Are you a seasoned professional seeking a dynamic work environment where innovation, leadership, and customer-centric solutions drive success? A renowned financial institution in the region is inviting applications from highly motivated and results-driven individuals to fill several key roles across various departments including bancassurance, marketing and communication, product design, digital business, and technology.
This is a golden opportunity for professionals with a passion for customer experience, strategic thinking, digital transformation, and brand leadership to make a significant impact. Each role is crafted to enhance customer engagement, foster business growth, and drive digital innovation in a fast-evolving financial landscape.
Below is a detailed breakdown of the current openings and the key responsibilities associated with each position.
1. Customer Product Advisors
Department: Bancassurance & Business Development
Reports to: Regional Manager
Customer Product Advisors play a vital role in driving sales and building relationships with clients. They are the frontline representatives responsible for presenting and selling a wide array of financial products to both new and existing customers. This position demands excellent communication skills, financial product knowledge, and a high level of integrity.
Key Responsibilities:
- Promote and sell bancassurance and financial products to retail and corporate clients.
- Develop and maintain long-term relationships with clients to ensure repeat business and referrals.
- Deliver personalized financial advice and solutions that align with customer needs and financial goals.
- Act as a liaison between the organization and clients by ensuring consistent client feedback and service satisfaction.
- Stay updated on market trends, competitor activities, and new product offerings to enhance client interaction and relevance.
- Meet and exceed assigned sales targets and contribute to overall branch and regional performance.
- Prepare and submit regular reports on customer engagements, sales outcomes, and market insights to management.
This position is ideal for professionals passionate about customer service and sales, with the drive to exceed expectations in a competitive financial services environment.
2. Brand Lead
Department: Marketing & Communication
Reports to: Brand and Communication Head
The Brand Lead is responsible for shaping and executing the organization’s brand strategy. The role calls for a strategic thinker with deep experience in brand management, consumer insights, and creative campaign execution. The incumbent will play a pivotal role in building a strong, consistent, and recognizable brand presence across all channels.
Key Responsibilities:
- Develop and implement brand strategies that resonate with target audiences and align with corporate objectives.
- Oversee the creation and execution of brand campaigns, ensuring consistency across offline and digital platforms.
- Collaborate with internal teams and external partners such as creative agencies and media outlets to produce compelling brand content.
- Conduct regular brand audits to assess alignment with market positioning and corporate identity.
- Track and analyze performance metrics to optimize campaigns and increase brand visibility and impact.
- Champion internal brand culture by working with HR and internal communications to align employees with brand values.
- Ensure adherence to brand guidelines and continuously monitor the quality of all brand communications.
This role requires a visionary individual with a strong sense of storytelling and the ability to build emotional connections with diverse customer segments.
3. Solutions Architect
Department: Technology
Reports to: Solutions Architecture Manager
The Solutions Architect is tasked with leading the design and implementation of technical solutions that meet business needs while ensuring alignment with architectural standards and strategic direction. The role is ideal for professionals with a strong background in enterprise architecture, cloud computing, and software development.
Key Responsibilities:
- Translate business requirements into functional, scalable, and sustainable technology solutions.
- Design end-to-end architectures for major business initiatives and ensure seamless integration with existing systems.
- Guide development teams through architectural decisions, technical challenges, and implementation processes.
- Evaluate and recommend tools, technologies, and platforms that support long-term innovation and efficiency.
- Collaborate closely with business units, developers, and project managers to align technical delivery with strategic priorities.
- Maintain architectural documentation and enforce compliance with internal standards and external regulations.
- Identify risks associated with solutions and provide mitigation strategies.
This position demands a strategic thinker and technical expert who can bridge the gap between business needs and technological capabilities.
4. Head of Product Design
Department: Product Design
Reports to: Chief Product Officer
The Head of Product Design will lead a cross-functional team responsible for delivering innovative and user-centric digital products. This role is vital in ensuring that all products meet customer needs while reflecting the company’s brand and design principles.
Key Responsibilities:
- Define and implement a product design strategy aligned with user needs, business objectives, and market opportunities.
- Lead user research initiatives and translate insights into impactful product features and designs.
- Manage and mentor a team of UI/UX designers and researchers to achieve high-quality design outcomes.
- Collaborate with product managers, engineers, and marketing teams to shape and deliver end-to-end digital experiences.
- Establish and promote design systems and style guides to ensure consistency across digital products.
- Advocate for design thinking and user-centric design approaches throughout the organization.
- Continuously assess the usability and performance of products post-launch to inform iterative improvements.
The ideal candidate will bring a strong portfolio in digital product design, a passion for innovation, and the ability to lead and inspire creative teams.
5. Head, Lifestyle
Department: Digital Business
Reports to: Chief Commercial Officer
The Head of Lifestyle will lead the organization’s strategy for developing and growing non-financial lifestyle services and platforms. The role focuses on expanding the digital ecosystem to include everyday services such as travel, entertainment, wellness, and e-commerce.
Key Responsibilities:
- Design and execute a digital lifestyle strategy that increases user engagement and revenue through value-added services.
- Identify, evaluate, and onboard partners across industries such as travel, dining, health, retail, and events to expand the lifestyle offering.
- Create an integrated platform that offers seamless access to lifestyle services through digital and mobile channels.
- Drive innovation in product development and customer experience by leveraging data analytics and customer feedback.
- Collaborate with internal stakeholders in digital, marketing, and operations to ensure alignment and effective execution.
- Monitor market trends and competitor activities to identify new opportunities for lifestyle products and services.
- Lead and develop a high-performing team that can deliver on ambitious growth targets in the digital lifestyle space.
This role is best suited for a commercially minded digital strategist with a track record of growing platform-based services and delivering customer-centric solutions.
These exciting opportunities offer a dynamic work environment, competitive benefits, and a chance to contribute meaningfully to the transformation of financial services. Successful candidates will join a forward-thinking organization that values innovation, teamwork, and leadership in every area of its operations.
To apply for any of the above positions, please follow the respective application instructions provided in the official job advertisement.
If application is through an online portal:
