Britam, a diversified financial services group with a strong presence in Kenya and across the East African region, is hiring talented and driven professionals to join its dynamic team. As an organization committed to excellence in service delivery and innovation, Britam offers a supportive work environment where employees can grow their careers while contributing to the company’s mission of providing clients with outstanding financial solutions.
With a long-standing reputation for integrity, customer focus, and innovation, Britam is the ideal place for professionals looking to thrive in a purpose-driven organization. The company is currently seeking applications for several positions based in Nairobi and Kisumu. These positions span various areas, including relationship management, underwriting, legal advisory, and corporate sales.
Below is a detailed overview of each available opportunity to help you identify the role that best matches your skills, interests, and career aspirations.
1. Assistant Relationship Manager
Location: Nairobi
Posting Date: 09 July 2025
Job Description:
The Assistant Relationship Manager will support the Relationship Management team in managing client relationships, ensuring client satisfaction, and driving revenue growth. The ideal candidate will have a strong understanding of financial services and the ability to engage clients proactively to address their needs.
Key Responsibilities:
- Assist in managing and growing assigned client portfolios by maintaining relationships with existing clients and acquiring new ones
- Support the Relationship Manager in preparing proposals, presentations, and client documentation
- Coordinate with internal departments to ensure timely delivery of services to clients
- Maintain updated records of client interactions and transactions
- Monitor client accounts and provide timely updates or recommendations to improve satisfaction
- Assist in identifying cross-selling opportunities and ensure follow-through with clients
- Participate in client meetings and contribute to strategy discussions
- Resolve client queries efficiently and escalate complex issues appropriately
2. Assistant Underwriter (Partnerships & Digital)
Location: Nairobi
Posting Date: 09 July 2025
Job Description:
The Assistant Underwriter will be instrumental in supporting underwriting processes specifically aligned with the Partnerships & Digital channels. This role requires an individual who can analyze risks, assess documentation, and ensure that policies are issued accurately and in a timely manner.
Key Responsibilities:
- Support the underwriting process for partnership-driven and digital insurance products
- Review submitted documentation for completeness and compliance with underwriting guidelines
- Perform risk assessment and recommend appropriate terms and premiums
- Liaise with intermediaries and partners to clarify underwriting requirements
- Maintain detailed records of underwriting decisions and justifications
- Prepare periodic reports on underwriting activities and trends
- Ensure that policies are issued accurately and dispatched within service timelines
- Collaborate with IT and operations teams to optimize digital underwriting workflows
3. Underwriter (Partnerships & Digital)
Location: Nairobi
Posting Date: 09 July 2025
Job Description:
The Underwriter will take lead responsibility in evaluating insurance applications under the Partnerships & Digital segment. The role involves risk analysis, policy issuance, and liaising with business partners to ensure quality service and growth of the channel.
Key Responsibilities:
- Analyze and assess risk for various insurance applications in accordance with Britam’s underwriting guidelines
- Design underwriting strategies to support digital and partner-driven business models
- Evaluate proposals and recommend appropriate coverage and pricing
- Ensure compliance with internal policies and regulatory standards
- Manage relationships with external partners, brokers, and intermediaries
- Maintain accurate records of underwriting outcomes and correspondence
- Identify trends and provide insights that inform product development and risk controls
- Work closely with the business development and digital teams to improve processes and customer satisfaction
4. Corporate Sales Executive (Kisumu Branch)
Location: Kisumu
Posting Date: 09 July 2025
Job Description:
The Corporate Sales Executive will be responsible for driving business growth through the acquisition of new corporate clients and the expansion of relationships with existing clients. This position offers a rewarding opportunity for a sales-oriented professional to contribute to the expansion of Britam’s footprint in Kisumu.
Key Responsibilities:
- Prospect, identify, and acquire new corporate clients for insurance and financial services
- Develop and implement sales strategies to meet and exceed revenue targets
- Conduct presentations and product demonstrations to key decision-makers in client organizations
- Maintain client relationships through regular engagement and service support
- Coordinate with internal teams to ensure efficient onboarding and servicing of new clients
- Monitor industry trends and competitor activities to identify business opportunities
- Prepare proposals, negotiate contracts, and close deals
- Maintain accurate sales records and provide regular updates to management
5. Principle Legal Associate
Location: Nairobi
Posting Date: 07 July 2025
Job Description:
The Principle Legal Associate will serve as a key member of the Legal team, providing legal advisory, contract management, and litigation support across Britam’s operations. This role demands strong legal acumen, strategic thinking, and a thorough understanding of the financial services sector.
Key Responsibilities:
- Provide legal advice and opinions to the company’s business units on diverse matters
- Draft, review, and negotiate commercial contracts and agreements
- Ensure compliance with applicable laws, regulations, and internal policies
- Represent the company in legal proceedings and liaise with external counsel when necessary
- Develop and implement legal risk management strategies
- Conduct legal research and stay updated on regulatory changes affecting the business
- Support corporate governance processes and provide guidance on Board matters
- Advise on mergers, acquisitions, and strategic transactions as required
6. Corporate Sales Executive (Nairobi 1 Branch)
Location: Nairobi
Posting Date: 04 July 2025
Job Description:
The Corporate Sales Executive for the Nairobi 1 Branch will be tasked with expanding Britam’s corporate client base within the Nairobi region. The position entails proactive client engagement, market intelligence gathering, and strategic account development.
Key Responsibilities:
- Identify potential corporate clients and initiate engagement strategies
- Manage and grow a portfolio of corporate customers by providing tailored financial solutions
- Develop comprehensive proposals and business cases to secure new business
- Build strong client relationships through trust, expertise, and consistent service delivery
- Collaborate with underwriting, customer service, and product teams to deliver a seamless experience
- Track sales performance and provide regular reporting to branch and regional managers
- Represent Britam at industry events and networking opportunities
- Keep abreast of economic trends and competitive activities to inform sales strategy
Why Join Britam?
Britam is committed to cultivating an inclusive and rewarding work environment that empowers employees to grow both professionally and personally. Employees benefit from:
- Exposure to a wide spectrum of financial services including insurance, asset management, and pensions
- Opportunities to work with a forward-thinking, digital-first team
- Competitive remuneration and career development programs
- A workplace culture that values innovation, collaboration, and customer centricity
Britam also prides itself on being a leader in talent development and has implemented various programs to support employee advancement, wellness, and continuous learning.
If you are passionate about making a difference in the financial services industry and meet the job expectations outlined above, then Britam invites you to explore these exciting opportunities and submit your application through their official recruitment platform.
