National Bank of Kenya continues to position itself as a leading financial institution, delivering value through innovation, integrity, and customer-centric service. As part of its ongoing transformation and growth strategy, the Bank is seeking to recruit dynamic, results-oriented, and highly motivated professionals to join its diverse team. The successful candidates will play a critical role in strengthening operational excellence, risk management, and brand positioning while driving the Bank’s strategic objectives.
The following positions are open for application:
- Audit Manager, Central Functions & Shared Services
- Audit Manager, ICT Service & Operations
- ICT Risk Manager
- Manager, Brand & Events
Each position requires an individual with exceptional analytical and leadership skills, capable of contributing effectively to the Bank’s high-performance culture. The roles demand commitment, strategic thinking, and an ability to work collaboratively to achieve organizational goals.
Audit Manager, Central Functions & Shared Services
Job Purpose
The Audit Manager, Central Functions & Shared Services will be responsible for providing independent, objective assurance and consulting services to improve the Bank’s operations. The role will focus on evaluating and enhancing the effectiveness of risk management, control, and governance processes within central and shared service departments.
Key Responsibilities
- Develop and implement comprehensive audit plans for central functions and shared services to ensure alignment with the Bank’s strategic goals.
- Conduct risk-based audits of the Bank’s central functions, including human resources, finance, legal, procurement, and administration.
- Evaluate the adequacy and effectiveness of internal controls, compliance, and governance systems within assigned functions.
- Provide clear and concise audit reports highlighting control deficiencies, risks, and recommendations for improvement.
- Monitor management’s implementation of audit recommendations to ensure timely and effective resolution of issues.
- Liaise with departmental heads and other stakeholders to promote a culture of accountability and continuous improvement.
- Ensure that audit engagements comply with professional standards and internal methodologies.
- Participate in special investigations, ad hoc reviews, and other assignments as may be requested by the Head of Audit or senior management.
- Support the continuous development of the internal audit framework and tools to enhance audit efficiency and impact.
The role requires an individual who can think critically and deliver high-quality audit insights that support management in strengthening control environments and enhancing operational efficiency.
Audit Manager, ICT Service & Operations
Job Purpose
The Audit Manager, ICT Service & Operations will oversee audits relating to information and communication technology systems, processes, and operations across the Bank. The position ensures that ICT services and related controls meet regulatory, security, and operational requirements while safeguarding the Bank’s assets and data integrity.
Key Responsibilities
- Plan and conduct risk-based ICT audits covering system infrastructure, application controls, network security, and IT operations.
- Evaluate the adequacy and effectiveness of IT governance, risk management, and control frameworks.
- Assess ICT service management processes, including incident management, change control, and disaster recovery procedures.
- Review cybersecurity controls and vulnerability management practices to ensure protection of critical systems and information assets.
- Identify emerging risks in technology, data management, and IT outsourcing arrangements.
- Prepare detailed audit reports and communicate findings to management with actionable recommendations for improvement.
- Track and monitor implementation of corrective actions by the ICT department and other stakeholders.
- Provide advisory support in system implementations, upgrades, and automation initiatives to ensure proper control integration.
- Keep abreast of technological developments and their implications on the Bank’s risk profile and audit approach.
The successful candidate will demonstrate deep technical knowledge in ICT auditing and risk management, ensuring that technology remains a strong enabler of the Bank’s strategic ambitions.
ICT Risk Manager
Job Purpose
The ICT Risk Manager will be responsible for identifying, assessing, monitoring, and mitigating technology-related risks across the Bank’s operations. The position will play a pivotal role in ensuring that ICT systems and processes are resilient, secure, and compliant with internal policies, regulatory guidelines, and industry standards.
Key Responsibilities
- Develop and implement a comprehensive ICT risk management framework aligned with the Bank’s overall enterprise risk strategy.
- Identify and assess potential ICT risks, including cybersecurity, data privacy, third-party risks, and system resilience.
- Coordinate periodic ICT risk assessments and ensure that key risks are effectively reported and escalated to management.
- Collaborate with ICT, risk, and business teams to design and implement appropriate risk mitigation measures.
- Monitor emerging technology trends and assess their implications on the Bank’s risk posture.
- Provide advisory support in technology projects, ensuring that risks are adequately addressed from design to implementation.
- Develop and maintain ICT risk registers, key risk indicators, and related reporting tools.
- Facilitate regular awareness sessions and training on ICT risk management and cybersecurity practices.
- Support the internal and external audit processes by providing relevant risk insights and evidence of control effectiveness.
- Ensure compliance with all relevant ICT risk management policies, frameworks, and regulatory requirements.
The role demands strong analytical ability, technical competence, and an understanding of how ICT risks intersect with business strategy. The ideal candidate will help the Bank maintain a robust, secure, and well-controlled technology environment.
Manager, Brand & Events
Job Purpose
The Manager, Brand & Events will be responsible for developing and executing brand and event strategies that enhance the Bank’s corporate image, visibility, and stakeholder engagement. The role involves managing the brand identity, ensuring consistency in communication, and planning high-impact events that align with the Bank’s strategic objectives.
Key Responsibilities
- Develop and implement brand management strategies to strengthen the Bank’s image across all channels and touchpoints.
- Ensure consistent brand communication in line with corporate guidelines across advertising, digital, print, and internal communications.
- Plan, organize, and execute corporate events, product launches, sponsorships, and community engagement activities.
- Collaborate with internal departments and external partners to deliver seamless and impactful event experiences.
- Oversee the design, production, and distribution of brand materials, ensuring quality and adherence to visual identity standards.
- Conduct brand performance assessments and ensure effective monitoring of brand perception across target audiences.
- Manage event budgets, vendor relationships, and logistics to ensure cost-effective and successful outcomes.
- Support marketing campaigns through creative event concepts and integrated brand activation strategies.
- Maintain a database of event metrics and post-event evaluations to measure effectiveness and inform future initiatives.
- Coordinate media engagements, press releases, and stakeholder communications during major events and campaigns.
- Monitor industry trends and competitor activities to identify opportunities for brand differentiation.
This position calls for a strategic and creative thinker capable of translating business objectives into engaging brand and event experiences. The role is essential in shaping how the Bank connects with customers, partners, and the community at large.
Summary
These positions represent an opportunity for experienced professionals to contribute meaningfully to the continued growth and transformation of National Bank of Kenya. Each role is designed to strengthen key areas of the Bank’s operations—from audit and risk management to brand visibility and customer engagement.
Successful candidates will be joining a dynamic institution committed to excellence, innovation, and integrity. The roles require individuals with strong leadership skills, analytical capability, and a commitment to delivering tangible results that support the Bank’s mission and long-term goals.
Application Process
Interested and qualified candidates are invited to apply by submitting their applications through the appropriate channel indicated in the official job posting. Applicants should ensure that they provide all required documentation and information within the stated deadline.
