A leading financial and technology-driven institution is seeking highly skilled professionals to join its diverse team. The organization continues to drive innovation across financial services, technology, and customer experience, offering opportunities that empower individuals to make meaningful contributions.
With a strong commitment to operational excellence, risk management, and data-driven decision-making, the institution seeks to fill several key roles that will play a vital part in shaping its future direction. The positions available cover strategic management, data science, cybersecurity, systems reliability, and business planning.
Each role presents an opportunity to join a forward-thinking team dedicated to achieving high performance, compliance, and sustainable growth. The institution encourages candidates who thrive in dynamic environments and are passionate about delivering excellence.
Below are detailed descriptions of each available position:
Senior Officer – Investigations
Location: Kenya
Closing Date: November 7, 2025
The Senior Officer – Investigations will be responsible for managing and conducting detailed investigations into suspected fraudulent activities, policy violations, or operational irregularities. The role requires strong analytical and investigative skills to ensure all matters are handled thoroughly and confidentially.
Key Responsibilities:
- Conduct detailed investigations into internal and external cases, including fraud, policy breaches, and misconduct.
- Collect, examine, and analyze evidence to establish facts and identify responsible parties.
- Prepare detailed investigation reports outlining findings, conclusions, and recommendations.
- Collaborate with compliance, risk, and audit teams to ensure appropriate corrective actions are implemented.
- Liaise with law enforcement agencies and external partners when required.
- Maintain accurate records of all investigations and ensure compliance with organizational and regulatory standards.
- Support the development of fraud prevention initiatives and staff training programs.
Senior Manager – Credit Monitoring
Location: Kenya
Closing Date: November 7, 2025
The Senior Manager – Credit Monitoring will oversee the management of credit portfolios to ensure early detection and mitigation of credit risks. The role focuses on maintaining portfolio quality, analyzing credit trends, and ensuring that risk controls align with institutional policies.
Key Responsibilities:
- Lead the monitoring and reporting of the overall credit portfolio performance.
- Identify and analyze emerging risks within the lending portfolio.
- Develop and implement early warning systems for credit risk detection.
- Collaborate with relationship managers to ensure prompt action on problem accounts.
- Prepare periodic reports on asset quality, including non-performing loans.
- Drive portfolio reviews to assess exposure concentration and diversification.
- Recommend strategies for minimizing losses and improving credit management practices.
- Support compliance with regulatory credit requirements and internal governance standards.
Senior Manager – Credit Governance
Location: Kenya
Closing Date: November 7, 2025
The Senior Manager – Credit Governance will be responsible for establishing, maintaining, and enforcing credit policies and governance frameworks to ensure sound credit decision-making across the institution.
Key Responsibilities:
- Develop and review credit governance frameworks and procedures in line with regulatory standards.
- Ensure consistency and compliance with credit policies throughout the organization.
- Provide oversight on credit approval processes and risk grading models.
- Monitor adherence to internal credit risk appetite and policy thresholds.
- Engage with internal audit, compliance, and risk teams to ensure alignment of governance practices.
- Lead periodic policy reviews to reflect market conditions and regulatory changes.
- Support training and awareness programs to enhance credit culture across departments.
- Report governance gaps and recommend remedial actions to senior management.
Developer – Reconciliations & Settlements
Location: Kenya
Closing Date: November 7, 2025
The Developer – Reconciliations & Settlements will design, implement, and maintain automated systems that support the institution’s reconciliation and settlement processes. The role involves close collaboration with operations, IT, and finance teams to ensure transaction accuracy and efficiency.
Key Responsibilities:
- Develop, test, and deploy applications for reconciliation and settlement operations.
- Automate manual processes to improve efficiency and data accuracy.
- Troubleshoot system issues and ensure timely resolution of discrepancies.
- Maintain system documentation and ensure alignment with security and compliance requirements.
- Work closely with business analysts to translate functional requirements into technical solutions.
- Enhance system performance and scalability through continuous improvement initiatives.
- Participate in integration testing with payment platforms and financial systems.
- Provide technical support for end-users and assist in post-deployment maintenance.
Data Scientist – Assistant Manager
Location: Kenya
Closing Date: November 6, 2025
The Data Scientist – Assistant Manager will utilize advanced analytical techniques and machine learning models to support business decision-making. The role aims to derive actionable insights from large datasets and guide data-driven strategy formulation.
Key Responsibilities:
- Build predictive and prescriptive models to support business initiatives.
- Analyze structured and unstructured data to identify trends, risks, and opportunities.
- Collaborate with departments to develop analytics-driven solutions for operational challenges.
- Present insights and recommendations through visualizations and dashboards.
- Ensure data integrity and compliance with internal data governance policies.
- Develop, test, and maintain machine learning algorithms for performance optimization.
- Monitor and validate model accuracy and reliability over time.
- Contribute to the development of a data-driven culture across the institution.
SRE Engineer – Assistant Manager
Location: Kenya
Closing Date: November 6, 2025
The SRE Engineer – Assistant Manager will be responsible for ensuring the reliability, scalability, and performance of the institution’s IT systems and infrastructure. The role combines software engineering and system administration to maintain high service availability.
Key Responsibilities:
- Implement site reliability engineering principles to improve system uptime.
- Design and maintain monitoring and alerting systems for critical applications.
- Collaborate with development teams to optimize system performance and deployment.
- Automate operational processes using scripting and configuration tools.
- Conduct root cause analysis and develop solutions for recurring system issues.
- Manage incident response and service recovery to minimize downtime.
- Contribute to capacity planning and performance testing initiatives.
- Maintain documentation for production systems and processes.
Data Scientist – Senior Officer
Location: Kenya
Closing Date: November 1, 2025
The Data Scientist – Senior Officer will focus on data exploration, visualization, and reporting to support business performance tracking and strategic insights.
Key Responsibilities:
- Collect, clean, and analyze data from various internal systems.
- Generate reports and dashboards to support operational and strategic decisions.
- Support the implementation of data analytics frameworks and reporting standards.
- Collaborate with business units to identify data-driven improvement opportunities.
- Perform statistical analysis to detect patterns and anomalies.
- Present findings to management in clear, actionable formats.
- Support automation of data collection and reporting processes.
Cyber Security Technical Programs Analyst
Location: Kenya
Closing Date: October 31, 2025
The Cyber Security Technical Programs Analyst will play a key role in managing and implementing cybersecurity initiatives, ensuring compliance with security standards, and coordinating cross-functional security programs.
Key Responsibilities:
- Support implementation of cybersecurity projects and programs.
- Conduct assessments to identify vulnerabilities and security gaps.
- Monitor compliance with security policies and standards.
- Prepare reports on cybersecurity program performance and incident response.
- Collaborate with internal teams to develop security awareness programs.
- Coordinate penetration testing and remediation tracking.
- Maintain detailed records of risk assessments and mitigation actions.
- Assist in developing and updating cybersecurity frameworks.
Head – Capacity and Demand Management
Location: Kenya
Closing Date: October 30, 2025
The Head – Capacity and Demand Management will oversee the planning, forecasting, and optimization of IT infrastructure resources to meet organizational demands efficiently.
Key Responsibilities:
- Develop capacity management strategies to ensure adequate IT resource availability.
- Forecast system and infrastructure requirements based on business growth.
- Oversee demand planning to balance workload distribution across departments.
- Analyze performance data to anticipate future resource needs.
- Collaborate with project teams to align capacity with business priorities.
- Develop and present capacity reports and recommendations to management.
- Implement continuous improvement initiatives for demand management processes.
- Ensure compliance with service level agreements and operational targets.
Business Planning Manager
Location: Kenya
Closing Date: October 30, 2025
The Business Planning Manager will support strategic business planning, performance monitoring, and resource allocation across the institution’s business units.
Key Responsibilities:
- Lead the development of annual business plans and budgets.
- Monitor performance against key objectives and report variances.
- Conduct market and competitor analysis to guide strategy formulation.
- Coordinate cross-functional collaboration on planning activities.
- Prepare reports and presentations for senior management review.
- Support implementation of strategic projects and performance improvement programs.
- Ensure alignment between departmental plans and corporate goals.
- Maintain accurate and updated business performance data.
Head – DR Orchestration & Testing
Location: Kenya
Closing Date: October 30, 2025
The Head – DR Orchestration & Testing will be responsible for developing and managing the organization’s disaster recovery (DR) strategy, ensuring operational resilience through rigorous testing and system preparedness.
Key Responsibilities:
- Develop and maintain disaster recovery and business continuity frameworks.
- Oversee orchestration of DR processes for critical systems.
- Lead DR testing programs to validate recovery effectiveness.
- Coordinate with IT and business units to ensure compliance with recovery protocols.
- Analyze test results and recommend improvements to DR plans.
- Ensure documentation of DR procedures and recovery workflows.
- Collaborate with risk and security teams to align resilience strategies.
- Report on DR readiness and incident response capabilities to management.
CX Business Planning Manager
Location: Kenya
Closing Date: October 29, 2025
The CX Business Planning Manager will manage the planning and execution of customer experience strategies, ensuring alignment with the organization’s objectives and performance metrics.
Key Responsibilities:
- Lead the development of customer experience business plans.
- Track performance metrics and identify opportunities for improvement.
- Collaborate with teams to enhance service delivery and customer satisfaction.
- Analyze customer insights to guide product and service improvements.
- Prepare reports on CX performance and recommend strategic initiatives.
- Coordinate cross-departmental activities to ensure consistency in customer experience delivery.
- Support implementation of CX transformation programs.
- Develop monitoring tools to measure the effectiveness of customer engagement initiatives.
These positions offer an opportunity for professionals to contribute to an innovative institution that values integrity, performance, and continuous improvement. Successful candidates will work in a collaborative environment that emphasizes accountability, data-driven strategies, and service excellence.
