Unlock Your Career Potential with CIC Insurance Group Plc
Empowering Individuals. Building Futures.
Are you ready to take the next step in your professional journey? Whether you’re a recent graduate or a seasoned expert, CIC Insurance Group Plc welcomes you to explore rewarding opportunities in a supportive, collaborative environment. With our rich legacy in financial services and commitment to excellence, we provide a platform for individuals to realize their potential, grow professionally, and make a meaningful impact.
We’re currently hiring for a range of roles across various departments and locations. Join us in delivering innovative insurance solutions and financial services to individuals, families, and businesses across Kenya.
Below are our latest career opportunities:
1. Executive Assistant – Director Risk & Compliance
Location: Nairobi
Job Type: Full Time
Closing Date: July 4, 2025
Job Description:
As the Executive Assistant to the Director, Risk & Compliance, you will play a pivotal role in enhancing the effectiveness of the office by providing high-level administrative and operational support. Your role will include managing correspondence, scheduling meetings, preparing reports and presentations, and acting as the primary liaison between the director and internal/external stakeholders. Confidentiality, attention to detail, and excellent communication skills are key to success in this role.
2. Quality Assurance Lead
Location: Nairobi
Job Type: Full Time
Closing Date: July 1, 2025
Job Description:
As the Quality Assurance Lead, you will oversee and implement quality standards across CIC’s products and services. This involves evaluating operational processes, performing risk assessments, ensuring compliance with internal and regulatory quality standards, and driving process improvement initiatives. Your leadership will ensure that all outputs meet the organization’s excellence benchmarks and customer satisfaction goals.
3. Care Officer
Location: Nairobi
Job Type: Full Time
Closing Date: July 4, 2025
Job Description:
The Care Officer will serve as the primary point of contact for customer inquiries and support. The role requires providing timely and efficient resolutions, ensuring an exceptional customer experience. Responsibilities include handling calls, emails, and walk-in queries, maintaining accurate records, escalating issues when necessary, and ensuring customer feedback is incorporated into service improvements.
4. Benefits Payment Analyst
Location: Nairobi
Job Type: Full Time
Closing Date: July 1, 2025
Job Description:
The Benefits Payment Analyst is responsible for the accurate and timely processing of benefits payments. This role involves validating claims, reconciling benefit payments, maintaining detailed records, preparing analytical reports, and ensuring compliance with internal guidelines and regulatory requirements. Analytical thinking and a detail-oriented approach are essential for this role.
5. AML Officer
Location: Nairobi
Job Type: Full Time
Closing Date: July 4, 2025
Job Description:
As the Anti-Money Laundering (AML) Officer, you will be charged with implementing and monitoring CIC’s AML compliance program. Your duties include conducting investigations on suspicious activities, reporting to relevant authorities, providing AML training, reviewing transactions, and ensuring the company’s adherence to anti-money laundering laws and policies.
6. Head of Marketing and Communication
Location: Nairobi
Job Type: Full Time
Closing Date: June 30, 2025
Job Description:
The Head of Marketing and Communication will lead the strategic development and execution of marketing initiatives and communication campaigns. The role includes overseeing brand positioning, digital marketing, public relations, internal communications, and stakeholder engagement. A strong track record in brand strategy and team leadership is essential for this high-impact role.
7. Bancassurance Sales Officers – Retail Sales
Location: Multiple Locations (including but not limited to: Nairobi, Mombasa, Kisumu, Nakuru, Eldoret, Thika, Kiambu, Meru, Machakos, Embu, Nyeri, Kisii, and many more)
Job Type: Full Time
Closing Date: August 20, 2025
Job Description:
We are seeking dynamic and results-oriented Bancassurance Sales Officers to drive retail insurance sales through bank channels. The role involves prospecting new clients, offering customized insurance solutions, closing sales, and building long-term client relationships. Successful candidates will be posted in branches across various regions. Strong interpersonal skills, resilience, and a goal-driven mindset will ensure success.
