Application and Collaboration Engineer – ()
Description
Job Purpose:
The Collaboration Engineer is responsible for troubleshooting, provisioning, administering, designing, and maintaining the APS Collaboration environment as well as understanding the use and purpose of Active Directory Domain Services, Group Policy Objects, Containers, and Organizational Units
Knowledge, skills & abilities:
➢ Strong knowledge of basic networking protocols including TCP/IP, UDP, and LDAP.
➢ Proficient with installation, configuration, and management of network tools such as DNS and DHCP and have strong troubleshooting skills.
➢ Ability to perform mail flow troubleshooting.
➢ Must have strong technical and communication skills.
➢ Demonstrated ability to apply the concepts and commands required to install, configure, and troubleshoot Active Directory Domain Services, Certificate Services, Federated Services, Azure Active Directory Synchronization and Rights.
➢ Management Services, Exchange, Lync, Skype for Business, Hybrid configurations of Exchange and Skype for Business with Office 365, OneDrive for Business, PowerShell, and tools for providing message hygiene.
➢ Could be a liaison with local and field engineering team members and contracted vendors in an effort to maintain immediate response to critical requirements and issues impacting business function, school instruction, or student testing resulting from monitoring and analysis of current data within the systems.
➢ Have very strong interpersonal skills as well as written and verbal communications skills.
➢ Have the ability to organize work in a precise manner, multitask, and concentrate for long periods.
➢ Able to work under pressure and meet deadlines, be optimistic, energetic, and passionate about their work, and be accessible outside normal business hours to address emergency situations and perform monthly maintenance tasks.
➢ Analytical thinking.
➢ Ability to organize work in a precise manner, solve problems using clear logic from problem definition to solution.
➢ Able to work under pressure and meet deadlines, be optimistic, energetic, and passionate about their work, and be accessible outside normal business hours to address emergency situations and perform monthly maintenance tasks.
➢ Analytical thinking.
➢ Ability to organize work in a precise manner, solve problems using clear logic from problem definition to solution.
➢ Ability to multitask as well as concentrate for long periods and is relentless in pursuit of meaningful solutions.
➢ Able to identify areas where other expertise is required and is willing to be self- directed in gaining knowledge and seeking help.
➢ Someone at this level is self-motivated, learns quickly, follows instructions precisely, and documents his/her work carefully.
Qualifications
Minimum requirements for education:
➢ Bachelor’s degree in engineering, Information Technology, Computer Science, or related discipline required.
Certification
➢ Microsoft Certified Systems Messaging preferred
Work experience:
➢ 5 years of experience as a senior level Exchange, Active Directory and Lync/Skype for Business Engineer required
