Food & Agriculture – Digitization Manager – ()
Description
Equity Bank is one of the region’s leading banks whose purpose is to transform the lives and livelihoods of the people of Africa socially and economically by availing them modern and inclusive financial services that maximize their opportunities. With a strong footprint in Kenya, Uganda, Tanzania, Rwanda, South Sudan and DRC Congo, Equity Bank is now home to over 12 million customers – the largest customer base in Africa. Currently the Bank is seeking additional talent to serve in the role of Food & Agriculture – Digitization Manager.
Job Purpose:
Responsible for developing and implementing strategies to enhance customer usage and retention of the bank’s digital products and services, particularly within Food & Agriculture Ecosystems – supporting NTB customer acquisition digitally and promoting digital portfolio growth with minimal risk exposure.
Key Responsibilities
- Drive uptake and usage of digital financial products for stakeholders in agricultural value chains.
- Develop and implement digitization strategies tailored to the Food & Agriculture sector.
- Monitor performance of the sector’s digital loan portfolio and ensure risk is managed within acceptable thresholds.
- Act as the primary liaison between the Food & Agriculture sector and digital/technical teams for solution development and issue resolution.
- Conduct training and capacity-building sessions for staff and clients on digital solutions.
- Ensure compliance with digital credit policies and support credit scoring, onboarding, and limit setting for Agri clients
Qualifications
Academic Qualifications & Experience
- Holder Bachelor’s Degree in ICT, or agriculture related courses such as Agricultural Economics, Agribusiness, agriculture finance or related field
- A postgraduate qualification (e.g., MBA, MSc in Digital Finance, Agriculture, or Innovation) is an added advantage.
- At least eight (8) years of relevant experience in Food & Agriculture Sector, five (5) of which must be years in digital financial services or agriculture-related programs
- Proven experience in designing, managing, or scaling digital financial products, particularly within agriculture or rural finance ecosystems.
- Strong understanding of overall banking operations, credit policies, lending processes, and digital credit management systems. As well as In-depth knowledge of sales, customer onboarding, digital savings and payments solutions (BIIMS)
- Demonstrated knowledge of Agri-value chains, rural customer dynamics, and digital adoption trends in emerging markets.
