Job Description
Reporting to the Squad Lead – Indirect Sales, the position holder will be responsible for indirect sales acquisition, revenue generation, development and management of relationships and service experience of the SME Customers to ensure growth, profitability and retention in the region. The position holder will further work with the relevant stakeholders within the region to execute relevant segment led sales strategies within the assigned region.
Responsibilities
Health and Safety
• Uphold the company code of conduct, policies and procedures, ensuring integrity and accountability in every aspect of your work.
• All employees have a responsibility to adhere to safety, health, and wellbeing policies, guidelines and procedures in all actions and decisions
Other Responsibilities
• Meeting overall revenue and acquisition targets
• Winning new businesses by identifying, developing and closing opportunities cantered on offering Enterprise solutions.
• Developing relationship with the customers within allocated territories and drive education and awareness of Enterprise solutions.
• Supporting the enterprise dealers & agency sales team, Regional & Territorial Management teams within the SME and retail channel
• Achieve set revenue targets for the territory/region through selling all Enterprise solutions.
• Ensure enough sales pipelines to achieve the revenue targets.
• Development of plans to achieve set billed revenue targets for the dealers and sales agents in the territory/region.
• Monitor Gross Adds target within region and activate relevant sales channels to achieve the set target.
• Proper management of dealer and partner sales trackers.
• Implement agreed plans for dealers managed.
• Propose new areas of development and growth for dealers managed.
• Identification and profiling of all the businesses in the territory. Maintaining an up-to-date database of all businesses and profile.
• Development and implementation of a route plan which covers the territory.
• Identification of the market opportunism and submit reports on how they can be addressed.
• Proactively attend to dealer and customer related issues and get an excellent customer rating.
• Build long lasting business relations/partnership with customers and assigned dealers.
• Maintain 100% accuracy on reporting on market intelligence and customers feedback.
• Timely submission of territory report, Dealer/partner sales tracker.
• Up to date profile of accounts within the territory and up to date competitor intelligence.
• Activate alternative channels to drive sales and acquisition e.g Partnerships & agency
• Support retail as a channel to actualize Enterprise KPIs
Qualifications
Must have technical / professional qualifications:
• Honors Degree/Diploma in Business Administration/Bachelor of Commerce degree from a recognized university.
• A valid driving license is a compulsory requirement for this role
• At least 3 years’ experience in selling enterprise solutions, either directly or through partners
• Experience in managing indirect channel in a telecoms environment is an added advantage;
• Strong business Acumen.
• Team player with pleasant outgoing personality & resilience
• Good communication and interpersonal skills
• Proactive, confident, energetic & with ability to work under pressure
How to Apply
If you are up to the challenge and possess the required qualifications and experience, update your candidate profile on the recruitment portal and click Apply. Attach your updated resume.
About Us
We are the leading telecommunication company in East Africa. Our purpose is to transform lives by connecting people to people, people to opportunities and people to information.
We keep over 42 million customers connected and play a critical role in the society, supporting over one million jobs both directly and indirectly while our total economic value was estimated at KES 362 Billion ($ 3.2 billion) for the 12 months through March 2021. We are listed on the Nairobi Securities Exchange (NSE) and with annual revenues of close to KES 298 Billion ($2.5 billion) as at March 2022.
We were founded in 1997 as a fully owned subsidiary of Telkom Kenya before a 40 percent acquisition by Vodafone Group PLC in May 2000, and a public offering of 25 percent shares through the NSE in 2008. Under the management of Vodafone Group PLC, we welcomed Michael Joseph, as our first CEO, a few months later in July of 2000. He led the company’s growth to accommodate 16.71 million subscribers from the previous 20,000, largely owing to innovative products like M-PESA in 2007.
