Tetra Pak is more than just a company – it’s a global movement committed to making food safe and available everywhere while protecting what’s good: protecting food, protecting people, and protecting the planet. With this mission, Tetra Pak touches millions of lives daily through its innovative packaging and processing solutions.
To achieve this ambitious vision, we rely on people who share our dedication to excellence, sustainability, and innovation. We believe in empowering individuals to reach their potential, providing opportunities that make a real impact on food, people, and the planet.
As part of this commitment, we are excited to announce an opening for a Sales Manager within our Market Operations Team in Nairobi, Kenya. This role represents an opportunity for a driven sales professional to thrive in an environment that combines global expertise with local impact.
About the Role
The Sales Manager role is central to driving Tetra Pak’s growth in the East African market. The sales team serves as the engine powering our customer reach and influence. As a Sales Manager, you will not only focus on achieving financial targets but also on cultivating long-term partnerships that align with customers’ business strategies and needs.
This position requires a balance of commercial acumen, customer engagement, and strategic foresight. From lead generation to deal closure, you will oversee the entire sales process, ensuring that both Tetra Pak and our valued customers achieve mutual growth.
Key Responsibilities
As the Sales Manager, you will:
1. Deliver Financial Targets
- Achieve financial goals across three business lines for your assigned customers and teams.
- Monitor and drive actions to maintain profitable accounts and sales areas, with a focus on portfolio optimization, commercial competitiveness, and effective project management.
2. Build and Strengthen Customer Relationships
- Develop a strong understanding of each customer’s environment, strategy, operations, and long-term ambitions.
- Foster and maintain relationships at all levels within the customer’s organization.
- Create and execute account plans with measurable objectives and timelines, ensuring business opportunities are nurtured and won.
- Act as the customer’s voice within Tetra Pak by identifying gaps across touchpoints and leading improvement initiatives.
3. Accelerate the Sales Funnel
- Drive opportunities by mobilizing resources that align with customer needs and purchase processes.
- Generate leads through both external channels (e.g., discussions, campaigns, tenders) and internal initiatives (e.g., market expansion, contract renewals, and installed base management).
- Qualify and nurture leads to shorten sales cycles and increase success rates.
- Use effective questioning techniques to capture customer requirements and design value-driven solutions.
4. Plan and Forecast Effectively
- Carry out monthly forecasts across three business lines to secure timely material, production, and financial planning.
5. Ensure Commercial Compliance
- Follow Tetra Pak’s commercial practices, regulatory requirements, and code of conduct in all business engagements.
What We Are Looking For
We are seeking a candidate who brings both proven sales expertise and a customer-first mindset.
Key qualities include:
- Relevant Experience: 3–4 years in customer management or sales, ideally within the B2B environment.
- Customer-Centric Mindset: Building long-term trust and partnerships beyond immediate sales targets.
- Integrity & Transparency: A commitment to honesty, fostering credibility with clients.
- Resilience & Persistence: Ability to manage complex negotiations and long sales cycles.
- Continuous Improvement: An eagerness to learn and adapt to evolving client needs and emerging technologies.
- Industry Knowledge: Understanding of packaging industry trends, materials, and regulations is highly beneficial.
- Sales Expertise: Experience in consultative selling, lead generation, and closing deals.
- Negotiation Skills: Strong ability to manage complex pricing structures and contracts.
- Communication Skills: Clear and persuasive communication, tailored to different stakeholders.
- Account Management Skills: Capability to grow existing accounts and foster repeat business.
- Problem-Solving Skills: Ability to provide customized solutions to client challenges.
What We Offer
By joining Tetra Pak, you will have access to:
- Exciting Challenges: Opportunities to lead impactful projects in a truly global business.
- Professional Development: Continuous learning, training, and career growth in a supportive environment.
- Culture of Innovation: Work in a company that values creativity, sustainability, and measurable results.
- Inclusive Workplace: Experience an equal opportunity environment that celebrates diversity and inclusion.
- Competitive Rewards: A market-aligned compensation package and flexible working arrangements.
Diversity, Equity, and Inclusion
At Tetra Pak, diversity, equity, and inclusion are not just policies – they are part of our everyday work culture. We provide a workplace where everyone feels valued, respected, and supported to be their authentic selves. By embracing difference and celebrating individuality, we create a stronger connection with our customers and communities worldwide.
How to Apply
If you are inspired by our promise to protect what’s good – for food, people, and the planet – and you are ready to take on this exciting challenge, we invite you to apply.
Apply Now
through our careers page at Tetra Pak Careers.
Application Deadline: 25 September 2025
