NCBA continues to strengthen its role as a leading financial services provider in the region. The bank is committed to innovation, customer-centered solutions, and building a workforce that thrives in dynamic environments. As the institution grows, it seeks to attract exceptional professionals who are ready to contribute to transformative projects, operational excellence, and strategic growth.
Whether an individual is just beginning their career or advancing to a more senior role, NCBA offers opportunities that are designed to nurture talent, encourage innovation, and position employees at the forefront of the future of banking. The following vacancies are currently available across different departments.
Engineer – Cyber Security Operations
Department: Technology Security
Reports to: Principal Engineer – Cyber Security Operations
The Engineer – Cyber Security Operations will be responsible for maintaining a secure digital environment across NCBA’s platforms. The role requires proactive monitoring, identification, and response to cyber threats that could impact business operations, customer data, or organizational reputation.
Key responsibilities include:
- Implementing security monitoring systems to detect suspicious activities across applications, networks, and infrastructure.
- Analyzing alerts and incidents, ensuring timely escalation and resolution.
- Supporting the design and implementation of security controls to safeguard against vulnerabilities.
- Coordinating with relevant teams to contain and mitigate cyberattacks or data breaches.
- Documenting incidents and lessons learned, while improving response frameworks.
- Assisting in vulnerability assessments and penetration testing exercises.
- Ensuring compliance with internal policies and external regulatory requirements on cybersecurity.
- Contributing to security awareness initiatives and employee training.
This position offers an opportunity to play a frontline role in protecting NCBA’s digital ecosystem while contributing to the development of robust security practices.
RPA Developer
Department: Technology and Operations
Reports to: Robotics Process Automation Lead
The RPA Developer will focus on designing, developing, and implementing robotic process automation solutions to optimize business processes. The role will enhance efficiency, reduce manual workload, and ensure seamless operations across business units.
Key responsibilities include:
- Designing RPA workflows that align with business requirements and operational goals.
- Developing, testing, and deploying automated processes using RPA tools.
- Collaborating with business units to identify automation opportunities.
- Monitoring deployed bots to ensure reliable performance and addressing any issues promptly.
- Maintaining proper documentation of automation processes, ensuring version control and compliance.
- Identifying areas for improvement to increase efficiency and reduce operational risks.
- Providing user support and training to stakeholders on RPA solutions.
This role positions the developer at the core of digital transformation within NCBA, offering the chance to revolutionize day-to-day operations through technology-driven solutions.
Senior Manager, SME Credit Approvals
Department: Credit Risk Management
Reports to: Retail Credit Approvals Head
The Senior Manager, SME Credit Approvals will oversee the assessment and approval of credit facilities extended to small and medium enterprises. The role requires balancing business growth objectives with sound risk management practices.
Key responsibilities include:
- Leading the evaluation of SME credit applications to ensure compliance with policies.
- Providing expert judgment on creditworthiness and structuring of facilities.
- Monitoring SME portfolio performance, identifying potential risks, and recommending mitigations.
- Engaging with relationship managers and business teams to structure client solutions.
- Ensuring turnaround times are met while maintaining robust credit quality standards.
- Supporting the development of SME lending policies and approval frameworks.
- Contributing insights to portfolio analysis and sectoral risk reviews.
- Mentoring and guiding junior analysts and credit staff.
The position is integral to supporting SME clients, who represent a key growth area for NCBA, while safeguarding the institution’s credit exposure.
Structured Products Lead
Department: Global Markets
Reports to: Global Markets Group Director
The Structured Products Lead will drive the development, structuring, and distribution of innovative financial products to meet client needs. The role requires a strong understanding of capital markets, derivatives, and tailored investment solutions.
Key responsibilities include:
- Designing and executing structured financial products aligned with market demand.
- Leading product origination, pricing, and risk assessment processes.
- Managing client relationships to identify opportunities for bespoke solutions.
- Monitoring performance and profitability of structured products portfolio.
- Ensuring compliance with regulatory frameworks governing capital markets products.
- Collaborating with sales, trading, and research teams to ensure seamless product delivery.
- Providing insights on global market trends to guide product innovation.
- Training internal stakeholders on structured products to improve cross-selling.
This role provides an opportunity to position NCBA as a market leader in innovative financial instruments while delivering superior value to clients.
Senior Manager, Ecosystem Banking & Liabilities
Department: Retail Banking Division
Reports to: Ecosystem Banking & Liabilities General Manager
The Senior Manager, Ecosystem Banking & Liabilities will lead initiatives that drive growth in deposits, customer ecosystems, and transactional banking solutions. The position requires developing products and strategies that deepen customer relationships.
Key responsibilities include:
- Designing strategies to grow deposit portfolios across customer segments.
- Developing ecosystem partnerships that enhance customer acquisition and retention.
- Driving product innovation for liabilities and transaction banking solutions.
- Monitoring market trends to identify opportunities for new propositions.
- Collaborating with digital teams to integrate customer solutions seamlessly.
- Tracking performance of liability products, ensuring profitability and market relevance.
- Engaging with regulatory stakeholders to ensure compliance with industry standards.
- Coaching and developing relationship managers to drive liability growth.
This role is central to expanding NCBA’s retail banking footprint while positioning the bank as a preferred partner for both individual and corporate clients.
Specialist, IT Platform Support Operations
Department: Digital Business
Reports to: IT Platform Support Operations Senior Manager
The Specialist, IT Platform Support Operations will provide second-line support for NCBA’s digital platforms, ensuring availability, reliability, and performance. The role is crucial in enabling uninterrupted customer experiences and business continuity.
Key responsibilities include:
- Monitoring performance of digital platforms and responding to incidents.
- Troubleshooting technical issues and coordinating resolution with relevant teams.
- Implementing upgrades, patches, and system configurations to maintain efficiency.
- Documenting issues and support activities to inform continuous improvement.
- Participating in capacity planning to ensure platforms meet business needs.
- Collaborating with vendors and partners for effective service delivery.
- Supporting disaster recovery and business continuity planning.
- Ensuring compliance with operational and security standards.
This position plays a vital role in ensuring seamless technology operations within NCBA’s fast-evolving digital environment.
Assistant Manager, Operational Risk Management
Department: Enterprise Risk
Reports to: Operational Risk Management Head
The Assistant Manager, Operational Risk Management will contribute to strengthening NCBA’s risk management framework by monitoring, assessing, and mitigating operational risks across business lines.
Key responsibilities include:
- Identifying and evaluating operational risks that may affect the bank’s activities.
- Supporting the development of policies, frameworks, and tools for risk management.
- Conducting risk assessments and scenario analysis to guide decision-making.
- Monitoring key risk indicators and escalating breaches for timely action.
- Engaging with business units to ensure risks are appropriately managed.
- Supporting reporting processes to senior management and regulators.
- Coordinating with audit and compliance teams to align risk management activities.
- Providing training and awareness sessions to embed a risk culture.
This role strengthens NCBA’s resilience against operational disruptions and ensures the institution adheres to robust governance practices.
Head of Research
Department: Investment Bank
Reports to: Managing Director
The Head of Research will lead NCBA’s research function, providing clients and stakeholders with actionable insights on financial markets, economic trends, and investment opportunities. The role requires thought leadership and an ability to translate data into strategic perspectives.
Key responsibilities include:
- Developing and executing a comprehensive research strategy for the investment bank.
- Leading a team of analysts to produce high-quality market, sector, and company research.
- Providing forecasts and investment recommendations to guide decision-making.
- Publishing research reports that strengthen NCBA’s brand as a trusted advisor.
- Engaging with clients to present research findings and support investment discussions.
- Monitoring global and regional macroeconomic developments to anticipate market shifts.
- Ensuring compliance with research and regulatory standards.
- Representing NCBA in industry forums, enhancing visibility and thought leadership.
This position offers a strategic platform to shape NCBA’s reputation in capital markets while providing critical insights that drive client engagement and investment decisions.
NCBA is offering opportunities across multiple disciplines that will shape the future of financial services. Each role is designed to challenge professionals to apply their expertise, embrace innovation, and contribute to growth. The bank seeks individuals who are ready to create meaningful impact through their work, drive operational excellence, and maintain the highest standards of professionalism.
