CHG is a distinguished mental health hospital that has positioned itself as a leader in providing evidence-based mental health services across Africa and beyond. With a commitment to holistic patient-centered care, CHG continues to expand its clinical services and enhance the quality of healthcare delivery. In line with this mission, CHG is seeking to recruit a Pharmaceutical Technologist to join the Clinical Services team based at its Nyali, Mombasa facility.
This position is an integral part of the hospital’s service delivery model, focusing on accurate and timely medication management, patient counseling, and collaboration with multidisciplinary teams. The role not only contributes to the smooth functioning of the hospital pharmacy but also directly influences patient outcomes, safety, and satisfaction.
The successful candidate will work within a structured environment that prioritizes professionalism, accountability, and continuous improvement. Below is a comprehensive outline of the role, its key responsibilities, and expectations.
Job Title: Pharmaceutical Technologist
Location: Nyali, Mombasa
Department: Clinical Services
Reports to: Clinical Services Manager
Key Responsibilities
The Pharmaceutical Technologist will undertake a wide range of responsibilities aimed at ensuring effective pharmaceutical operations and patient support. The duties include, but are not limited to, the following:
- Dispensing of Medications
- Accurately dispense medications as prescribed by authorized medical practitioners.
- Compound pharmaceutical preparations following standard procedures and hospital protocols.
- Ensure prescriptions are interpreted correctly, with particular attention to dosage, drug interactions, and contraindications.
- Maintain strict compliance with established pharmaceutical guidelines and ethical practices.
- Patient Counseling and Support
- Offer clear and comprehensive guidance to patients regarding the correct usage of medications.
- Provide information on possible side effects, interactions, and precautions associated with prescribed drugs.
- Respond to patient inquiries with empathy and professionalism to support understanding and adherence.
- Promote safe medication practices through continuous patient education.
- Inventory and Stock Management
- Maintain adequate and appropriate levels of stock to meet patient and hospital needs.
- Conduct routine checks to monitor inventory accuracy and prevent shortages.
- Ensure effective stock rotation practices to minimize wastage and expiry losses.
- Prepare and maintain up-to-date stock reports as required by the Clinical Services department.
- Formulary and Collaboration
- Adhere to the hospital’s formulary guidelines in all dispensing and compounding activities.
- Collaborate closely with doctors, nurses, and other healthcare providers to address medication-related queries.
- Participate in multidisciplinary meetings where medication use and patient treatment plans are discussed.
- Provide recommendations on drug substitutions where necessary, based on availability and clinical appropriateness.
- Record Keeping and Documentation
- Maintain accurate records of dispensing and compounding activities.
- Ensure all inventory management activities are properly documented and filed for audit purposes.
- Adhere to legal and regulatory requirements governing pharmaceutical documentation.
- Generate reports as required for compliance and performance tracking.
- Compliance and Professional Standards
- Ensure compliance with the Pharmacy and Poisons Board regulations at all times.
- Uphold hospital policies, protocols, and quality assurance standards.
- Maintain patient confidentiality and safeguard sensitive medical information.
- Observe safety and hygiene protocols within the pharmacy environment.
- Continuous Professional Development
- Keep up to date with current pharmaceutical trends and best practices.
- Participate in training sessions, workshops, and seminars provided by CHG or external bodies.
- Contribute to the ongoing development of hospital pharmaceutical policies.
Qualifications and Experience
The successful candidate must meet the following minimum qualifications and experience requirements:
- Diploma in Pharmacy.
- Valid Practicing License from the Pharmacy and Poisons Board.
- At least two years of experience in pharmaceutical operations.
- Proficiency in Microsoft Office Suite.
- Excellent communication and interpersonal skills.
- Strong attention to detail and accuracy.
- Ability to work both independently and collaboratively as part of a team.
- A demonstrated passion for providing outstanding patient care.
Work Environment and Role Impact
The Pharmaceutical Technologist role at CHG Nyali offers a unique opportunity to contribute to a healthcare institution that prioritizes mental health while also recognizing the critical role of pharmaceuticals in recovery and wellness. The position requires an individual who can operate in a fast-paced environment while maintaining the highest level of accuracy and ethical standards.
Working in the Clinical Services department means being part of a team that values collaboration, accountability, and patient safety. The role directly supports CHG’s mission of delivering quality mental health services and ensures that patients receive the right medication at the right time.
This position is not limited to technical dispensing duties alone but also emphasizes communication, empathy, and patient-centered care. By counseling patients and ensuring they understand their medication regimens, the Pharmaceutical Technologist contributes significantly to treatment adherence and improved patient outcomes.
Recruitment Timeline
CHG recruits on a rolling basis, meaning that the application process may be closed earlier than the deadline if sufficient suitable candidates are identified. The closing date for this role is August 25, 2025. Interested applicants are therefore strongly encouraged to submit their applications at the earliest opportunity.
Only shortlisted candidates will be contacted for the next stages of the recruitment process.
How to Apply
Applications for this position must be submitted online. To express interest and be considered for the role of Pharmaceutical Technologist at CHG Nyali Mombasa, applicants are required to complete the application form through the link provided below:
