KCB Bank is inviting applications from qualified and experienced professionals to fill several strategic positions within its various departments. As one of the largest and most trusted financial institutions in East Africa, KCB continues to strengthen its human capital by attracting individuals with the right blend of expertise, innovation, and leadership. The following roles provide an opportunity for experienced professionals to contribute to the Bank’s mission of driving sustainable financial growth, delivering value to customers, and maintaining operational excellence across all business portfolios.
These positions are designed for individuals who can lead, innovate, and uphold the bank’s commitment to excellence while working in dynamic teams that shape financial services and technological advancement across the region. The available positions are:
- Senior Manager, Learning & Development
- Senior Manager, Trustee Services
- Research Analyst
- Technology Vendor Manager
Each role is described in detail below, outlining key responsibilities and expectations.
Senior Manager, Learning & Development
Deadline: October 7, 2025
The Senior Manager, Learning & Development, will be responsible for the management and execution of learning interventions and the complete training cycle within the assigned business portfolio. This includes identifying training needs, preparing and delivering training sessions, implementing learning solutions, and evaluating their effectiveness.
Job Description
The incumbent will oversee the design and implementation of training programs that align with organizational objectives and staff performance goals. The role requires a strong understanding of employee development frameworks and the ability to integrate learning initiatives with overall business strategies.
Key responsibilities include:
- Managing the end-to-end learning and development cycle to ensure continuous capability building within the organization.
- Identifying training needs by assessing departmental gaps, reviewing performance reports, and collaborating with business leaders to align training interventions with strategic objectives.
- Developing comprehensive training plans, materials, and modules tailored to address both individual and organizational learning requirements.
- Coordinating and delivering training programs using diverse methodologies such as workshops, e-learning, seminars, and coaching sessions.
- Monitoring and evaluating training effectiveness by gathering feedback, analyzing performance improvement, and implementing enhancements to optimize impact.
- Overseeing post-training application to ensure that knowledge and skills acquired are effectively transferred to the workplace.
- Collaborating with HR and departmental heads to integrate learning outcomes with talent management, succession planning, and employee engagement strategies.
- Maintaining updated records of training activities, participant performance, and learning budgets to ensure accountability and cost efficiency.
- Ensuring that learning initiatives comply with both internal policies and industry best practices.
This role is ideal for an individual who demonstrates strategic thinking, attention to detail, and the ability to foster a culture of continuous learning and improvement.
Senior Manager, Trustee Services
Deadline: October 10, 2025
Reporting to the Managing Director, the Senior Manager, Trustee Services, will oversee the operations and strategic direction of the Trustee Department. The position plays a critical role in ensuring regulatory compliance, maintaining client satisfaction, and managing trust assets efficiently.
Job Description
The role holder will be responsible for driving growth within the trustee services division, strengthening client relationships, and ensuring that trust operations align with both internal and regulatory frameworks. The position demands strong leadership capabilities, financial acumen, and a comprehensive understanding of fiduciary and trustee service management.
Key responsibilities include:
- Providing strategic leadership and oversight of the trustee department to ensure operational efficiency and alignment with KCB’s long-term objectives.
- Developing and implementing operational policies and procedures that enhance service delivery and compliance with legal and regulatory requirements.
- Managing relationships with institutional and individual clients to ensure the highest levels of trust, transparency, and satisfaction.
- Overseeing the management of trust assets, ensuring proper administration, reporting accuracy, and risk mitigation.
- Coordinating financial reporting, ensuring accuracy, timeliness, and compliance with accounting standards and regulatory frameworks.
- Leading the development and growth of the trustee services business through client acquisition, business prospecting, and revenue growth initiatives.
- Collaborating with internal and external stakeholders to strengthen partnerships, enhance service quality, and identify opportunities for innovation within trustee management.
- Building and maintaining a high-performing team through effective mentorship, training, and performance management.
- Ensuring the department adheres to ethical standards, governance principles, and professional best practices.
The role demands a proactive individual capable of driving strategic growth while upholding trust, integrity, and operational excellence.
Research Analyst
Deadline: October 10, 2025
The Research Analyst will report to the Research Manager, KCB Asset Management. The position is tasked with conducting investment research, performing market and industry analysis, and supporting the investment decision-making process.
Job Description
The Research Analyst will contribute to KCB Asset Management’s mission by generating insights that guide portfolio strategies, identify investment opportunities, and improve returns for both the company and its clients. The role calls for strong analytical thinking, financial modeling skills, and the ability to interpret complex economic data.
Key responsibilities include:
- Conducting in-depth investment research across various sectors to identify profitable opportunities and potential risks.
- Analyzing market trends, economic indicators, and industry developments to support strategic investment decisions.
- Collecting, compiling, and interpreting macroeconomic data to build accurate forecasts and projections.
- Developing and maintaining comprehensive financial models to evaluate company performance and market valuation.
- Preparing detailed analytical reports and presentations for the investment team and management, summarizing research findings and recommendations.
- Monitoring the performance of existing investment portfolios to ensure alignment with client objectives and risk tolerance.
- Supporting portfolio managers with actionable insights to optimize asset allocation and enhance returns.
- Continuously updating internal databases with relevant financial data and market intelligence.
- Collaborating with other departments within KCB Asset Management to ensure integrated research support across investment functions.
This position is suitable for a results-oriented professional who possesses strong quantitative skills and a passion for financial markets and economic research.
Technology Vendor Manager
Deadline: October 10, 2025
The Technology Vendor Manager will oversee the strategic management of technology vendors, ensuring optimal performance, efficiency, and alignment with the bank’s technology and operational goals. The primary purpose of this role is to develop and implement a robust vendor management strategy that enhances value, mitigates risks, and guarantees high-quality service delivery from technology partners.
Job Description
The role holder will be responsible for coordinating relationships with technology vendors, ensuring that contractual agreements deliver measurable value and that vendor performance aligns with the bank’s strategic technology objectives. The role requires excellent negotiation skills, a solid understanding of technology ecosystems, and strong governance capabilities.
Key responsibilities include:
- Developing and implementing a comprehensive vendor management framework that aligns with the bank’s technology roadmap and operational priorities.
- Leading the evaluation, selection, and onboarding of technology vendors through transparent and competitive processes.
- Managing vendor contracts and service level agreements (SLAs) to ensure that all technology providers meet performance standards, timelines, and compliance obligations.
- Monitoring vendor performance by conducting regular reviews, performance audits, and risk assessments.
- Collaborating with internal teams to ensure that vendor deliverables meet the bank’s functional, security, and quality requirements.
- Identifying and mitigating potential risks associated with vendor relationships, including cybersecurity, operational continuity, and financial exposure.
- Streamlining communication and issue resolution between vendors and relevant internal stakeholders.
- Optimizing vendor costs by negotiating favorable pricing structures, managing renewals, and exploring opportunities for consolidation or innovation.
- Staying abreast of technological advancements and market trends to ensure that vendor partnerships remain competitive and aligned with emerging industry standards.
- Preparing periodic reports and dashboards on vendor performance, cost efficiency, and contractual compliance for senior management review.
This position is ideal for a professional with a strong background in vendor management, technology governance, and strategic sourcing, capable of ensuring the bank’s technology partnerships deliver measurable and sustainable value.
Application Process
Interested and qualified candidates are encouraged to apply before the stated deadlines for each position. All applications must include a detailed resume and cover letter clearly indicating the position applied for.
Application Deadlines:
- Senior Manager, Learning & Development – October 7, 2025
- Senior Manager, Trustee Services – October 10, 2025
- Research Analyst – October 10, 2025
- Technology Vendor Manager – October 10, 2025
