Join a Dynamic Team at Sidian Bank
At Sidian Bank, we are committed to empowering entrepreneurs and businesses through innovative financial solutions and excellent customer service. We believe in investing in our people to grow a strong, agile, and responsive team. If you’re passionate about relationship building, customer experience, and branch operations, we invite you to explore the exciting opportunities currently open across our network.
Please note: Sidian Bank does not charge any fee at any stage of the recruitment process. Our official HR email is [email protected].
1. Sales Representative
Department: Branch Banking
Reports to: Branch Manager
Deadline: 31st July 2025
As a Sales Representative, you will be responsible for driving the bank’s sales strategy at branch level. You will identify potential customers, cross-sell banking products, and deliver quality service while ensuring targets are met. The role requires strong interpersonal skills and a deep understanding of the bank’s retail offerings.
2. Relationship Manager – Coast Region
Department: Branch Banking
Reports to: Branch Manager
Deadline: 31st July 2025
Based in the Coast Region, the Relationship Manager will be responsible for managing and growing a portfolio of business clients. You will acquire new customers, build long-term relationships, and offer tailored financial solutions to meet their business needs while minimizing credit risk.
3. Relationship Manager – Nairobi Region
Department: Branch Banking
Reports to: Branch Manager
Deadline: 31st July 2025
This role involves acquiring and retaining business clients in the Nairobi Region. The Relationship Manager will provide customized financial solutions, manage client relationships, and ensure a positive customer experience that aligns with the bank’s service promise.
4. Branch Manager – Coast Region
Department: Branch Banking
Reports to: Head – Branches
Deadline: 31st July 2025
The Branch Manager for the Coast Region will be responsible for branch performance, business growth, customer service excellence, and compliance. You will lead branch staff, drive branch sales, and ensure operational efficiency in line with Sidian Bank’s policies.
5. Branch Manager – Nairobi Region
Department: Branch Banking
Reports to: Head – Branch Banking
Deadline: 31st July 2025
The Branch Manager for the Nairobi Region will oversee daily branch operations, customer engagement, sales targets, and team development. You will be expected to maintain a high-performing team and ensure customer satisfaction while achieving the bank’s business objectives.
6. Contact Centre Supervisor
Department: Customer Experience & Marketing
Reports to: Manager – Customer Experience
Deadline: 20th July 2025
As the Contact Centre Supervisor, you will lead a team of contact centre agents to deliver exceptional customer service. Your role includes monitoring performance, training staff, managing escalated queries, and supporting the bank’s customer-first culture across all service channels.
