Tribe Lead – Credit
Kenya
Trending
Job Description
Role Purpose
Reporting to the Chief Financial Services Officer, the Tribe Lead – Credit will be responsible for leading a team of professionals in the development and delivery of credit products and services. He/She will work closely with other Tribe Leads and stakeholders to ensure alignment with organizational goals and objectives, as well as identifying opportunities for innovation and growth. He/She will be responsible for driving the strategic direction of the Credit Tribe and ensuring that it meets its objectives, while adhering to regulatory requirements and risk management standards.
Key accountabilities and decision ownership:
• Lead the Credit Tribe and work collaboratively with other Tribe Leads and stakeholders to ensure alignment with organizational goals and objectives.
• Develop and implement a strategic roadmap for the Credit Tribe that supports the organization’s mission and vision.
• Provide leadership, direction, and guidance to a team of professionals in the development and delivery of credit products and services.
• Build and maintain effective relationships with key stakeholders, including business leaders, risk and compliance teams, and regulators
• Ensure that the Credit Tribe operates within regulatory requirements and risk management standards, and that risks are identified, monitored, and managed appropriately
• Drive innovation and growth opportunities within the Credit Tribe, leveraging emerging technologies and market trends to deliver new and differentiated credit products and services
• Foster a culture of continuous improvement within the Credit Tribe, ensuring that processes are streamlined, efficient, and effective.
• Data Analytics: Utilize data analytics tools and techniques to extract insights from operational data, identify trends, and make data-driven decisions. Collaborate with data teams to develop dashboards, reports, and visualizations for monitoring operational performance.
• Key Performance Indicators (KPIs): Establish, track, and report on key performance indicators related to fintech operations. Define and monitor metrics such as transaction processing time, error rates, customer satisfaction scores, and operational efficiency. Use KPIs to drive performance improvements and identify areas for optimization.
Must have technical / professional qualifications:
• Bachelor’s degree in business administration, Finance, or related field.
• At least 8 years of experience in financial services, with a focus on credit products and services.
• Strong leadership skills, with a proven track record of leading high performing teams.
• Deep understanding of regulatory requirements and risk management standards in financial services.
• Experience in developing and implementing strategic plans and roadmaps.
• Excellent communication and interpersonal skills, with the ability to build effective relationships with stakeholders at all levels of the organization. – 3 – C2 – Safaricom Internal
• Ability to think strategically and drive innovation and growth within the Credit Tribe. • Strong analytical and problem solving skills, with the ability to identify and mitigate risks.
• Ability to work collaboratively with other Tribe Leads and stakeholders to achieve organizational goals and objectives.
• Data Analytics Skills: Proficiency in data analysis tools and techniques, such as SQL, Python, R, or Excel. Experience in extracting, transforming, and analyzing large datasets to derive actionable insights and drive operational improvements
• Performance Measurement: Strong understanding of key performance indicators (KPIs) and their application in measuring operational performance. Ability to define, track, and report on relevant KPIs to monitor and improve fintech operations
How to apply
If you feel that you are up to the challenge and possess the necessary qualification and experience, kindly proceed to update your candidate profile on the recruitment portal and then Click on the apply button. Remember to attach your resume.
