Ecosystem Lead Non-Governmental Organizations (NGO) Sector
Reporting to the Head of Ecosystem and Value Chain Banking, the Ecosystem Lead – NGO Sector is responsible for developing and executing a comprehensive ecosystem strategy targeting Non-Governmental Organizations (NGOs), international development agencies, charitable foundations, and their associated value chains.
Key Responsibilities:
Strategy Development & Execution
- Design and implement an ecosystem strategy for NGOs, foundations, and donor-funded projects.
- Translate sector needs into targeted Customer Value Propositions (CVPs), encompassing banking, credit, payments, insurance, and digital channels.
Stakeholder Engagement & Relationship Management
- Build and maintain strategic relationships with NGOs, funding partners, UN agencies, government-aligned programs, and implementation partners.
- Engage with procurement officers, grant managers, finance directors, and programs lead to provide comprehensive banking solutions.
Ecosystem Structuring & Value Chain Finance
- Map NGO value chains (e.g., implementing partners, suppliers, contractors, field agents).
- Develop and promote financing solutions for:
- NGO contractors and vendors
- Healthcare and education programs
- Relief supply and logistics networks
- Introduce tailored lending models (e.g., program-based credit, LPO financing, guarantee-backed funding).
Product Innovation & Digitization
- Co-develop embedded banking tools for:
- Donor disbursements
- Beneficiary payments
- Mobile-based grant tracking and reporting
- Leverage fintechs to digitize cash transfer programs, field agent payments, and NGO treasury services.
Internal Coordination & Collaboration
- Work cross-functionally with Corporate, Retail, Micro-Banking, DFS, Treasury, and Bancassurance to deliver aligned solutions.
- Coordinate ecosystem sales enablement and performance reporting across business units.
- Ensure proper revenue attribution and joint scorecard reviews across contributing teams.
Data & Performance Analytics
- Maintain an up-to-date NGO ecosystem database with funding levels, projects, geographies, and transaction volumes.
- Track and analyze ecosystem KPIs including deposits, credit utilization, product penetration, and client engagement.
Thought Leadership & Sector Visibility
- Represent KCB in NGO forums, donor workshops, and sector networks.
- Generate insights on trends in aid financing, humanitarian innovations, and regulatory changes impacting NGOs segment.
The Person
For the above position, the successful applicant should have the following:
- Hold a bachelor’s degree from a recognized university.
- Have a minimum of 6 years’ work experience in sales and business development.
- At least 6 years’ experience in relationship and stakeholder management
- At least 3 years’ experience in the Non-Governmental Organizations sector.
- At least 3 years’ experience in Management reporting and presentation
- At least 2 years’ experience in Financial Analysis and Business Performance Analysis
The above position is a demanding role for which the Bank will provide a competitive remuneration package to the successful candidate. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment portal and submit your application with a detailed CV.
To be considered your application must be received by Friday 11th July 2025.
Qualified candidates with disability are encouraged to apply.
Only short-listed candidates will be contacted.
