media such us Tiktok, Facebook, X, blogs, etc.
- Firm grasp of grammar and ability to develop compelling story angles
- Professional, upbeat, organized, energetic and an astute problem-solver.
- Comfortable working with a corporate CEO as they are with members of the public
- High level of integrity/Trustworthy character
- Flexibility and the ability to multi-task
How to Apply. If you feel that you are up to the challenge and possess the necessary qualification and experience, kindly proceed to create/ update your candidate profile on the recruitment portal and then Click on the apply button. Remember to attach your resume.
About Us
We are the leading telecommunication company in East Africa. Our purpose is to transform lives by connecting people to people, people to opportunities and people to information. We keep over 42 million customers connected and play a critical role in the society, supporting over one million jobs both directly and indirectly while our total economic value was estimated at KES 362 Billion ($ 3.2 billion) for the 12 months through March 2021. We are listed on the Nairobi Securities Exchange (NSE) and with annual revenues of close to KES 298 Billion ($2.5 billion) as at March 2022.
We were founded in 1997 as a fully owned subsidiary of Telkom Kenya before a 40 percent acquisition by Vodafone Group PLC in May 2000, and a public offering of 25 percent shares through the NSE in 2008. Under the management of Vodafone Group PLC, we welcomed Michael Joseph, as our first CEO, a few months later in July of 2000. He led the company’s growth to accommodate 16.71 million subscribers from the previous 20,000, largely owing to innovative products like M-PESA in 2007.
