A reputable financial institution is currently seeking skilled and motivated professionals to fill several key positions within its operations. These opportunities are designed for individuals who are eager to contribute to the growth of the institution while advancing their careers in banking and financial services. The roles available span across relationship management, risk management, and branch leadership. Each position plays a critical role in delivering efficient services, driving growth, and maintaining high standards of operational excellence.
Branch Manager – Kapsabet Branch
Department: Branch Banking
Reports to: Head – Branches
Location: Kapsabet Branch
Application Deadline: 31st August 2025
Job Description
The Branch Manager will be responsible for overseeing all aspects of the Kapsabet Branch, including operations, business growth, staff management, and customer satisfaction. The role requires strategic leadership to drive profitability while ensuring adherence to operational standards and compliance requirements.
Key responsibilities include:
- Leading the branch team in achieving set business targets for deposits, loans, and customer acquisition.
- Developing and executing strategies to grow the branch’s customer base and market share.
- Monitoring and controlling branch operations to ensure efficiency, effectiveness, and compliance with policies and procedures.
- Building and maintaining strong relationships with customers, community stakeholders, and local businesses.
- Providing leadership, coaching, and motivation to branch staff to ensure high performance and career development.
- Reviewing and approving credit proposals within delegated authority and ensuring compliance with credit policies.
- Managing risks associated with branch operations, including credit risk, operational risk, and compliance risk.
- Preparing and presenting performance reports to the Head – Branches, outlining achievements, challenges, and recommendations for improvement.
- Ensuring that customer service standards are consistently maintained to enhance customer satisfaction and loyalty.
- Representing the branch in local forums and engaging with the community to strengthen the institution’s brand presence.
This position requires a dynamic leader who can balance business development with operational control while fostering a high-performance branch culture.
Closing Note
These positions provide an opportunity for qualified and motivated professionals to contribute to the growth and success of a leading financial institution. Interested applicants are encouraged to review the responsibilities carefully and apply within the stipulated deadlines for each role.
