QUALITY ASSURANCE LEAD

PURPOSE:

Reporting to the Group Head of Business Change & Transformation, the role holder will drive the quality assurance efforts within the team to ensure that all products and increments are thoroughly tested and meet high-quality standards before release. This includes strategizing, planning, and coordinating QA activities, defining testing standards, and implementing automation frameworks. The QA Lead will work closely with cross-functional teams to streamline testing processes and support the continuous delivery of high-quality software.

PRIMARY RESPONSIBILITIES:

1. Establish guidelines for product testing at various stages of development, including unit, integration, system, and acceptance testing.
2. Develop and maintain quality assurance standards, processes, and best practices to ensure consistent product quality.
3. Work with the Agile coach and product owner in the creation of a comprehensive test plans and strategies that align with project goals, timelines, and feature requirements.
4. Design, development, and execution of test scripts (manual and automated) based on requirements and acceptance criteria.
5. Lead and mentor the testing team, fostering a collaborative and high-performing team environment.
6. Facilitate communication between the testing team and other stakeholders to align on quality objectives and ensure smooth delivery.
7. Collaborate with developers, product managers, and stakeholders to understand project requirements, timelines, and resolve issues.
8. Collaborate with Agile coach, Development team and product analyst in outlining test quality metrics, test progress, and areas of improvement to stakeholders and management.
9. Drive continuous improvement in the QA process by assessing risks, identifying inefficiencies, and implementing process changes.
10. Work with stakeholders to define and implement security testing as part of the QA process where applicable.

Job Profile Sign-Off

In the performance of their respective tasks and duties, all employees are expected to conform to the following;

1. Perform quality work within deadlines, right first time with or without direct supervision.
2. Interact professionally with other employees, customers and suppliers.
3. Work effectively as a team contributor on all assignments.
4. Work independently while understanding the necessity for communicating and co-coordinating work efforts with other employees and organizations.
5. Unconditional positive regard for customers.

If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, strictly apply through: https://careers.cicinsurancegroup.com/ clearly indicating the position being applied for.

The application should reach us by close of business on 1^st July, 2025. Please note only short-listed candidates will be contacted. If you do not hear from us by 31^stJuly, 2025 consider your application unsuccessful.

N/B: This job advert is open to both internal and external candidates.

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