Join Our Talent Community at Safaricom
At Safaricom, we are on a bold journey to transform into Africa’s leading purpose-driven technology company by 2030. Our mission is to connect people, businesses, and communities to opportunities, enabling them to thrive in the digital economy. Every day, we strive to deliver innovations that transform lives, while keeping customer experience at the heart of everything we do.
Joining Safaricom means more than just having a job. It is about being part of a movement that shapes the future of technology, fosters innovation, and empowers you to create meaningful impact in society. Our teams are made up of passionate, high-performing individuals driven by purpose, integrity, and excellence.
We are excited to announce several vacancies across key business areas. These opportunities will position you at the heart of digital transformation, allowing you to work with dynamic teams and contribute to Safaricom’s vision. Below are the roles currently open within the Technology Division, Corporate Security Cluster, Enterprise Business Unit, and M-Pesa Africa.
Available Roles
1. Project Manager – Technology Division
Posting Date: 08/09/2025 | Location: Kenya
As a Project Manager in the Technology Division, you will be responsible for planning, leading, and delivering key strategic technology projects. The role requires you to oversee full project lifecycles, ensuring that initiatives are delivered on time, within scope, and to the highest quality standards. You will be working on transformational projects that drive Safaricom’s vision of becoming Africa’s leading purpose-driven technology company by 2030.
Key Responsibilities:
- Lead cross-functional teams to deliver technology projects aligned to business strategy.
- Define project scope, objectives, timelines, and deliverables.
- Monitor progress, manage risks, and ensure quality control throughout the project lifecycle.
- Foster collaboration across business units, vendors, and stakeholders.
- Ensure effective reporting and communication on project performance to leadership.
2. Anti-Money Laundering Analyst – Corporate Security Cluster
Posting Date: 05/09/2025 | Location: Kenya
As an Anti-Money Laundering (AML) Analyst, you will play a critical role in protecting Safaricom against financial crimes. You will support the Corporate Security Cluster by monitoring, detecting, and reporting suspicious activities while ensuring compliance with anti-money laundering policies and regulations.
Key Responsibilities:
- Monitor transactions to identify unusual or suspicious activities.
- Investigate and report potential cases of money laundering.
- Support compliance with local and international AML regulations.
- Work closely with internal teams and external regulators.
- Maintain accurate records and ensure timely filing of reports.
3. Senior Business Analyst – Technology Division
Posting Date: 05/09/2025 | Location: Nairobi, Kenya (Hybrid)
The Senior Business Analyst will bridge the gap between business needs and technology solutions. You will partner with stakeholders to gather requirements, analyze processes, and recommend technology-driven solutions that improve efficiency and drive value.
Key Responsibilities:
- Conduct business analysis to understand requirements and challenges.
- Translate business needs into clear functional and technical specifications.
- Collaborate with developers, architects, and testing teams to deliver solutions.
- Drive process improvements and identify opportunities for innovation.
- Ensure solutions align with Safaricom’s technology strategy.
4. Business Development Account Associate – Enterprise Business Unit
Posting Date: 04/09/2025 | Location: Kenya
As a Business Development Account Associate, you will be part of the Enterprise Business Unit, focusing on indirect sales acquisition. The role requires developing strong relationships with partners, expanding distribution channels, and supporting enterprise sales strategies.
Key Responsibilities:
- Support sales growth by developing and managing partner relationships.
- Identify new business opportunities and promote Safaricom’s enterprise solutions.
- Monitor partner performance and support achievement of sales targets.
- Work closely with internal teams to ensure seamless delivery of solutions.
- Contribute to channel expansion and market development.
5. Engineer – Enterprise Customer Support – Technology Division
Posting Date: 04/09/2025 | Location: Kenya
The Enterprise Customer Support Engineer will provide technical expertise and second-line support to enterprise customers. You will ensure that enterprise clients receive world-class service through quick resolution of issues and proactive management of network performance.
Key Responsibilities:
- Provide advanced technical support to enterprise customers.
- Troubleshoot and resolve escalated service incidents.
- Collaborate with teams to ensure timely problem resolution.
- Monitor system performance and implement improvements.
- Contribute to the development of customer support processes and best practices.
6. Network Administrator – Converged Service Operations, Technology Division
Posting Date: 04/09/2025 | Location: Kenya
As a Network Administrator, you will be responsible for maintaining and optimizing Safaricom’s converged network systems. The role requires ensuring stability, security, and high performance of critical network infrastructure.
Key Responsibilities:
- Administer and monitor network systems to ensure optimal performance.
- Troubleshoot and resolve network issues in a timely manner.
- Implement upgrades and enhancements to network infrastructure.
- Ensure compliance with network security standards.
- Provide technical support for internal teams and business units.
7. Enterprise System Developer – Technology Division
Posting Date: 03/09/2025 | Location: Nairobi, Kenya
The Enterprise System Developer will design, develop, and implement enterprise applications and systems. You will work within the Technology Division to deliver scalable, reliable, and secure solutions that meet the evolving needs of the business.
Key Responsibilities:
- Design, develop, and maintain enterprise systems and applications.
- Ensure system architecture aligns with technology strategy.
- Collaborate with business analysts, engineers, and testers.
- Provide system support, maintenance, and enhancements.
- Document development processes and system configurations.
8. M-Pesa Africa Cyber Security – Evergreen Application (Multiple Roles)
Posting Date: 22/07/2025 | Location: Kenya
M-Pesa Africa is seeking cyber security professionals across multiple roles. This evergreen application is open to individuals with skills in information security, cyber defense, and digital fraud prevention. Joining this talent pool means you will be considered for future opportunities as Safaricom strengthens its cyber resilience in the fast-growing mobile financial services space.
Key Responsibilities (Depending on Role):
- Monitor and analyze cyber threats, incidents, and vulnerabilities.
- Implement security controls and ensure compliance with frameworks.
- Respond to cyber incidents and conduct forensic investigations.
- Develop policies, standards, and awareness programs for security.
- Collaborate with cross-functional teams to build secure digital ecosystems.
Why Join Safaricom?
- Purpose-Driven Work: Be part of an organization that transforms lives and drives digital inclusion.
- Innovation: Work with cutting-edge technologies in telecommunications, fintech, and digital services.
- Career Growth: Build your expertise and grow into leadership roles across diverse functions.
- Collaboration: Work with some of the best talent across Africa in a dynamic, inclusive environment.
- Impact: Contribute to solutions that positively impact millions of lives daily.
