Exciting Career Opportunities at Britam
Britam is a leading diversified financial services group, providing a wide range of insurance and investment products across Africa. We are committed to excellence, innovation, and customer service. As we continue to grow, we are seeking passionate and results-driven professionals to join our dynamic team in various capacities.
1. Client Service Assistant FTC (Multiple Locations)
As a Client Service Assistant, you will be responsible for delivering exceptional service to clients, addressing their queries, and providing solutions that enhance customer satisfaction. Your role will include processing client requests, resolving complaints, and ensuring timely communication. You will also support branch activities, maintain accurate records, and assist in promoting Britam products and services. This position requires a proactive individual with strong interpersonal and problem-solving skills.
2. Chief Finance Officer – Britam General Insurance (Nairobi)
The Chief Finance Officer will provide strategic financial leadership to Britam General Insurance. This role involves overseeing financial planning, management, and reporting while ensuring compliance with regulatory requirements. Key responsibilities include driving financial performance, managing risk, developing budgets, and providing financial insights to support decision-making. The CFO will work closely with the executive team to strengthen financial controls, optimize resources, and support sustainable business growth.
3. Chief Operations Officer – Britam General Insurance (Nairobi)
The Chief Operations Officer will lead operational strategy and execution across Britam General Insurance. This role entails optimizing business processes, enhancing service delivery, and ensuring operational efficiency. Responsibilities include managing claims processing, policy administration, and customer experience. The COO will champion digital transformation, process automation, and service quality improvements to align operations with the company’s strategic goals. Strong leadership, innovation, and operational excellence are critical for success in this role.
4. Branch Manager – Embu
As a Branch Manager, you will oversee the day-to-day operations of the Embu branch. This includes driving business growth, ensuring high-quality client service, and leading the branch team to achieve sales and operational targets. The role involves developing and executing branch business plans, managing budgets, and building strong relationships with clients and stakeholders. The Branch Manager will also ensure compliance with company policies and industry regulations while fostering a performance-driven culture within the branch.
